Technical Support

17 Feb 2015 Welcome to the Technical Support Forum! Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here. Accordingly, it is of utmost importance that all players treat each other with courtesy and respect. For more information, please review the Forum Code of Conduct. Our MVPs are also here to help you: Ananda Cazzéh DeanX Nyshae Omachi Oussebon SanekoNatryndon2 17 Feb 2015
31 Jul DirectX Support Clarifications We’ve seen some confusion lately over World of Warcraft’s DirectX support, and specifically the difference between DirectX 11 and DirectX 12 on NVIDIA hardware. We’d like to take a moment to clear that up. With the Battle for Azeroth Pre-Patch, we added support for DirectX 12, solely to improve performance on certain hardware. NVIDIA’s DirectX 11 support is already heavily optimized for WoW, to the point that there is currently no performance increase to be gained through our current implementation of DirectX 12 for WoW on NVIDIA systems. Furthermore, there are no graphical differences between DirectX 11 and DirectX 12 in World of Warcraft. The end result is visually the same. For these reasons, the decision was made to stay focused on DirectX 11 support for NVIDIA systems until we further optimize the engine. That said, we will continue to optimize for DirectX 12 in future patches, and will move any hardware to DirectX 12 if it will result in visual or performance benefits. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/TiogaradhTiogaradh0 31 Jul
21 Jul 8.0 Prepatch - Common Technical Issues Hey folks! With the prepatch arriving on the 17th, we wanted to provide some resources for you to help with common patch time technical issues. You may run into a few things which may prevent you from getting in game and enjoying the new content. This patch also includes a large increase to our system requirements, as we implemented several game engine changes to take better advantage of newer technologies. Before getting into specific issues, please ensure that: 1. Your computer meets the new System Requirements 2. Your drivers and operating system are fully up to date. 3. The game has completely finished updating to the most recent patch. Beyond this, the posts below should give you some resources to work through other technical issues and changes with the game engine. 1. Known Technical Issues 2. FAQ - Non Technical Issues 3. Further Troubleshooting ResourcesFortenbraha3 21 Jul
17 Feb 2015 Battle for Azeroth - Common Issues [08.14.] ★ Patch Notes ★ Known issues ★ Hotfixes ★ Battle for Azeroth is live! We'd like to cover some common issues you might run into. Here's what you are contacting us about the most right now: Gameplay: Did not receive the Heart of Azeroth KNOWN ISSUE: We're aware of reports that the Heart of Azeroth which should auto-equip, is not being given to players automatically. Our Dev team is working on a hotfix to resolve this issue. If you have completed the quest The Heart of Azeroth and do not have your item, please contact Customer Support for assistance. Gameplay: Quest issues due to phasing or a pacified debuff UNDER INVESTIGATION: We are looking into reports of various quests not phasing correctly or not clearing the pacified debuff. This appears to be a phasing issue which can often be solved by doing an arena skirmish or by clearing your UI. If that still does not help out, contact support for further assistance. Gameplay: Unable to unlock Allied Race UNDER INVESTIGATION: Under Investigation: We are looking into reports of players not being able to unlock the Allied Races. Gameplay: Unable to resume War Campaign at level 120 UNDER INVESTIGATION: We are looking into reports of players that have reached max level and are not able to continue with their War Campaign. Boosted character did not get professions boosted NOT A BUG: With the Battle for Azeroth profession changes, this service no longer provides any boosts to the selected professions. Tech: Fullscreen mode unavailable NOT A BUG: For compatibility reasons, the option to play in fullscreen has been removed from the game. Players may choose between playing in either windowed or fullscreen (windowed) mode. Please report any additional suspected bugs using the "Submit Bug" option in the ingame support portal You can also follow us on Twitter at @BlizzardCSEU_EN for all service status updates.Natryndon1 17 Feb 2015
3m Intel Xeon CPU Blizzard, can you support Intel Xeon CPU's? ThanksYungape1 3m
8m Lag in World Quests I get FPS drops when doing World Quests, and even when I mouse over the quests on my map it lags. It seems to work fine anywhere else - I leveled from 110 to 120 without any problems and also did a dungeon without any problems. Seems there's something wrong with the World quests itself? Operating System Windows 10 Enterprise 64-bit CPU Intel Core i5 4670K @ 3.40GHz 44 °C Haswell 22nm Technology RAM 16.0GB Dual-Channel DDR3 @ 649MHz (9-9-9-24) Motherboard Gigabyte Technology Co. Ltd. Z97X-Gaming 5 (SOCKET 0) 28 °C Graphics G2460 (1920x1080@60Hz) Philips 241E (1920x1080@60Hz) 4095MB NVIDIA GeForce GTX 970 (ASUStek Computer Inc) 56 °C Storage 1863GB Seagate ST2000DM001-1ER164 (SATA) 37 °C 232GB Samsung SSD 850 EVO 250GB (SSD) 47 °C 476GB Samsung SSD 850 PRO 512GB (SSD) 34 °C 238GB SAMSUNG SSD 830 Series (SSD) 41 °C Optical Drives TSSTcorp CDDVDW SH-224DB Audio Realtek High Definition AudioSimplistic0 8m
33m Phasing problems in Dazar'alor I seem to be phasing out completely in the area Dazar'alor (near the crafting trainers). This includes players AND npc's. Everything. It hasn't caused any problems with the main quest (so far), but I cannot progress my professions or dismantle anything in the "shredder"-thing. Quite annoying. I don't know for certain, but I had a weird experience with a dungeon q popping while I was doing a quest and I ended up being stunned for the first minute within the dungeon due to some quest-mechanic. It might have caused some sort of phasing-disturbance (I dont know, really.) I've been searching for similar incidents on the forums and all I can find is this: https://us.battle.net/forums/en/wow/topic/20767787429 https://eu.battle.net/forums/en/wow/topic/17622442497 Hope to get it fixed soon for both of us and maybe many others.Tokun3 33m
33m Dazar'alor npcs not appearing. There are no npcs in Dazar'alor except on the top of the pyramid. Also I can't see any player in the area. It shows me that I'm in another phase in a party. If i copy my character in beta, i see all npcs.Cølten5 33m
34m Draenor - Log in que bug. So logged in to a queue of 1000 + got to 1 and waited at 1 for about a hour to having to log in to my other account to find they was no queue... i had to swap back and forth realms to get back on Draenor. Problem is if there is a queue and u get to 1 and have to click change realm and back on Draenor you are at the back of the queue again.Comeatmeßro0 34m
36m Bug: Cannot learn Rank 2 Anchor Weed I completed the quest 'Seeking Further Knowledge', but when I completed the quest, I didn't learn Rank 2 Anchor Weed; instead I simply unlearned Rank 1 Anchor Weed. I had to visit the trainer again to learn Rank 1. I believe the auto-turn in feature in Azeroth Auto Pilot is to blame, as I completed a Rank 2 common herb quest at the same time.Waifu0 36m
49m FPS is fine but my game is sluggish Hi, This is a recent problem I've experianced and it's very annoying. My FPS is at a steady pace but my game is slowing down each second. One second the game runs fine, the other, it slows down. It's hard to describe. It is like a stutter but not really. I've searched around for a fix but can't find anything. When I start up my game it has no problems, but a few minutes in I start getting the stuttering or whatever I should call it. I hope there's a fix somewhere until I get a new computer in about 2 months.Kershaws2 49m
1h DX12 glitches after latest patch and new nvidia drivers I came back after 2 weeks vacation and after installing the lastest nvidia drivers and game update DX12 seems to produce a lot of artifacts for me all of a sudden. everything was great before on dx12... please see here https://i.imgur.com/BJyEVda.jpg any ideas?Peepeepoopoo6 1h
1h ¨The Ancient One¨ quest BUGGED The quest ¨The Ancient One¨ is bugged, multiple players can't see the characters that should be there. We're stuck in the questline and can't continue.Ramboolsson9 1h
1h Broken action bars I think my action bars are broken, they didn't look like this before BFA patch. How do I change them back to the old view. I have no add-ons installed (deleted them from folder). I have run scan and fix from the desktop app too but this hasn't fixed it. https://i.imgur.com/2tm4ifJ.jpgShish0 1h
1h DirectX 12 Graphical Glitch Hi there, I have been running the WoW Client on DX12 setup once the setting was released with 8.0.1 patch. Up until now I did not have any noticeable issues with it until today. However after logging in I found that there was major graphical glitches around assests, which can be seen here: https://imgur.com/a/xSHB5WD I cried, I am not particularly rich and the thought of loosing a graphics card 24hrs before release was alot to bare. Tried other games, all was fine; checked drivers, all was fine. Ran a Scan/Repair function on the client and that did not solve the issue. Changed the settings from DX12 to DX11 and restarted the client. Low and behold, all was well: https://imgur.com/a/GnrOyjl This seems to be a pretty bad issue, but I cannot fathom if it would be on my end. I don't actually own any DX12 games if I recall, however I have tried a number of games that have been released recently and all seemed to be fine. I have a DxDiag report, but I have no idea how to link it in the forums. Please help.Aeondryl13 1h
1h Mac constant crashing on load Hi all, Did a search for 'Mac' and found nothing relevant and done google searches but nothing really seemed to work. So I'm in Tiragarde Sound and I keep unexpectedly crashing. At first it was on load but after a disc first aid I can log in and then it crashes as soon as I start moving. Mac Details: macOS Sierra 10.12.6 Macbook Pro (Retina 15-inch, Mid 2015) 2.2 GHz Intel Core i7 16 GB 1600 MHz DDR3 Intel Iris Pro 1536MB Error Report Details: Date/Time: 2018-08-14 21:08:10.535 +0100 OS Version: Mac OS X 10.12.6 (16G1510) Report Version: 12 Anonymous UUID: F07E4AA9-8D0E-165A-ADBC-073AACCA0AF7 System Integrity Protection: enabled Crashed Thread: 2 Exception Handler Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Any help much appreciated.Fatters5 1h
1h LOCKED REALMS > FREE REALM MIGRATION I didnt pay all this money over all these years to sit in a que for hours and hours, when 95% of wow players have access, its unfair and easily fixxed. give us the choice to migrate im sure itl save blizz time and effort not having to reply to these kind of messages all day... #sortitoutblizzard!Réná7 1h
1h Quest - Target of Opportunity bug Quest - Target of Opportunity bugReezi3 1h
1h Latency issue with AH, Guild Bank, WQ, etc Hello devs, I would like to point out that the Auction House has been really (and I mean REALLY) slow for the past few months on Draenor-Horde. I won't mind waiting a bit longer but it takes several seconds between individual auctions created / bought. It's been like this for a few months, sure there've been some ups and downs but when I compare this to other realms I play on with near instant interactivity, this is not normal.Rezzuh561 1h
1h Can't find The 7th Legion reputation I am currently lvl 113, finished war campaign Zuldazar Foothold and talked to Vindicator Jaelaana. But I can't find the 7th legion reputation on my character board. None of the war campaign quest gave me any reputation. Anybody has the same issue?Jegervind0 1h
1h Macbook Air: game crashes on login (specific character) Hi, i've tried quite a few things, nothing seems to work. My character Blasphemic is stuck in Tirisgarde Sound - played on him last time around 01:00. Since my log-in around 15:00 today, i have simply been crashing game everytime on login. I've seen in the thread that there are other people with the same issue, also playing on Macbook Air. Please fixBlasphemic0 1h
1h Standard account stuck in trial version Hi guys! I just bought Battle for Azeroth expansion along with 1 month worth of gametime. However as I am supposed to create a death knight, whom I want to boost to lvl 110, it says that I can't create a death knight on a trial account. Please can you resolve this issue, as I am tripping to get on with the new adventure that is ahead. Thank you.Zitzu0 1h
1h Logging in or Reloading UI gives this Lua Warning: Message: Interface\AddOns\ElvUI_EverySecondCounts\core.lua:170: attempt to index field 'cooldown' (a nil value) Time: Wed Aug 15 00:27:42 2018 Count: 1 Stack: Interface\AddOns\ElvUI_EverySecondCounts\core.lua:170: attempt to index field 'cooldown' (a nil value) Interface\AddOns\ElvUI_EverySecondCounts\core.lua:170: in function <Interface\AddOns\ElvUI_EverySecondCounts\core.lua:165> (tail call): ? [C]: ? [string "safecall Dispatcher[1]"]:9: in function <[string "safecall Dispatcher[1]"]:5> (tail call): ? ...AddOns\ElvUI\Libraries\AceAddon-3.0\AceAddon-3.0.lua:529: in function `InitializeAddon' ...AddOns\ElvUI\Libraries\AceAddon-3.0\AceAddon-3.0.lua:644: in function <...AddOns\ElvUI\Libraries\AceAddon-3.0\AceAddon-3.0.lua:636> Locals: <none> Message: Couldn't open Interface\AddOns\ElvUI_ProgressionInTooltip\ Time: Wed Aug 15 00:27:47 2018 Count: 6 What should I do? Any help? How to delete it? Update: It appears every other minute, sometimes spamsVappo0 1h
1h Exiting WoW client I get this error message: https://imgur.com/a/zFLFP4E What should I do? Ignore it? Is this harmful? What does it mean? What should I do? If anyone has any time to help me out I'm thanking you in advance :)Vappo2 1h
1h problemen met battlenet waarom duurt het zolang met die blizzard battlenet normaal duurde het nooit zolang vanmorgen deed het niks kon niet update van het spel iemand een oplossingKayein5 1h
1h Can't continue in doing my war campaign Did my WC (first foothold in Drustvar) at lvl 114, then servers went down and couldn't continue in war campaign. Currently sitting at 120, can't continue in WC (=can't get world quests), still can't continue in WC. No responses from Blizzard, nothing. Similar threads: https://eu.battle.net/forums/en/wow/topic/17622432502 https://eu.battle.net/forums/en/wow/topic/17622592489 https://eu.battle.net/forums/en/wow/topic/17622492469 War campaign window says I need Honorbound honored but I haven't even completed the second foothold. Sorry for bad grammar, 24 hours plus up :X Screen of WC in quest log: https://i.imgur.com/8HjvRUW.png ISSUE FIXED: idk if Blizz applied patch or it just fixed itself, can continue in WC now without any problems.Emiliaclarke7 1h
1h quest cultural significance broken Trying to do the quest for herbs called cultural significance.. 2 of the people i am supposed to talk to are not there...they are not to be found anywhere.Noregs6 1h
1h Quest: Enforcing Fate So i got a feeling that the quest Enforcing Fate is bugged for me. When i try to do the last step of the quest, swapping the potion, nothing happens. I've asked others in the area if they have the same problem, but for some reason it only seems to struggle me. Hope you can help me onward!Alekss3 1h
1h Directed to US instead of EU on website Hi, Everytime i type eu.battle.net into my browser it consistently sends me to the US website, I've deleted my cache, cookies and all but still does it. Any ideas? ThanksKael34 1h
1h Latency Spikes Since Pre Patch STILL Unsolved So as the title suggest i and many others still having latency spikes/lag ever since the pre patch, We/i cant seem to get a blue response to this or any kind of answer as to whats going on. Ive been playing for over 9 hrs today and experienced well over 15 spikes, ranging from 300ms to 700ms on both home and world. Sometimes its just world sometimes it just home. They can be an hour apart or i can get 3 in 30 mins. This is becoming very frustrating to play with as it takes me out of the game for up to 10 Secs+ its a growing concern with m+ and raids on the horizon and just general game play aswell. Below i will post a result i got with Blizzards looking Glass Feature During one of theses freezes, Just to add i dont get this problem with any other game i play only wow. Any Help Would be Greatly Appreciated TRACEROUTE: traceroute to 109.148.220.45 (109.148.220.45), 15 hops max, 60 byte packets 1 Blizzard Blizzard 1.283 ms 1.284 ms 1.317 ms 2 * * * 3 137.221.66.32 (137.221.66.32) 0.883 ms 1.102 ms 1.184 ms 4 137.221.77.70 (137.221.77.70) 12.196 ms 12.213 ms 12.236 ms 5 137.221.65.19 (137.221.65.19) 7.261 ms 7.304 ms 7.322 ms 6 137.221.79.32 (137.221.79.32) 6.950 ms 7.387 ms 7.216 ms 7 LINX1.ukcore.BT.net (195.66.224.11) 7.890 ms 7.998 ms 8.013 ms 8 core2-hu0-3-0-5.colindale.ukcore.bt.net (62.172.103.129) 8.250 ms 8.399 ms 8.271 ms 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 14/08/2018 18:43:16 UTC -------------------- TRACEROUTE: traceroute to 109.148.220.45 (109.148.220.45), 15 hops max, 60 byte packets 1 Blizzard Blizzard 1.123 ms 1.111 ms 1.140 ms 2 * * * 3 137.221.66.32 (137.221.66.32) 1.171 ms 1.360 ms 1.501 ms 4 137.221.77.70 (137.221.77.70) 11.999 ms 12.009 ms 12.019 ms 5 137.221.65.19 (137.221.65.19) 7.117 ms 7.124 ms 7.130 ms 6 137.221.79.32 (137.221.79.32) 7.015 ms 6.937 ms 7.020 ms 7 LINX1.ukcore.BT.net (195.66.224.11) 7.928 ms 7.933 ms 7.965 ms 8 core2-hu0-3-0-5.colindale.ukcore.bt.net (62.172.103.129) 8.144 ms 8.293 ms 8.298 ms 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 14/08/2018 18:43:16 UTC -------------------- PING: PING 109.148.220.45 (109.148.220.45) 56(84) bytes of data. --- 109.148.220.45 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 14/08/2018 18:43:16 UTC -------------------- PING: PING 109.148.220.45 (109.148.220.45) 56(84) bytes of data. --- 109.148.220.45 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 14/08/2018 18:43:16 UTC -------------------- TRACEROUTE: traceroute to 109.148.220.45 (109.148.220.45), 15 hops max, 60 byte packets 1 gateway Blizzard 0.373 ms 0.379 ms 0.607 ms 2 * * * 3 137.221.66.46 (137.221.66.46) 0.604 ms 0.619 ms 0.618 ms 4 137.221.78.72 (137.221.78.72) 6.687 ms 6.712 ms 6.714 ms 5 137.221.65.90 (137.221.65.90) 6.665 ms 6.690 ms 6.694 ms 6 137.221.79.32 (137.221.79.32) 6.319 ms 6.353 ms 6.473 ms 7 LINX1.ukcore.BT.net (195.66.224.11) 7.862 ms 7.871 ms 7.865 ms 8 londond-access1-s1-2.ukcore.bt.net (194.72.16.113) 7.791 ms 7.662 ms 7.384 ms 9 195.99.127.153 (195.99.127.153) 8.077 ms 8.097 ms 8.232 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 14/08/2018 18:43:21 UTC -------------------- PING: PING 109.148.220.45 (109.148.220.45) 56(84) bytes of data. --- 109.148.220.45 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3002ms 14/08/2018 18:43:21 UTC -------------------- TRACEROUTE: traceroute to 109.148.220.45 (109.148.220.45), 15 hops max, 60 byte packets 1 gateway Blizzard 0.426 ms 0.412 ms 0.473 ms 2 * * * 3 137.221.66.46 (137.221.66.46) 2.354 ms 2.387 ms 2.587 ms 4 137.221.78.72 (137.221.78.72) 6.716 ms 6.755 ms 6.762 ms 5 137.221.65.90 (137.221.65.90) 6.693 ms 6.732 ms 6.741 ms 6 137.221.79.32 (137.221.79.32) 7.514 ms 7.130 ms 7.124 ms 7 LINX1.ukcore.BT.net (195.66.224.11) 7.417 ms 7.446 ms 7.450 ms 8 londond-access1-s1-2.ukcore.bt.net (194.72.16.113) 8.206 ms 8.593 ms 8.596 ms 9 195.99.127.153 (195.99.127.153) 7.831 ms 7.858 ms 7.856 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 14/08/2018 18:43:25 UTC -------------------- PING: PING 109.148.220.45 (109.148.220.45) 56(84) bytes of data. --- 109.148.220.45 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2999ms 14/08/2018 18:43:27 UTC -------------------- MTR: Start: Tue Aug 14 18:43:16 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.6 0.7 0.6 0.9 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.32 0.0% 10 0.9 0.9 0.7 1.1 0.0 4.|-- 137.221.77.70 0.0% 10 7.2 8.4 7.2 18.1 3.4 5.|-- 137.221.65.19 0.0% 10 7.3 7.3 7.2 7.4 0.0 6.|-- 137.221.79.32 0.0% 10 7.0 7.2 7.0 7.6 0.0 7.|-- LINX1.ukcore.BT.net 0.0% 10 7.9 10.8 7.9 36.2 8.9 8.|-- core2-hu0-3-0-5.colindale.ukcore.bt.net 0.0% 10 8.4 8.4 8.2 8.6 0.0 9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14/08/2018 18:43:16 UTC -------------------- MTR: Start: Tue Aug 14 18:43:16 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.6 0.7 0.6 0.9 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.32 0.0% 10 0.9 1.0 0.7 2.4 0.3 4.|-- 137.221.77.70 0.0% 10 7.2 8.4 7.2 18.1 3.4 5.|-- 137.221.65.19 0.0% 10 7.3 7.3 7.3 7.4 0.0 6.|-- 137.221.79.32 0.0% 10 7.2 7.2 7.1 7.6 0.0 7.|-- LINX1.ukcore.BT.net 0.0% 10 7.9 10.8 7.9 36.2 8.9 8.|-- core2-hu0-3-0-5.colindale.ukcore.bt.net 0.0% 10 8.4 8.5 8.3 8.7 0.0 9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14/08/2018 18:43:16 UTC -------------------- MTR: Start: Tue Aug 14 18:43:21 2018 Blizzard 1.|-- gateway 0.0% 10 0.4 0.4 0.3 0.7 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.46 0.0% 10 0.7 0.9 0.6 2.8 0.6 4.|-- 137.221.78.72 0.0% 10 6.7 6.7 6.6 6.8 0.0 5.|-- 137.221.65.90 0.0% 10 6.9 6.7 6.6 6.9 0.0 6.|-- 137.221.79.32 0.0% 10 6.5 6.6 6.4 7.2 0.0 7.|-- LINX1.ukcore.BT.net 0.0% 10 7.5 7.5 7.3 7.7 0.0 8.|-- londond-access1-s1-2.ukcore.bt.net 0.0% 10 7.4 7.5 7.3 7.7 0.0 9.|-- 195.99.127.153 0.0% 10 8.2 8.4 7.8 11.7 1.1 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14/08/2018 18:43:21 UTC -------------------- MTR: Start: Tue Aug 14 18:43:21 2018 Blizzard 1.|-- gateway 0.0% 10 0.7 0.5 0.4 0.8 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.46 0.0% 10 0.7 1.0 0.6 2.8 0.6 4.|-- 137.221.78.72 0.0% 10 1359. 142.0 6.6 1359. 427.8 5.|-- 137.221.65.90 0.0% 10 1341. 140.3 6.6 1341. 422.1 6.|-- 137.221.79.32 0.0% 10 6.5 6.7 6.4 8.2 0.5 7.|-- LINX1.ukcore.BT.net 0.0% 10 7.4 7.4 7.3 7.7 0.0 8.|-- londond-access1-s1-2.ukcore.bt.net 0.0% 10 7.5 7.6 7.4 7.8 0.0 9.|-- 195.99.127.153 0.0% 10 8.2 8.0 7.8 8.2 0.0 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14/08/2018 18:43:21 UTC -------------------- Rónon1 1h
1h cant advance war campaign??? anyone else unable to select their third war campaign territory outpost??Scuttler1 1h
1h realm incompatible??!!! can't log in.......window says realm incompatibleAlibabababal2 1h
1h MAIN STORY LINE BUGGED, Mob doesn't spawn Main quest line bugged, no one can proceed. The relevant to kill mob does not spawn not for anyone. Anyone suggestions? Server: Ragnaros. Faction: Horde Quest: Mark of the Bat. Mob (which doesn't spawn): blood witch YialuBankmain5 1h
1h Constant Crashing/Freezing, WoW Only Hello, I hope someone can help. I'm not very computer literate so please bear with me! WoW keeps freezing my computer and I have to hit the reset button on my PC because nothing responds at all. My two monitors blank out to random solid colours and the sound either stutters so much that it buzzes for a few seconds, or just fails completely and goes silent. World of Warcraft is definitely the only game/program that does this, and it's very, very frustrating. Especially now as I've just bought BfA and I keep getting crashed out of it again and again. This has only happened during the past few days of play (7th - 14th August 2018), and I can't understand why. I was perfectly able to play through the weekly updates and scenarios leading to BfA in the past month. Even though I play on the lowest settings possible in the game, I still get the kind of crash/freeze that locks me out of my computer until I reset using the tower button. The temperatures of the PC are all below 50C according to Speccy and Speedfan, so I'm pretty sure it's not a temperature issue. All my drivers are up to date, and apart from those updates, nothing about my PC has changed at all. I'm sorry if this isn't the right place for this problem, I'm just very frustrated by this! I've completely disconnected my second monitor just in case, but it still happens. WoW cuts my entire computer off from me until I press the power/reset button. I have an older PC and I'm not very literate when it comes to hardware, but I have never had this problem before. AMD FX-4100 Quad Core 3.60Ghz NVIDIA GeForce GTX 750 Ti 2GB 8GB DDR3 RAM Windows 7 Home Premium 64-bit Again I'm sorry if this is the wrong place, but I am getting very frustrated with this problem and I hope someone can help! I can provide any other details about my PC if needed, I just want to play again without wondering when the next freeze will be! Thank you for your time, I hope I can fix this! :)Kiiros0 1h
1h All realms are incompatible. Hi, I just buy new prepaid for 60days, when i try to log in into my account in WOW client, every realm status are incompatible. I tried to restart my PC, restart battle.net, i use option 'scan and repair', but it wont help.Supremeblow33 1h
1h if queue stopped, this worked for me i queued in draenor, got in pos 5000 something, waited for 2 hours in queue, got to pos 9 and now i'm stuck in pos 9 for 30 mins, but the queue is moving for other people.... anybody have the same problem, and are there any sollutions? EDIT: I just hit the switch realm button in the queue menu, it crashed my realm list, rebooted wow, and i could just get into the server. Not sure if just lucky or actual fix....Tharagg19 1h
1h Draenor Server i got disconnected from draenor server and i can't log in anymore please help all my friends are leveling without me :(Àsh555 1h
2h Stuck at queue (position 1) As the title says I'm stuck in queue (Draenor realm). Queue went down from 1600+ to 1 and now I can't get in.Mordechai32 2h
2h Change Game time for Wait time in the Shop Please change the Game time in the Shop for Wait time... Looking at current expansion.Steanos1 2h
2h Why is the music so loud in ingame cut scenes? I have Music off and dialog louder than anything else but ALWAYS the music of cut scenes is soo loud I do not understand a word of what ppl say in there ? How do I get rid of this situation? I want the music to be either off or at least far less loud so I can hear the voices and understand instead of having to read the subtitles?Aryxy3 2h
2h Sever side latency? 1-2 second delay between my inputs and anything happening in game. Loot especially takes forever, sometimes 5 seconds or so. I understand it's start of xpac so is this just server load stuff? Is there anything I can do? I feel like it's got worse the last couple hours and I'm on the verge of playing something else. Was fine yesterday for the couple hours I played after release and I was really enjoying it then but today the experience is really awful because of this issue.Izukó0 2h
2h BLIZZARD ERROR The application encountered an unexpected error. After server reset i cant log on my character. How can i Fix this?Fornjótr7 2h
2h Warchief awaits quests disapeared Was up to the Furbolg den asnd had 2 quests finished. Clicked Sylvanas and got one quest reward then she said " Meet me in Nazj'vel and disapeared. Now The quest line is gone and there are no question marks or Exclamation marks on the map. :(Lingxiao3 2h
2h Companion App not showing character Title. It's not showing chracters, it's all blanc. I want to start my facebook games.Gourmandises0 2h
2h Traits Does the traits in head , shoulders and chest stack ?Karut0 2h
2h Dazar'alor npcs not appearing There are no npcs in Dazar'alor except on the top of the pyramid. Also I can't see any player in the area. I'v done the quests here, got warmode on and am already level 113. Anyone else?Robban7 2h
2h Draenor realm FULL Realm is Full, Stuck in queue. "Estimated time: <1 min" is going on now for 30+minSteanos45 2h
2h Silvermoon AH slow workin after BFA Silvermoon EU still broken after BFA, unplayable AH and Guild bank. To post 50 items take around 20 mins. To take 1 item from guild bank neded 20 secs and 20 clicks. So.. what about free chars migration? or full refund? or legal actions against blizz for unrespecting customers rights??Biaa1 2h
3h Waiting on another installation or update... I've had this issue now for the past 2 hours where my WoW client just won't update. I've tried restarting my PC, restarting the battle.net app through task manager and even tried redownloading the battle.net app, but no matter what I do it still says that it's waiting for other installations/updates..Snoopdawg5 3h
3h Server population: Incompatible?! Wait. What? Can someone please explain why I can not log into my server on WoW because it's incompatible?! Do I need to update my drivers? Or is it a known issue? Because I couln't find it as a known issue...?!Hilversum7 3h