Technical Support

17 Feb 2015 Welcome to the Technical Support Forum! Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support contact channels, players are encouraged to ask questions, share advice, and participate in on-going discussions here. Accordingly, it is of utmost importance that all players treat each other with courtesy and respect. For more information, please review the Forum Code of Conduct. Our MVPs are also here to help you: Ananda Cazzéh Celiby Danellos DeanX Nyshae Omachi Oussebon Saneko ShammozNatryndon2 17 Feb 2015
6h High latency in Nighthold Raid Hello. o/ We are aware that there are multiple reports about sudden latency increases during encounters in the (Mythic) Nighthold raid. To help us investigate these reports, we'd ask you to provide further details on the issue. But before you start to gather the information we require, please take the time to follow the steps of our latency troubleshooting. By doing this, we can rule out most of the possible local causes to connection issues. What realm do you play on? Should you play on more than one realm, does this issue show on all of them? If the latency increase happens at specific times of the day, please name the time frame. Do you have connection issues with any other game/online service? What internet service provider are you with? What type of connection do you use (DSL, Cable, etc.)? What city (or which is the next biggest city in your area) and country do you live in? We also need you to run four connection tests: A traceroute, created while this issue is happening. Another tracreoute, while the connection appears normal to you. Run a Looking-Glass test, while the latency is high. The same with the connecion being normal. We may alter this list during our investigation. Should we add new points to it, they will be marked with a *.Scrainzo46 6h
04 Oct COMMON CONNECTION AND LATENCY ISSUES - PC/MAC Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpTiogaradh5 04 Oct
30 Sep WoW crashes with AMD Ryzen Chips Hello, We’ve identified some crashes in WoW related to AMD’s new Ryzen chips, it is an issue we continue to track. AMD is also aware of the issue and have suggested the following: "The BIOS and chipset drivers are the links between your hardware and the operating system. Updating to the latest software ensures users have the latest performance and stability enhancements for the platform. To prevent World of Warcraft crashing on your Ryzen system, please update your BIOS to the latest version using the files and procedures found on the motherboard manufacture’s web site. Additionally, you will need to update your chipset drivers." If you are not familiar with bios updates or have never performed these updates, we recommend contacting the motherboard manufacturer for assistance. _____________________________________________________ Na na na na na na na na na na na na na na na na Survey! https://www.surveymonkey.com/s/TiogaradhTiogaradh0 30 Sep
17 Feb End of Support for Windows XP and Vista Starting October 25th of this year, we will begin the process of ending support for Windows XP and Windows Vista in World of Warcraft, StarCraft II, Diablo III, Hearthstone, and Heroes of the Storm. Microsoft ceased mainstream support for these versions of Windows in 2009 and 2012, respectively, but since a decent portion of our audience was still using them at the time, we continued supporting them. However, there have been three major Windows releases since Vista, and at this point, the vast majority of our audience has upgraded to one of the newer versions. After these older operating systems are no longer supported, the games will not run on them, so we encourage any players who are still using one of the older OSes to upgrade to a newer version. We’ll be rolling out this change on a staggered schedule, and will post further notices as we get closer to making the change for each game.Radathryl0 17 Feb
17 Feb 2015 Legion 7.3.2 - Common tech issues ★ Patch Notes ★ Known issues list ★ Latest common issues ★ Hotfixes ★ Welcome to Patch 7.3.2! For the latest service issues and alerts, please check our Support page or follow us on Twitter: @BlizzardCSEU_EN Here's what you are contacting us about the most right now: Error #132 KNOWN ISSUE: This error can be caused by different issues with the client such as addons, outdated drivers or hardware issues like not enough power or overclocked graphic cards. Please check this article in order to solve it. Another cause could be the latest Windows 10 update which automatically activates the Xbox DVR feature. Check this guide in order to disable it. Incompatible realms If the realm list shows the realm names in red and with the error "incompatible", close the game so the Blizzard app updates it correctly. Interface issues Please reset your WoW User Interface (UI) following this guide. Common issues and solutions Click on the issue you're experiencing for the possible solutions:: Account security (Hacked account/Can't login/Authenticator/etc.) Installation and updates (Stuck/Slow download/Errors BLZXXXXX/etc.) Connection and Latency (Lag/Frequent disconnections/Can't connect/etc.) Performance and stability (Freezes and lockups/Low FPS/stuttering/etc.) If your issue persists after following the steps provided in these articles, please check this message to know how to write an effective post.Natryndon1 17 Feb 2015
46m massive lag Hi, for past few days i am randomly having massive lag up to 4k+ ms I tested my connection while this happen and it turns it works normal. This is happening regardless if i have addons installed or no. It hapend randomly while i sit and do nothing in class hole, how ever 100% once i enter a bg. And let say every now and then if i enter arena. I did tracert while this happen: Tracing route to 185.60.112.157 over a maximum of 30 hops 1 5 ms 5 ms 5 ms 100.64.32.1 2 6 ms 5 ms 6 ms 172.31.254.1 3 13 ms 14 ms 8 ms bg-tp-m-0-be4-100.sbb.rs [89.216.12.0] 4 18 ms 17 ms 17 ms at-be-r-2-hu7-2.sbb.rs [89.216.5.95] 5 17 ms 17 ms 19 ms at-be-r-2-hu7-2.sbb.rs [89.216.5.95] 6 44 ms 45 ms 45 ms 80.249.208.83 7 44 ms 43 ms 43 ms 37.244.10.33 8 43 ms 44 ms 44 ms 185.60.112.157 Trace complete. My OS and drivers are all up to date. Let just say while i am making this post i am in huge lag in my class hole unable to play game at all. Edit: At the same time this happen at same time i have problem interacting with bnet forum or any thing related to blizzard... while every thing else works normal.Antidepresiv14 46m
57m High world ms on the exact time of the day Here is my route i dont know what to do this happens sometimes and i cant play TRACEROUTE: traceroute to 85.102.91.107 (85.102.91.107), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.826 ms 0.848 ms 1.235 ms 2 * * * 3 37.244.9.100 (37.244.9.100) 0.581 ms 0.651 ms 0.706 ms 4 37.244.9.32 (37.244.9.32) 0.623 ms 0.683 ms 0.746 ms 5 82.112.96.161 (82.112.96.161) 0.699 ms 0.739 ms 0.764 ms 6 ae-10.r24.amstnl02.nl.bb.gin.ntt.net (129.250.2.196) 10.576 ms 10.616 ms 10.623 ms 7 ae-3.r25.amstnl02.nl.bb.gin.ntt.net (129.250.4.69) 10.456 ms 10.448 ms 10.453 ms 8 ae-9.r20.frnkge04.de.bb.gin.ntt.net (129.250.3.76) 13.218 ms 13.299 ms 13.343 ms 9 ae-10.r01.vienat01.at.bb.gin.ntt.net (129.250.2.78) 25.113 ms 25.148 ms 25.166 ms 10 83.231.187.34 (83.231.187.34) 24.943 ms 24.910 ms 24.807 ms 11 212.156.140.185.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr (212.156.140.185) 52.502 ms 52.711 ms 52.942 ms 12 * * * 13 * * * 14 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr (81.212.207.30) 60.267 ms 60.498 ms 60.497 ms 15 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr (81.212.27.110) 61.209 ms 61.171 ms 61.200 ms 16/11/2017 18:39:28 UTC -------------------- TRACEROUTE: traceroute to 85.102.91.107 (85.102.91.107), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 1.027 ms 1.075 ms 1.131 ms 2 * * * 3 37.244.9.100 (37.244.9.100) 0.623 ms 0.677 ms 0.734 ms 4 37.244.9.32 (37.244.9.32) 0.835 ms 0.903 ms 0.945 ms 5 82.112.96.161 (82.112.96.161) 0.648 ms 0.676 ms 0.705 ms 6 ae-10.r24.amstnl02.nl.bb.gin.ntt.net (129.250.2.196) 10.569 ms 10.635 ms 10.702 ms 7 ae-3.r25.amstnl02.nl.bb.gin.ntt.net (129.250.4.69) 11.101 ms 11.134 ms 11.223 ms 8 ae-9.r20.frnkge04.de.bb.gin.ntt.net (129.250.3.76) 13.535 ms 13.458 ms 13.422 ms 9 ae-10.r01.vienat01.at.bb.gin.ntt.net (129.250.2.78) 24.897 ms 24.631 ms 24.637 ms 10 83.231.187.34 (83.231.187.34) 25.112 ms 26.175 ms 25.819 ms 11 212.156.140.185.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr (212.156.140.185) 52.485 ms 52.457 ms 52.796 ms 12 * * * 13 * * * 14 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr (81.212.207.30) 60.269 ms 60.279 ms 60.247 ms 15 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr (81.212.27.110) 61.266 ms 61.276 ms 61.304 ms 16/11/2017 18:39:29 UTC -------------------- PING: PING 85.102.91.107 (85.102.91.107) 56(84) bytes of data. --- 85.102.91.107 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 16/11/2017 18:39:28 UTC -------------------- PING: PING 85.102.91.107 (85.102.91.107) 56(84) bytes of data. --- 85.102.91.107 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3002ms 16/11/2017 18:39:31 UTC -------------------- TRACEROUTE: traceroute to 85.102.91.107 (85.102.91.107), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.358 ms 0.354 ms 0.455 ms 2 * * * 3 37.244.10.102 (37.244.10.102) 0.868 ms 0.893 ms 0.935 ms 4 37.244.10.34 (37.244.10.34) 0.874 ms 1.183 ms 1.364 ms 5 xe-0-3-0-21.r03.amstnl02.nl.bb.gin.ntt.net (81.20.69.81) 1.079 ms 1.105 ms 1.183 ms 6 ae-4.r25.amstnl02.nl.bb.gin.ntt.net (129.250.2.146) 2.765 ms 2.142 ms 2.120 ms 7 ae-9.r20.frnkge04.de.bb.gin.ntt.net (129.250.3.76) 6.449 ms 6.461 ms 6.452 ms 8 ae-10.r01.vienat01.at.bb.gin.ntt.net (129.250.2.78) 18.133 ms 18.148 ms 18.138 ms 9 83.231.187.34 (83.231.187.34) 20.254 ms 20.650 ms 20.943 ms 10 212.156.140.34.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr (212.156.140.34) 809.452 ms 809.622 ms 807.977 ms 11 195.175.171.150.34-acibadem-xrs-t2-2.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.150) 55.726 ms 55.753 ms 55.938 ms 12 * * * 13 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr (81.212.207.30) 64.224 ms 64.379 ms 64.182 ms 14 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr (81.212.27.110) 145.214 ms 110.379 ms 106.196 ms 15 * * * 16/11/2017 18:39:33 UTC -------------------- PING: PING 85.102.91.107 (85.102.91.107) 56(84) bytes of data. --- 85.102.91.107 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2999ms 16/11/2017 18:39:34 UTC -------------------- TRACEROUTE: traceroute to 85.102.91.107 (85.102.91.107), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.388 ms 0.396 ms 0.496 ms 2 * * * 3 37.244.10.102 (37.244.10.102) 0.893 ms 0.920 ms 0.969 ms 4 37.244.10.34 (37.244.10.34) 1.058 ms 1.133 ms 1.151 ms 5 xe-0-3-0-21.r03.amstnl02.nl.bb.gin.ntt.net (81.20.69.81) 1.007 ms 1.075 ms 1.091 ms 6 ae-4.r25.amstnl02.nl.bb.gin.ntt.net (129.250.2.146) 1.307 ms 0.838 ms 0.822 ms 7 ae-9.r20.frnkge04.de.bb.gin.ntt.net (129.250.3.76) 7.113 ms 7.144 ms 7.148 ms 8 ae-10.r01.vienat01.at.bb.gin.ntt.net (129.250.2.78) 18.153 ms 18.214 ms 18.263 ms 9 83.231.187.34 (83.231.187.34) 17.964 ms 18.204 ms 18.608 ms 10 212.156.140.34.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr (212.156.140.34) 710.092 ms 710.289 ms 709.761 ms 11 * * * 12 * * * 13 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr (81.212.207.30) 64.196 ms 64.319 ms 64.465 ms 14 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr (81.212.27.110) 64.780 ms 64.837 ms * 15 * * * 16/11/2017 18:39:38 UTC -------------------- MTR: Start: Thu Nov 16 18:39:29 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.6 0.5 0.4 0.7 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.9.100 0.0% 10 0.6 0.6 0.6 0.7 0.0 4.|-- 37.244.9.32 0.0% 10 0.7 0.7 0.7 0.8 0.0 5.|-- 82.112.96.161 0.0% 10 0.7 0.7 0.6 0.7 0.0 6.|-- ae-10.r24.amstnl02.nl.bb.gin.ntt.net 0.0% 10 10.6 10.8 10.6 11.6 0.0 7.|-- ae-3.r25.amstnl02.nl.bb.gin.ntt.net 0.0% 10 11.1 11.8 10.4 17.1 2.4 8.|-- ae-9.r20.frnkge04.de.bb.gin.ntt.net 0.0% 10 13.3 15.3 13.2 33.1 6.2 9.|-- ae-10.r01.vienat01.at.bb.gin.ntt.net 0.0% 10 24.9 25.0 24.7 25.2 0.0 10.|-- 83.231.187.34 0.0% 10 25.1 25.9 25.0 29.6 1.3 11.|-- 212.156.140.185.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr 0.0% 10 109.7 63.3 52.4 109.7 20.8 12.|-- 195.175.171.150.34-acibadem-xrs-t2-2.34-acibadem-xrs-t2-1.statik.turktelekom.com 90.0% 10 51.9 51.9 51.9 51.9 0.0 13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14.|-- 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr 0.0% 10 60.4 60.4 60.3 60.6 0.0 15.|-- 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr 10.0% 10 61.3 61.3 61.2 61.3 0.0 16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 16/11/2017 18:39:29 UTC -------------------- MTR: Start: Thu Nov 16 18:39:29 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.6 0.6 0.6 0.8 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.9.100 0.0% 10 0.7 0.7 0.5 0.8 0.0 4.|-- 37.244.9.32 0.0% 10 0.8 0.8 0.7 2.0 0.0 5.|-- 82.112.96.161 0.0% 10 0.7 0.7 0.7 0.9 0.0 6.|-- ae-10.r24.amstnl02.nl.bb.gin.ntt.net 0.0% 10 10.7 10.6 10.5 10.7 0.0 7.|-- ae-3.r25.amstnl02.nl.bb.gin.ntt.net 0.0% 10 10.4 10.5 10.3 11.2 0.0 8.|-- ae-9.r20.frnkge04.de.bb.gin.ntt.net 0.0% 10 24.4 23.5 13.3 44.7 9.4 9.|-- ae-10.r01.vienat01.at.bb.gin.ntt.net 0.0% 10 24.9 25.0 24.9 25.2 0.0 10.|-- 83.231.187.34 0.0% 10 25.1 25.6 24.9 28.1 0.9 11.|-- 212.156.140.185.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr 0.0% 10 126.6 62.6 52.5 126.6 24.0 12.|-- 195.175.171.150.34-acibadem-xrs-t2-2.34-acibadem-xrs-t2-1.statik.turktelekom.com 90.0% 10 51.8 51.8 51.8 51.8 0.0 13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14.|-- 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr 0.0% 10 60.3 60.4 60.3 60.6 0.0 15.|-- 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr 0.0% 10 61.3 61.4 61.2 61.8 0.0 16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 16/11/2017 18:39:28 UTC -------------------- PING: PING 85.102.91.107 (85.102.91.107) 56(84) bytes of data. --- 85.102.91.107 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3007ms 16/11/2017 18:39:40 UTC -------------------- MTR: Start: Thu Nov 16 18:39:33 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 0.4 0.5 0.4 1.0 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.102 0.0% 10 0.8 1.0 0.8 1.1 0.0 4.|-- 37.244.10.34 0.0% 10 1.0 1.0 0.9 1.1 0.0 5.|-- xe-0-3-0-21.r03.amstnl02.nl.bb.gin.ntt.net 0.0% 10 1.1 1.1 1.0 1.2 0.0 6.|-- ae-4.r25.amstnl02.nl.bb.gin.ntt.net 0.0% 10 1.0 1.1 0.8 3.5 0.6 7.|-- ae-9.r20.frnkge04.de.bb.gin.ntt.net 0.0% 10 7.2 13.5 6.4 51.5 14.3 8.|-- ae-10.r01.vienat01.at.bb.gin.ntt.net 0.0% 10 17.9 18.0 17.9 18.2 0.0 9.|-- 83.231.187.34 0.0% 10 18.2 18.5 18.0 20.3 0.5 10.|-- 212.156.140.34.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr 0.0% 10 727.2 749.7 726.7 829.6 32.0 11.|-- 195.175.171.150.34-acibadem-xrs-t2-2.34-acibadem-xrs-t2-1.statik.turktelekom.com 90.0% 10 55.7 55.7 55.7 55.7 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr 0.0% 10 64.3 64.3 64.1 64.5 0.0 14.|-- 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr 0.0% 10 64.9 64.9 64.8 65.1 0.0 15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 16/11/2017 18:39:33 UTC -------------------- MTR: Start: Thu Nov 16 18:39:37 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 0.4 0.5 0.3 0.7 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.102 0.0% 10 1.0 0.9 0.8 1.0 0.0 4.|-- 37.244.10.34 0.0% 10 0.9 1.0 0.8 1.1 0.0 5.|-- xe-0-3-0-21.r03.amstnl02.nl.bb.gin.ntt.net 0.0% 10 1.0 1.0 1.0 1.1 0.0 6.|-- ae-4.r25.amstnl02.nl.bb.gin.ntt.net 0.0% 10 0.9 1.3 0.8 2.7 0.3 7.|-- ae-9.r20.frnkge04.de.bb.gin.ntt.net 0.0% 10 6.9 6.4 6.3 6.9 0.0 8.|-- ae-10.r01.vienat01.at.bb.gin.ntt.net 0.0% 10 17.9 18.0 17.8 18.2 0.0 9.|-- 83.231.187.34 0.0% 10 18.2 18.2 18.1 18.4 0.0 10.|-- 212.156.140.34.34-acibadem-xrs-t2-1.305-vie-col-2.statik.turktelekom.com.tr 0.0% 10 692.0 733.2 692.0 834.9 43.5 11.|-- 195.175.171.150.34-acibadem-xrs-t2-2.34-acibadem-xrs-t2-1.statik.turktelekom.com 90.0% 10 56.0 56.0 56.0 56.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 19mayis-t4-1-bafra-t4-1.turktelekom.com.tr 0.0% 10 64.2 64.3 64.2 64.5 0.0 14.|-- 81.212.27.110.06-siteler-t3-2.06-siteler-t2-2.statik.turktelekom.com.tr 0.0% 10 64.9 107.0 64.9 243.2 56.7 15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 16/11/2017 18:39:36 UTC --------------------Prepard63 57m
1h Strange problem (After format) This is really hard to explain but ill do my best, basically what is happening.. I run 2 screen's one at 60hz and another at 144hz, not my problem is.. when i dont have my game running on the main monitor, so for instance it's running on the secondary one the game will feel sluggish and not smooth at all, now when i set it to my main display, this stops and it silky smooth as it should be.. Now this wasn't a problem for me before the format? Another thing to add which i find strange, when i enable vsync in windowed (fullscreen) it'll snap to the refresh rate of my 60hz screen and not my 144hz screen.. again strange.. Now I have tried to reinstall the drivers, im just not sure why this is happening it feels to me as if WoW isnt noticing its running from a 144hz panel? Why is this.. Sorry for the long post and if poorly worded.. hopefully someone knows what is happening and how to fix it.. without having to set as main display.. Thanks.Pxnisher1 1h
3h Mouse spins out of control while right click-hold. Hi! I updated my Windows 10 yesterday to Fall Creators Update and since then I have issues when I right click and hold while running to change running direction. I think that it started happening after this anyways, never noticed it before. What happens is that very often the camera totally freaks out, spins around and places itself at the characters feet looking up and changes running direction. It's annoying as hell. I have a Corsair Scimitar. What I have tried: Disabled DPI scaling for Wow-64.exe Checked that Windows DPI scaling is at 100% Changed polling rate of the mouse to 500ms (feels like it's better but not good, it's a really bad work around anyways) Checked that Max foreground fps is unchecked. Disable hardware cursor (not a solution anyways cause it makes the mouse very sluggish) Updated Corsair Utility Engine to latest version Updated Nvidia drivers to latest version Toggled from Windowed mode (Borderless) to Fullscreen and back Disabled Pointer Precision None of the above works. It makes the game unplayable in it's current state.Mluffy3 3h
3h Greyed out play button I am downloading world of warcraft through the battle.net launcher atm, however even though i have reached the download process for playable i am not able to start. The play button appears grey for me, i have tried everything to fix this and i don't know what seems to be the problem.Shinokishi16 3h
4h MAC: Low FPS in Blade's Edge Arena after patch 7.3 Hey guys, Not sure if this is the right place, but here it goes: I'm running a MAC BookAir from 2015 and so far I was playing WoW beautifully, before the patch 7.3, I mean. After patch 7.3, I'm having an issue specifically on blade's edge arena: every time I enter this arena, my FPS drastically decrease. It barely seems like my game settings are pushed to a maximum, I see the arena shiny and with lots of details, therefore the low FPS. I've already tried everything you can possibly imagine to solve this, I'm even currently installing windows to check if this is a MAC thing or not. Here's a quick list of things I've already done and that are pointless to mention: Check the raid / battleground settings - done and doesn't help Upgrade MAC OS version - done and doesn't help Change settings on config.txt in the WTF file from WoW - doesn't help either Re-install wow or run repair - nope, it remains the same Confirming that game permissions are read & write for all MAC users - didn't need to fix anything, was already like it's supposed to be Tested with every possible setting feature you can imagine, from landscape view distance, to particle detail, to advanced settings, etc. So, my question for you guys: does anyone have the same issue and know how to solve this? Isn't this weird that I can play the game perfectly everywhere, except on the Blade's Edge Arena? By the way, I'm a PvP person, so even though this seems like a tiny detail, obviously for someone who wants to go high in arenas, having an automatic loss every match in Blade's Edge isn't the way to go. Therefore, I can't play comfortably, which is really annoying me. Any help out there? Blizzard doesn't help anymore, they don't know what to do about this. ThanksDarígaãz17 4h
4h Update Issues Hey guys, been having a problem with updating wow the last few days. What's weird is that it just says "Whoops, looks like something broke. Try again later" but when i go to other games i'm able to update those completely flawlessly. Anybody seen this before and might be able to help me out?Fezzerino1 4h
4h High latency at nights from the Netherlands For a few weeks each night after about 20:00 / 21:30 im experiancing high latence. Its goes up from 34/36 during the day to 230/ 500 up and above during the night. here is the looking glass report i made when experiancing "minor"lag 80/100 ( home/world) TRACEROUTE: traceroute to 84.85.42.232 (84.85.42.232), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.724 ms 0.733 ms 0.754 ms 2 * * * 3 137.221.66.32 (137.221.66.32) 0.710 ms 0.797 ms 0.901 ms 4 137.221.77.70 (137.221.77.70) 0.689 ms 0.702 ms 0.735 ms 5 137.221.65.54 (137.221.65.54) 10.499 ms 10.550 ms 10.608 ms 6 37.244.10.34 (37.244.10.34) 10.781 ms 10.607 ms 10.662 ms 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 21/11/2017 20:37:26 UTC -------------------- TRACEROUTE: traceroute to 84.85.42.232 (84.85.42.232), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.763 ms 0.827 ms 0.872 ms 2 * * * 3 137.221.66.32 (137.221.66.32) 0.740 ms 0.834 ms 0.921 ms 4 137.221.77.70 (137.221.77.70) 0.616 ms 0.723 ms 0.754 ms 5 137.221.65.54 (137.221.65.54) 10.455 ms 10.530 ms 10.583 ms 6 37.244.10.34 (37.244.10.34) 10.739 ms 10.841 ms 10.827 ms 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 21/11/2017 20:37:26 UTC -------------------- PING: PING 84.85.42.232 (84.85.42.232) 56(84) bytes of data. --- 84.85.42.232 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2999ms 21/11/2017 20:37:26 UTC -------------------- PING: PING 84.85.42.232 (84.85.42.232) 56(84) bytes of data. --- 84.85.42.232 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 21/11/2017 20:37:26 UTC -------------------- PING: PING 84.85.42.232 (84.85.42.232) 56(84) bytes of data. --- 84.85.42.232 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3000ms 21/11/2017 20:37:31 UTC -------------------- TRACEROUTE: traceroute to 84.85.42.232 (84.85.42.232), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.553 ms 0.542 ms 0.655 ms 2 * * * 3 37.244.10.100 (37.244.10.100) 0.759 ms 0.798 ms 0.880 ms 4 37.244.10.32 (37.244.10.32) 0.879 ms 0.986 ms 1.011 ms 5 kpn-as1136.kpn-rt-dc2.nl-ix.net (193.239.117.67) 2.689 ms 2.921 ms 3.219 ms 6 * * * 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 21/11/2017 20:37:30 UTC -------------------- MTR: Start: Tue Nov 21 20:37:26 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.6 0.6 0.4 0.7 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.32 0.0% 10 0.7 0.7 0.6 0.8 0.0 4.|-- 137.221.77.70 0.0% 10 0.7 0.8 0.7 0.9 0.0 5.|-- 137.221.65.54 0.0% 10 10.4 10.5 10.4 10.6 0.0 6.|-- 37.244.10.34 0.0% 10 11.8 10.8 10.6 11.8 0.3 7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 21/11/2017 20:37:26 UTC -------------------- MTR: Start: Tue Nov 21 20:37:26 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.8 0.6 0.4 0.8 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 137.221.66.32 0.0% 10 0.7 0.8 0.7 0.9 0.0 4.|-- 137.221.77.70 0.0% 10 0.7 1.5 0.6 5.5 1.6 5.|-- 137.221.65.54 0.0% 10 10.5 10.5 10.4 10.6 0.0 6.|-- 37.244.10.34 0.0% 10 10.6 10.8 10.6 11.9 0.0 7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 21/11/2017 20:37:26 UTC -------------------- PING: PING 84.85.42.232 (84.85.42.232) 56(84) bytes of data. --- 84.85.42.232 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 2998ms 21/11/2017 20:37:37 UTC -------------------- TRACEROUTE: traceroute to 84.85.42.232 (84.85.42.232), 15 hops max, 60 byte packets 1 gateway (Blizzard) 0.359 ms 0.370 ms 0.482 ms 2 * * * 3 37.244.10.100 (37.244.10.100) 0.885 ms 0.908 ms 0.957 ms 4 37.244.10.32 (37.244.10.32) 0.771 ms 0.800 ms 0.847 ms 5 * * * 6 * * * 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 21/11/2017 20:37:37 UTC -------------------- MTR: Start: Tue Nov 21 20:37:30 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 1.1 0.5 0.4 1.1 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.100 0.0% 10 1.0 1.0 0.9 1.2 0.0 4.|-- 37.244.10.32 0.0% 10 1.1 1.0 0.9 1.1 0.0 5.|-- kpn-as1136.kpn-rt-dc2.nl-ix.net 70.0% 10 2.9 2.8 2.5 3.0 0.0 6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 21/11/2017 20:37:30 UTC -------------------- MTR: Start: Tue Nov 21 20:37:31 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- gateway 0.0% 10 0.5 0.4 0.3 0.8 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.10.100 0.0% 10 0.9 0.8 0.7 1.0 0.0 4.|-- 37.244.10.32 0.0% 10 0.9 0.9 0.8 1.0 0.0 5.|-- kpn-as1136.kpn-rt-dc2.nl-ix.net 70.0% 10 2.7 2.8 2.7 3.0 0.0 6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 21/11/2017 20:37:31 UTC -------------------- hope you can see something in this report so i could maybe contact ISP , cause when i call with the help desk , they just say "nothing is wrong on our side" this is like i said for about 4 weeks now / a month starts around the same timeUzkiew1 4h
5h Logging into game server and back to the log in page. Hello, As the title says, when im trying to log in, after the retrieving realm list it says Logging into game server and it stays like for 10 sec and keep returning to log in page that i need to re-enter my password. I ve read a few topics and i think my router has a problem with ports. But the sad thing is i dont have any acces to router. Staying in a dormitory and in my room there is a ethernet cable port at the wall, i m getting my internet from there. Sometimes i can login and play but mostly can't.Naysayér0 5h
5h Logging in to game server stuck Hello. I'm trying to log in to the game server, but when it comes to the logging itself, it only shows the window with the message "logging in to the game server" and after several seconds throws me back to the sign in window, no errors, nothing, just the form with my account name and password. I've already tried everything, that standard Technical Support suggests to do, including dns flush, deleting Cache and WTF folders. AppDate etc. Even reinstalling the game didn't work. The problem I have for 2 days and before it the game worked perfectly and I didn't change anything. What can I do?Алиняша4 5h
6h New Graphics card problem I have just installed a new graphics card, new to me anyway, GTX 960, when I started up WOW for the first time it said new hardware and asked if i wanted to reset defaults, and I clicked no, I think I have clicked the wrong option, I meant to click yes, so far I get sound, the legion logo in the top left hand corner and nothing else. my cursor is the glove but it does nothing, Any advice would be appreciated and please remember I am a computer idiot. MAny thanksIpomena3 6h
6h huge ms at prime time My lag issue started yesterday around 7pm server time.Today i didnt have a problem while playing diablo before prime time and i start to get huge ms both on diablo and wow.Also my friend had same issue and talked with another guy from my country and he said he is having this problem like 3 weeks and some other players start to getting it.I talked with provider and they said they dont have any problem. Atm i cant even open ticket on bnet site it just crashes i dont know whats going on but please help meAlwayssalty1 6h
6h Random DC's Hello, i played for about 10 minutes today and suddenly I DC'ed. Whenever I try to log in now, it says connecting and it's opening my character selection screen. After that I just DC again in the loading screen or after 10 seconds in game. I get the error "WOW51900319". When I close my WoW after the crash, my battle.net status is set to "connecting", I am able to use my browser so it's not my internet connection. Thanks for the help!Pandapowers6 6h
8h cant !@#$ing play cant play cuz its lagging, not always but only when im at low hp in arenas or when im 2v1 and could totaly beat em up but it lagg so i cant do %^-* but only watch how others killing me ... cant do nothing but only cry here cuz no one cant fix !@#$ only making new and new expansions ,every single suck btw, instead of fixing bugs, since vanilla in this game are buggs and no one is fixing them, better make new expansion and make more money cuz thats what blizzard do.... if someone thinkg this is the only problem I have, then no, about a year ago when I started playing on battle.net I had issues from the start I cant teleport to garrison without disconnecting, cant mount up in dalaran, every legion loading screen takes forever, falling into texture, cant attack even thou im in the melee zone, cant see my spells ability (like the info when you move your cursor on them on spellbar) have to read it from spellbook... like so many annoying stuff and I wrote tickets and buff reports for that and no results.Maveerick1 8h
8h AH on Draenor's been excruciatingly slow for months Hello devs, I would like to point out that the Auction House has been really (and I mean REALLY) slow for the past few months on Draenor-Horde. I won't mind waiting a bit longer but it takes several seconds between individual auctions created / bought. It's been like this for a few months, sure there've been some ups and downs but when I compare this to other realms I play on with near instant interactivity, this is not normal.Rezzuh12 8h
8h FPS issues in raids only Hello all, I have this problem where I have really fine FPS outside raids (120+), in the open world, dungeons, old raids are no problem (when solo'ing), but when I am in a raid, the FPS drops drastically (from 120+ to below 15 at times), making it practically unplayable. Even with the lowest settings. I tried: - clean windows 10 install - clean wow install - used the DDU tool to remove drivers - updated all drivers possible to the latest version - disabled all addons - playing with all settings on low (sadface) - malware- and virusfree All to the point I have no clue what to do anymore. Spec: MSI GL72 6QD gaming laptop CPU: Intel Core i7-6700HQ GPU: Nvidia GeForce GTX 950M RAM: 8 GB 2x SSD I hope anyone can help me out.Sovin8 8h
8h Unable to connect to battelnet or game Unable to connect to battelnet or game. internet is fineDarkdestony1 8h
8h Low FPS in raids Hello, this is my PC i5 6600, 16GB, GTX690, SSD I have big problems with FPS in raids. (Its worse with each patch added to the game...). I remember when in WoD i was playing almost ultra and without problems and now i must run with graphics on "5" to not have lags. And its even worse in raids, where i am dropping from my usual 60-100Fps to 20-30 in boss fights.. I know i dont have newest PC, but patch from patch wow seems to be more stresfull for PC... Nothing is changing even if i use NVIDIA optimize settings for game. Its even worse sometimes. I just reinstalled whole PC. Even if i disable all addons i am using i have still hard FPS drops in raid boss fights. Even i drop settings to "3" or something like dat. I dont know, but WoW isnt that great graphic game tha i have that big problems..i have no problems with games with better graphics. I will be glad for every help and advice that could help me. I already tried a lot of things (disable addons, high graphic settings, low graphic settings, opitimize game graphic settings by nvidia) and nothing is helping. PS: Sorry for my english, its not my mature language.Muxeh3 8h
10h can not promote even through i've got authenticator Unable to get promoted to officer title because of the autherticator sercurity only enabling a promotion to that rank with the app installed. i've got the app on my phone, installed and accepted when i logged in, but gm is still unable to promote me to officer? any reason why it wouldnt be working?Moneke2 10h
10h Long loading times since legion Heya, Ever since legion, I've experienced very long loading times. It's not just the loading screen either, after zoning in to say dalaran, the different forms won't load for a minute or so on my druid (shifting into the form earns their speed bonuses, but still displays the normal character). Anyone experienced the same, knows a cause/fix/whatever? ThanksKéày1170 10h
10h How to fly in travel form? So I unlocked the travel form a while back (lvl 18) and I was wondering why cant I fly even though it says that I can. I've tried to jump as high as I can and its not transforming. So is there some certain lvl to unlock it or have I just been doing something wrong? p.s Ik im a noob :DYdlas3 10h
12h Can't use 144HZ refresh, in windowed mode! Why can't I use 144HZ refresh in Windowed or Fullscreen Windowed mode?Hornyhorn2 12h
14h Camera suddenly turning super fast I am having an issue lately, when turning my camera it sometimes goes super fast almost spinning around. First i was thinking it might be something stuck on my mouse laser, i bought a new mouse and it did not solve the issue. Would really love some help here, this is starting to get very frustrating.Ahngeni5 14h
14h mouse look speed theres already similar topcis to this one but ive tried everything they suggest and literally nothing works. basically my issue is what the title says, i for the most part play pvp and its very very frustrating losing games because of this bug, i want to run one direction but my character turns the other way because my mouse look speed just decides to go crazy for one second then go back to normal i have tried EVERYTHING that other posts have suggested and nothing works. I am 99% sure this is an ingame setting or something with the current client i use, as i had fixed it way back (cant remember how) then had to reinstall the game because of the minor patch, and then it came back. If anyone knows how to fix this, please reply, thanks.Amcony5 14h
14h Mouse / Camera problem..? Elo, since 2-3 weeks back my mouse (Razer naga) suddenly started to accelerate while i was changing the view with the camera in game. My first thought was that the mouse I've had for almost 7 years was comming to and end, so I bought a new mouse (Corsair scimitar) and the same thing started to happen with this mouse. I've tried to deleting cache, resetting UI, changing USB ports, motherboard is fully working. I've seen more players having the same issue when it comes to WoW, so my question is if this has something to do with the patch? Edit: Still trying to solve, but some respone would be grateful Thanks!Kupray3 14h
14h Camera turns super fast occasionally For some reason today all of a sudden the camera decides to start flipping me 180 degrees around or up and down depending on where I want to move with my mouse. Never happened before. This is not consistent, it happens when I move around a lot with my mouse. So if I decide to lets say look right and left super fast it decides to maybe turn camera super uncontrollable fast after 3-4 times I have done the action. Tried to delete cache and deleted the mouse drivers and reinstalled them. Edit: Tried other games too like OW, only happens in WoW.Kaisja12 14h
14h High latency even disconnect Hi I just got a new pc here and it's connected to WiFi through a TP Link Archer T1U adapter. It was working perfectly when I was downloading games in battle.net and steam, and there wasn't any problem playing Hearthstone and other games until I tried to play WoW. It took longer time to login and I got a 20000+ home latency after logged in. I couldn't even get the names of the players around and they were just like static to me. And after a few moments, less than a minute, I just got disconnected. I don't have any addons installed, all drivers on the pc are up to date and I have been trying to flush dns, reset WoW interface, disable IPv6, restart pc and download any latency optimizer I could think of but nothing ever worked. It seems that the game even slowed the internet speed on the whole pc as sometimes the battle.net even got disconnected when I opened WoW. I've looked through other topics but I don't think this one is familiar to any of the high latency problems as most of them could be due to new patches I imagine, but I just got the pc and this happened when I logged in for the first time and this is not some problem that just influence gaming experiences, I can't even log into the game for more than a minute.Stiffle2 14h
15h WoW Legion companion language problem Hi tech support, My character is on a Russian realm but I am actually based in the UK and my phone language is set to English. When I try to open the companion app, I am able to connect and see my character list, however upon clicking on a character I am immediately presented with an error "unable to connect". I then discovered by accident that switching my phone language to Russian magically fixes the problem and the app becomes fully functional. The requirement to have the phone run the same language as the app is unreasonable. This is analogous to requiring a Russian copy of Windows to play on Russian realms. The app can set whatever language it wants but the user shouldn't have to mess with global phone settings. Can this issue please be addressed? Many thanksЗелёнаяфея12 15h
17h WoW was unable to start up 3d acceleration I get this message after that great windows update in november here is my dxdiag: ystem Information ------------------ Time of this report: 11/21/2017, 07:09:28 Machine name: DESKTOP-NF19IHI Machine Id: {B48876C2-6321-45EB-B2C8-481327B044B0} Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534) Language: Hungarian (Regional Setting: Hungarian) System Manufacturer: ASUSTeK Computer Inc. System Model: K73SV BIOS: BIOS Date: 08/16/11 11:43:52 Ver: 04.06.03 Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz Memory: 8192MB RAM Available OS Memory: 8104MB RAM Page File: 2444MB used, 7579MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Not Available Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.16299.0015 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics 3000 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_16621043&REV_09 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 1664 MB Dedicated Memory: 32 MB Shared Memory: 1632 MB Current Mode: 1600 x 900 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Internal Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.600109,0.340344), Green(0.310070,0.560070), Blue(0.150891,0.130383), White Point(0.313977,0.329602) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SEC544B Native Mode: 1600 x 900(p) (59.998Hz) Output Type: Internal Monitor Advanced Color Capabilities: None Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll Driver File Version: 9.17.0010.4459 (English) Driver Version: 9.17.10.4459 DDI Version: 11.1 Feature Levels: 10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 1.2 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Applicable Power P-states: Not Applicable Driver Attributes: Final Retail Driver Date/Size: 2016. 05. 19. 1:00:00, 12935296 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B78E66-4256-11CF-8C51-6F36B3C2DA35} Vendor ID: 0x8086 Device ID: 0x0116 SubSys ID: 0x16621043 Revision ID: 0x0009 Driver Strong Name: oem139.inf:5f63e534c4a6341c:iSNBM0:9.17.10.4459:pci\ven_8086&dev_0116 Rank Of Driver: 00D12001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO MaxPlanes: 1 MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported PanelFitter Caps: Not Supported PanelFitter Stretch: Not Supported Card name: NVIDIA GeForce GT 540M Manufacturer: NVIDIA Chip type: GeForce GT 540M DAC type: Integrated RAMDAC Device Type: Full Device Device Key: Enum\PCI\VEN_10DE&DEV_0DF4&SUBSYS_16621043&REV_A1 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 5031 MB Dedicated Memory: 979 MB Shared Memory: 4052 MB Current Mode: Unknown HDR Support: Unknown Display Topology: Unknown Display Color Space: Unknown Color Primaries: Unknown Display Luminance: Unknown Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_b376ee2d23af457f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_b376ee2d23af457f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_b376ee2d23af457f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_b376ee2d23af457f\nvldumdx.dll Driver File Version: 23.21.0013.8831 (English) Driver Version: 23.21.13.8831 DDI Version: 11.4 Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.1 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 2017. 11. 14. 1:00:00, 927976 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: Unknown Vendor ID: 0x10DE Device ID: 0x0DF4 SubSys ID: 0x16621043 Revision ID: 0x00A1 Driver Strong Name: oem141.inf:0f066de3e6d26a0e:Section002:23.21.13.8831:pci\ven_10de&dev_0df4&subsys_16621043 Rank Of Driver: 00D10001 Video Accel: Unknown DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC Deinterlace Caps: n/a D3D9 Overlay: Unknown DXVA-HD: Unknown DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled MPO MaxPlanes: 0 MPO Caps: Not Supported MPO Stretch: Not Supported MPO Media Hints: Not Supported MPO Formats: Not Supported PanelFitter Caps: Not Supported PanelFitter Stretch: Not Supported What should i do to works again? I made a factory reset few days ago Help me plsGaroghar1 17h
14h No mobs or NPC in Pandaria on Darkspear Very few mobs on Isle of Thunder yester day, today there is no NPC:s in Eternal BlossomsRaakhuul5 14h
1d Textures flickering and total crash (vertical lines) Hey, as the title says, I'm having some trouble to play, After I play like 30mins the textures start flickering and suddenly the screen is with a lot of coloured vertical lines (the color depends on where i am, if jungle, then the lines are green, the color of the map, basically), when this last thing happens, mi computer totally crashes. First I thought it was my Graphic card, but other games are working perfectly, and those games ask for more GPU power than this one. I tried disabling all my addons, enabling them again. I downloaded update 1709 of w10. I tried changing the options of my graphic card. I cant do anything. Here i have some images before the total crash. img1: https://imgur.com/4FYyiVz (The total crash is like the texture of the sky) img2: https://imgur.com/P5xDziy img3: https://imgur.com/o7AHS01 Here i have the options of my graphic card for video games img4: https://imgur.com/VFzvQjB My specs: AMD FX(tm)-6300 Six-Core Processor 3.50 Ghz 8 Gb RAM GIGABYTE R9 270 WindForce 2X OC edit1: I stopped playing 3 months ago (with the same computer), and this has never happened to meVâröx3 1d
1d Requires melee weapon Bug Hi, I created a new warrior on another realm. The issue is, Wild Strike and Raging Blow both have "Requires melee weapon" in read and I am unable to use those abilities. My main lvl 90 warrior does not have this issue. My other abilities that have the same requirement do work, it is just these 2 so far. The issue is with my character Pryde on Silvermoon. I have tried deleting my WTF, Cache and turning off all addons, this did not fix the issue. I also tried searching for the issue and could not find something similar. I am using all Looms, but when trying a grey normal weapon, it still didn't work. Please can you help, it's sucks not being able to use my 2 main abilities.Soroz4 1d
1d Auction house/Guild Bank Lag Hi all, Is it just me or is there a tremendous amount of LAG whilst interacting with the Auction House and Guild Bank? I'm on EU Draenor, and yes it is one of the most populated servers in EU at the mo, but before 7.3 the issues were not there, but since release the AH and especially the Guild Bank, its been terrible. I have TSM addon and i use the ability to restock my bags with stuff, before it used to take seconds to move about 100 items, now it's over 5 minutes. is there a manual fix for this or is it something we are going to have to get used too? please don't say its because of the server pop, or the addon's im using, it wasn't like this pre-patch and im pretty sure there hasn't been a mass migration to the server i am on, oh and before you ask, yes all the addon's are up to date and working for 7.3. please somebody have an answer and possibly a fix.Ozmodion10 1d
1d Big FPS drops. Hi all, I know that similar questions have been asked but I see something strange in my problem. So yesterday, I got a GTX 1080 and pared it with my i5 6600 CPU and 8 GB ddr4 RAM (soon t be upgraded). My problem is that the game still wont run atleast 55-60 fps on ultra (10) settings especially on the broken isles (Valsharah, Stormheim etc..) I tested with everything 10 and I got an average of like 27 fps which I feel unacceptable with my current hardware, especially when comparing fps with my friend running an older gen i5 CPU and a gtx 1070 seeing an average of 40 on 10 and 1080p. I experimented a bit with settings and found out that if I lower all settings under environment (View Dist, Env Detail & Ground Clutter), the game runs perfect over 60 FPS on all zones, but the most astonishing thing is that if I lower these to 7, my GPU usage goes from just 13% usage to over 60 which seems that is working way better like that. Now I know that such settings are CPU dependent but the problem is, irrelevant if environment settings are set to 10, 7 or 1 cpu usage remains the same, so I assume that if on environment settings 10, cpu usage is still nowhere near at least 50% usage, I dont believe its a case of CPU not capable of running those 3 settings on 10. *I wish to point out that an Argus, game runs good 60 FPS even on Environment details are maxed, and the main problem is broken isles* So my question is can someone maybe point out something I'm missing on my setup that makes my game unplayable on maxed environment settings while another setup with older gen i5 and gtx 1070 get like 20 fps more then me on broken isles? Sorry for my long post but I'm very frustrated that I'm still not able to play this game at it's maximum. Thanks.Ytuir8 1d
1d Very high world latency Good day, I am having huge problems with high world latency during some times and it may last for a whole day. Realm : Ahn'Qiraj Country : Egypt ISP : TE data trace route: C:\Users\Mido>tracert 185.60.112.157 Tracing route to 185.60.112.157 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.1.1 2 31 ms 32 ms 31 ms 10.45.5.87 3 31 ms 31 ms 31 ms 10.37.33.177 4 31 ms 31 ms 31 ms 10.37.41.238 5 36 ms 34 ms 35 ms 10.37.43.25 6 37 ms 39 ms 39 ms 10.37.87.158 7 34 ms 35 ms 35 ms 10.36.19.165 8 211 ms * * 8-1-6.bear1.Paris10.Level3.net [213.242.120.233] 9 207 ms 206 ms 206 ms ae-2-3209.edge3.Frankfurt1.Level3.net [4.69.163. 102] 10 206 ms 206 ms 207 ms level3-gw.neterra.net [62.67.36.74] 11 207 ms 208 ms * ae1-br01-eqfr5.blizzardonline.net [137.221.80.33 ] 12 * * * Request timed out. 13 209 ms 210 ms 210 ms 185.60.112.157 Trace complete.Icehowl4 1d
1d Missing graphical effects & Other I've noticed some weird things in WoW which I'm unsure if they're present for other people too. In Ulduar, I noticed that some graphical effects are not present for me when I use the Salvaged Demolisher. If I fire it, there is no fire trail, no ball flying through the air, the only thing I'll see is an explosion when it reaches its target. I also have seen quite a few NPC's, enemy units so far, that are named "Unknown". And in Suramar there is a barrel present with a cogwheel option when you hover over it, but right clicking it does nothing and it's named "Pre Suramar 7.0 Complete Barrel". Now I don't have a screenshot/video for the Ulduar issue I just explained, but I do have a screenshot for the barrel and NPC named Unknown. https://imgur.com/a/3p9Zz I have tried fixing my WoW, updated GPU drivers to try fix the graphical issue I don't have any AddOns that change any graphical elements so I'm not sure what's the cause.Endruella0 1d
1d Graphic Glitch https://media.discordapp.net/attachments/374630463265964055/381927847633223682/unknown.png?width=1142&height=645 So, this is happening. My graphic card is a Radeon RX 460. Any ideas?Concorde1 1d
1d Priest casting bug? Ever since the new casting animations I have a small problem. When I go to cast a spell, after he goes through his animation his hands stay in the air for 5 seconds. It not just tied to one spell, it’s all of them. It’s not add ons or managers as I reformatted my whole pc and just installed wow. Opening a ticket was painful and a complete waste of time. They seem to think it was just associated with add ons. It only happens on my priest not on my alts. Anyone have a similar experience or know of a fix, please. Thanks you!Cushion3 1d
6h cd install problems hi guys i am a new bee to wow and was playing the trail version , bought it and played for a while untill i wanted to try out the demon hunter . so i bought the wow legion cd and tryed installing , it downloads some files . but iam still not able to play with the demon hunter so iam wondering if the cd did install or is there an errorKrytous6 6h
1d Can't play WoW while downloading I'm downloading WoW on my new PC right now, and the game is supposed to be "playable" but for some reason whenever I log into my profile and load a character the loading screen is stuck at the beggining. If I open the task manager the game is "Not Responding" (that's the only way to close the game) I don't mind waiting for the whole game to download, but what if the problem still persists after the download is done ?Sidiax17 1d
1d Wow FPS on GTX 1080 Ti So i bought an Aorus Gigabyte GeForce GTX 1080 Ti. My CPU is Intel i7 6700K. I run 16GB of RAM DDR4 Kingston Hyper-X. With Rig like this I thought WoW would run on decent FPS. The graphics are absolutely mind blowing but the FPS is 30 in Broken Shore. I raised a ticket and we did disable some services and processes and did UI reset and repaired the game but the FPS is the same. Goes to 150 in some places but generally flying through Broken Shore is so heavy that i am doing 30 FPS. I know it's beautiful and it must be very hard on the graphics, especially flying in Suramar but .... come on... do i need 2x 1080 Ti in SLi to run wow on ultra? All other games run perfect. My rig performs quite good on the benchmarks, on 8k resolution it even did 21st score in the world on one of the benchmark software. I tried doing some graphic settings on my own, 4k res, Ultra settings some anti-aliasing = bad. Tried the recommended Nvidia GeForce Experience "Optimize" settings which puts the game on 1080p, 200% render and Ultra and it's still the same Is WoW supposed to do this when with 1080 Ti? Any other people that can share their experience with high end rig on these settings? Is Wow Just too heavy?Blight13 1d
1d Consistent low fps in 20-man raids Basically, I'm getting really solid FPS in 12-14 man raids, dungeons and open world. In bigger raid groups however my fps is around 10-16 the whole fight. Which is rather low compared to the 50-80 with very rare drops to 30 that I get in every other aspect of the game. My rig: i7-4790k @4.0 16gb ddr3 nVidia gtx 970 (4gb) Gigabyte B85M-D3H What I've done so far: -playing on the lowest possible settings -disableing all addons -disableing combat log -disableing sounds -switching to dx9 -switching from primary to monitor 2 (which I play on) -setting renderscale to 100% -repair the game -clean reinstall of the game -Ccleaner -Malware checks -Harddisk check -Updated driver (GPU) -nVidia 3d-settings -disableing "Optimize network for speed" -Unparked CPU threads -OCed CPU -disabled hyperthreading -Defrag -Razer Cortex "Gamebooster" software -cleaned my rig -checked if everything is running and plugged in I'm sure I even forgot something. I've been trying to solve this problem for about a month now and I'm really grasping at straws here. I reverted most of the changes I did that didn't help like nVidia 3d-settings. But I'm about at the end of my abilities, and I feel like I've done everything that's possible for a noob like me. On a side note. Renderscale 50% actually gave me a consistent 60fps, but as far as I can tell my hardware is intact. Here's my dxdiag: https://pastebin.com/tFQ5zZDc Any help would be greatly appreciated, thanks.Rastadragon1 1d
2d Addons not saving settings/ unable too change settings I've come to notice that my addons are not saving their settings. By saving I mean that with some addons I can't even change settings. The drop down menus from the addon "Grid" for instance don't work. If I check a box and open the addon again the setting will be reversed. I have another addon called "Visual heal" which has a configure mode that's activated by checking a box in the addon interface but checking said box does nothing. I've searched for similar issues and I tried giving ownership of the World of Warcraft folder to my windows user, that also didn't work. I activated inheritance and gave ownership to my windows user recursively to all folders and files inside the WoW folder. I even deleted the WTF folder, the addons still didn't "save" their settings and changing settings didn't work. The "read only" box for my WoW folder is checked but as far as I know, windows 10 works that way. You have to instead grant ownership of the folder to you in order to be able to write to it. (I've tried changing that but the option reverts automatically), that's when I tried granting ownership of the folder instead. I've tried the scan/repair feature on the battle net app, no problems were found with my WoW installation. I made sure that WoW is always "running as administrator" too. I came back from a 10 month break so I don't even know when things stopped working.Thosegurlz2 2d
2d Battle.net won't update WoW Hey all. Can't update this patch on wow. My client will update all other games but wow. Have uninstalled, closed processes in task manager, tried to download the browser client for wow, nothing. Keep getting an error code. Any advice?Bedan12 2d