Can't open my "Zone Map"

Technical Support
I have the problem that I can not open my zone map, i have this problem just with Rip character.
This is my situation:

.Key Bindings is ok (Shift+M for "toggle zone map")

.i have more addon (no map addon always) but for try i have leave all my addon and i have not solved the problem

.have try to reset my Key Bindings but nothing

.i have contact Blizz GM but can't help me

now how can I fix it?

thank you very much,

With the game closed down please locate your World of Warcraft installation folder and delete the directories called WTF, Cache and Interface.

Restart the game and check to see if you have the same problem open the map.

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