High latency problem

Technical Support
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As always to investigate this we'll need specific information:

Details of issue : (i.e. what happens when the error occurs)
When does the issue occur? : (i.e. during the day, evening, etc.)
City and country :
ISP :
Connection type : (i.e. wired, wireless)
Trace Route (created whilst experiencing issue) :
Pathping (created whilst experiencing issue) :
MTR Report (created whilst experiencing issue) :
BattleNet.log :
MSInfo - This will need to be hosted on a site such as Pastebin and a link provided:


Please provide the information above and we can look into this. I would also ask that you post in English only on these forums.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh
deatils: high world latency, low home latency during playing the game no matter what i do (everywhere, world, raids, dgs, dalaran etc?
when: weekends, nights between 20.00-24.00 and 2 of 1 weekdays mornigns mostly
city: istanbul, country: turkey
ISP: uydunet
connection type wired, 50mbit/5mbit

route
En ‡ok 30 atlamann stnde 185.60.112.157'e giden yolu izlemek

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * ˜stek zaman aŸmna u§rad.
3 * * * ˜stek zaman aŸmna u§rad.
4 * * * ˜stek zaman aŸmna u§rad.
5 35 ms 11 ms 9 ms host-195-33-217-221.reverse.superonline.net [195.33.217.221]
6 12 ms 17 ms 10 ms 10.36.105.153
7 21 ms 11 ms 11 ms 10.38.219.221
8 * * * ˜stek zaman aŸmna u§rad.
9 * * * ˜stek zaman aŸmna u§rad.
10 * * * ˜stek zaman aŸmna u§rad.
11 11 ms 10 ms 11 ms 10.38.211.214
12 * * * ˜stek zaman aŸmna u§rad.
13 * * * ˜stek zaman aŸmna u§rad.
14 83 ms 81 ms 79 ms ix-ae-10-0.tcore1.IT5-Istanbul.as6453.net [5.23.0.37]
15 88 ms 87 ms 87 ms if-ae-8-2.tcore1.FNM-Frankfurt.as6453.net [195.219.156.21]
16 95 ms 94 ms 91 ms if-ae-12-2.tcore2.FNM-Frankfurt.as6453.net [195.219.87.1]
17 87 ms 89 ms 91 ms if-ae-9-2.tcore1.PVU-Paris.as6453.net [195.219.87.10]
18 172 ms 175 ms 179 ms 80.231.153.66
19 108 ms 109 ms 107 ms ae-1-3102.ear2.Paris1.Level3.net [4.69.140.30]
20 * 141 ms 144 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
21 142 ms 138 ms 150 ms 37.244.9.33
22 * * * ˜stek zaman aŸmna u§rad.
23 176 ms 183 ms 183 ms 185.60.112.157

˜zleme tamamland.

pathping

En ‡ok 30 atlamann stnde 185.60.112.157 yolu izleniyor

0 ErratioPC [192.168.0.14]
1 192.168.0.1
2 * * *
25 saniye i‡inde istatistikler hesaplanyor...
Buras i‡in Kaynak Bu D§m/Ba§lant
S‡rama RTT Kayp/Giden = Kayp/Giden = Adres
0 ErratioPC [192.168.0.14]
0/ 100 =% 0 |
1 0ms 0/ 100 =% 0 0/ 100 =% 0 192.168.0.1

˜zleme tamamland.

mtr

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.6 0.4 1.7 0.4
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.9 0.9 0.7 1.2 0.1
4. 37.244.10.32 0.0% 10 0.9 1.0 0.8 2.4 0.5
5. 62.115.46.197 0.0% 10 1.0 1.1 0.8 2.3 0.4
6. 62.115.141.62 0.0% 10 0.9 1.0 0.9 1.3 0.2
7. 213.155.136.100 0.0% 10 8.1 11.3 8.0 36.0 8.8
8. 62.115.136.43 0.0% 10 41.6 14.0 8.0 41.6 10.1
9. 62.115.37.218 0.0% 10 104.2 105.0 92.2 108.5 5.0
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 157.0 156.4 147.2 161.1 4.2
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 157.8 155.4 149.9 159.2 3.4
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 151.1 155.9 151.1 160.8 6.9
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 12:48:55 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.7 0.5 1.4 0.3
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.7 0.6 0.8 0.1
4. 37.244.9.34 0.0% 10 0.7 0.7 0.6 0.8 0.1
5. 80.239.192.9 0.0% 10 10.0 1.6 0.7 10.0 2.9
6. 213.155.135.200 0.0% 10 0.7 4.9 0.6 19.9 6.7
7. ldn-bb2-link.telia.net 0.0% 10 8.4 24.6 8.4 92.2 28.7
8. 62.115.124.201 0.0% 10 8.6 9.8 8.5 14.6 2.0
9. 62.115.37.218 20.0% 10 71.3 69.2 63.0 74.3 4.3
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 30.0% 10 969.4 1059. 969.4 1099. 51.5
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 140.5 139.8 134.2 143.6 3.3
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 139.3 139.6 139.3 139.9 0.4
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 12:48:55 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.4 0.3 0.8 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.8 0.9 0.8 1.0 0.1
4. 37.244.10.32 0.0% 10 0.9 0.9 0.8 1.3 0.1
5. 62.115.46.197 0.0% 10 0.9 1.0 0.8 1.0 0.1
6. 62.115.141.62 0.0% 10 0.9 0.9 0.9 1.0 0.0
7. 213.155.136.100 0.0% 10 11.7 14.4 8.0 40.1 9.7
8. 62.115.136.43 0.0% 10 21.4 11.0 8.1 21.4 4.3
9. 62.115.37.218 0.0% 10 109.7 105.3 95.8 109.7 3.9
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 156.8 155.7 149.2 159.9 3.4
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 157.1 153.8 148.5 159.3 3.2
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 152.8 155.0 152.8 157.2 3.1
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 12:48:55 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.6 0.5 0.8 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.8 0.7 0.9 0.0
4. 37.244.9.34 0.0% 10 1.7 0.8 0.6 1.7 0.3
5. 80.239.192.9 0.0% 10 0.8 0.7 0.7 0.8 0.0
6. 213.155.135.200 0.0% 10 3.4 17.3 0.6 67.0 27.4
7. ldn-bb2-link.telia.net 0.0% 10 8.5 20.3 8.4 56.2 18.5
8. 62.115.124.201 0.0% 10 8.5 8.8 8.5 11.1 0.8
9. 62.115.37.218 30.0% 10 73.2 69.8 62.1 73.5 4.0
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 20.0% 10 925.7 1045. 925.7 1093. 50.1
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 10.0% 10 137.9 139.9 132.2 151.3 5.6
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 142.1 145.9 142.1 149.6 5.3
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 12:48:55 UTC
--------------------
27/05/2017 13:35Posted by Tiogaradh
As always to investigate this we'll need specific information:

Details of issue : (i.e. what happens when the error occurs)
When does the issue occur? : (i.e. during the day, evening, etc.)
City and country :
ISP :
Connection type : (i.e. wired, wireless)
https://battle.net/support/article/7648?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution" class="bml-link-url2">Trace Route</a> (created whilst experiencing issue) :
[url="https://battle.net/support/article/718?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution"]Pathping[/url] (created whilst experiencing issue) :
[url="http://eu-looking-glass.battle.net/"]MTR Report[/url] (created whilst experiencing issue) :
[url="https://eu.battle.net/support/en/article/6662"]BattleNet.log[/url] :
[url="https://battle.net/support/article/200581?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution"]MSInfo[/url] - This will need to be hosted on a site such as Pastebin and a link provided:


Please provide the information above and we can look into this. I would also ask that you post in English only on these forums.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
<a href="https://www.surveymonkey.com/s/Tiogaradh


i posted many things you asked hope you find a solution.

MSInfo: https://pastebin.com/hDVj6JDb

battlenetlog : https://pastebin.com/tA8pbjpL

everything you asked for here.
High latency and disconnecting from the game. This ping problem does not occur in any other games only happening in WOW. This was happening like 2 or 3 months agon people opened the same forum topic. Its fixed suddenly but i dunno blizzard did something about it or anything else. There is no problem with our ISP. Everything's working fine for us except the WOW. This problem is about the connection to Blizzard servers.
It does occur at weekends and weekdays after 7-12pm.
Istanbul-Turkey
ISP: Uydunet-Kablonet-Turksat
Connection: Wired 50mbit-4mbit (upload)

TRACEROUTE:
traceroute to 46.197.99.64 (46.197.99.64), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.688 ms 0.738 ms 0.804 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.839 ms 1.032 ms 1.101 ms
4 37.244.9.34 (37.244.9.34) 0.706 ms 0.762 ms 0.819 ms
5 80.239.192.9 (80.239.192.9) 0.703 ms 0.726 ms 0.729 ms
6 62.115.140.202 (62.115.140.202) 0.603 ms 0.611 ms 0.594 ms
7 62.115.114.228 (62.115.114.228) 11.317 ms ldn-bb2-link.telia.net (80.91.246.176) 8.532 ms 8.487 ms
8 62.115.124.201 (62.115.124.201) 8.585 ms 62.115.119.145 (62.115.119.145) 13.155 ms 62.115.141.197 (62.115.141.197) 13.165 ms
9 62.115.37.218 (62.115.37.218) 72.874 ms 73.315 ms 71.379 ms
10 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.30) 148.006 ms 143.609 ms 145.078 ms
11 * * *
12 * 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 138.552 ms 145.376 ms
13 * * *
14 * * *
15 * * *

27/05/2017 13:05:22 UTC
--------------------

TRACEROUTE:
traceroute to 46.197.99.64 (46.197.99.64), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.444 ms 1.677 ms 1.833 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.749 ms 0.789 ms 0.840 ms
4 37.244.9.34 (37.244.9.34) 0.731 ms 0.917 ms 0.970 ms
5 80.239.192.9 (80.239.192.9) 0.703 ms 0.724 ms 0.748 ms
6 62.115.140.202 (62.115.140.202) 7.603 ms 6.896 ms 6.900 ms
7 ldn-bb2-link.telia.net (80.91.246.176) 43.595 ms 62.115.114.228 (62.115.114.228) 8.385 ms ldn-bb2-link.telia.net (80.91.246.176) 43.597 ms
8 62.115.141.197 (62.115.141.197) 8.439 ms 8.546 ms 62.115.124.201 (62.115.124.201) 8.543 ms
9 62.115.37.218 (62.115.37.218) 69.800 ms * *
10 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.30) 143.686 ms 142.972 ms 148.120 ms
11 * * *
12 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 142.618 ms 140.244 ms 137.713 ms
13 212.156.38.22.static.turktelekom.com.tr (212.156.38.22) 136.448 ms 143.361 ms *
14 * * *
15 * * *

27/05/2017 13:05:25 UTC
--------------------

PING:
PING 46.197.99.64 (46.197.99.64) 56(84) bytes of data.

--- 46.197.99.64 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 5003ms

27/05/2017 13:05:24 UTC
--------------------

PING:
PING 46.197.99.64 (46.197.99.64) 56(84) bytes of data.

--- 46.197.99.64 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

27/05/2017 13:05:25 UTC
--------------------

TRACEROUTE:
traceroute to 46.197.99.64 (46.197.99.64), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.342 ms 0.412 ms 0.490 ms
2 * * *
3 37.244.10.100 (37.244.10.100) 0.713 ms 0.795 ms 0.841 ms
4 37.244.10.32 (37.244.10.32) 0.893 ms 0.966 ms 1.001 ms
5 62.115.46.197 (62.115.46.197) 0.853 ms 1.071 ms 1.159 ms
6 62.115.141.10 (62.115.141.10) 0.665 ms 0.901 ms 0.893 ms
7 213.155.136.92 (213.155.136.92) 6.362 ms 6.373 ms 6.377 ms
8 62.115.119.145 (62.115.119.145) 6.466 ms 6.477 ms 62.115.141.197 (62.115.141.197) 6.403 ms
9 62.115.37.218 (62.115.37.218) 110.319 ms 110.655 ms 110.946 ms
10 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.143) 1023.128 ms 1023.304 ms 1022.911 ms
11 * * *
12 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 156.241 ms 156.999 ms 156.604 ms
13 * * *
14 * * *
15 * * *

27/05/2017 13:05:27 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.4 0.8 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.8 0.7 0.8 0.0
4. 37.244.9.34 0.0% 10 0.7 0.7 0.6 0.8 0.1
5. 80.239.192.9 0.0% 10 0.7 0.7 0.7 0.9 0.1
6. 62.115.140.202 0.0% 10 0.7 27.9 0.6 97.2 38.6
7. 62.115.114.228 0.0% 10 8.4 40.9 8.4 122.9 41.3
8. 62.115.124.201 0.0% 10 10.3 10.2 8.6 13.2 1.8
9. 62.115.37.218 10.0% 10 71.1 71.5 67.4 74.4 2.2
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 20.0% 10 150.1 147.1 140.3 150.1 3.1
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 141.4 142.6 135.4 146.4 3.1
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 143.6 143.5 143.4 143.6 0.2
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:05:22 UTC
--------------------

TRACEROUTE:
traceroute to 46.197.99.64 (46.197.99.64), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.329 ms 0.365 ms 0.445 ms
2 * * *
3 37.244.10.100 (37.244.10.100) 0.686 ms 0.743 ms 0.793 ms
4 37.244.10.32 (37.244.10.32) 0.943 ms 1.068 ms 1.208 ms
5 62.115.46.197 (62.115.46.197) 1.101 ms 1.148 ms 1.219 ms
6 62.115.141.10 (62.115.141.10) 0.688 ms 0.900 ms 0.918 ms
7 213.155.136.92 (213.155.136.92) 6.364 ms 6.378 ms 6.386 ms
8 62.115.134.139 (62.115.134.139) 6.429 ms 62.115.124.201 (62.115.124.201) 6.431 ms 6.433 ms
9 62.115.37.218 (62.115.37.218) 106.449 ms 106.785 ms 107.154 ms
10 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.143) 1214.455 ms 1214.679 ms 1214.429 ms
11 * * *
12 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 153.098 ms 156.911 ms 156.590 ms
13 * * *
14 * * *
15 * * *

27/05/2017 13:05:31 UTC
--------------------

PING:
PING 46.197.99.64 (46.197.99.64) 56(84) bytes of data.

--- 46.197.99.64 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

27/05/2017 13:05:30 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.5 0.3 1.1 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.9 0.9 0.7 1.0 0.1
4. 37.244.10.32 0.0% 10 0.8 0.9 0.7 1.2 0.1
5. 62.115.46.197 0.0% 10 0.9 1.1 0.8 2.2 0.4
6. 62.115.141.10 0.0% 10 0.8 0.8 0.7 1.1 0.1
7. 213.155.136.92 0.0% 10 52.8 26.7 6.4 84.3 28.3
8. 62.115.124.201 0.0% 10 6.6 7.1 6.5 11.9 1.7
9. 62.115.37.218 0.0% 10 103.1 102.8 95.4 107.4 3.8
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 10.0% 10 1043. 1110. 1043. 1216. 50.6
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 156.5 152.2 138.0 157.0 5.8
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 157.5 157.2 156.9 157.5 0.4
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:05:25 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.6 0.4 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.9 0.8 0.7 0.9 0.0
4. 37.244.9.34 0.0% 10 0.7 0.7 0.7 0.9 0.1
5. 80.239.192.9 0.0% 10 0.7 1.7 0.7 6.6 1.8
6. 62.115.140.202 0.0% 10 99.5 25.5 0.6 99.5 34.7
7. ldn-bb2-link.telia.net 0.0% 10 20.6 10.6 8.4 20.6 4.6
8. 62.115.134.139 0.0% 10 8.5 11.0 8.5 16.6 3.4
9. 62.115.37.218 20.0% 10 65.6 70.8 65.2 74.4 3.6
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 30.0% 10 147.2 143.4 134.1 149.9 5.9
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 10.0% 10 143.6 140.2 133.8 143.6 3.4
13. 212.156.38.22.static.turktelekom.com.tr 90.0% 10 140.3 140.3 140.3 140.3 0.0
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:05:25 UTC
--------------------

PING:
PING 46.197.99.64 (46.197.99.64) 56(84) bytes of data.

--- 46.197.99.64 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

27/05/2017 13:05:33 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.9 0.9 0.8 1.1 0.1
4. 37.244.10.32 0.0% 10 0.8 0.9 0.8 1.1 0.1
5. 62.115.46.197 0.0% 10 1.0 1.1 0.9 2.1 0.4
6. 62.115.141.10 0.0% 10 0.7 0.8 0.6 1.1 0.2
7. 213.155.136.92 0.0% 10 6.4 33.1 6.4 104.9 35.0
8. 62.115.141.197 0.0% 10 9.2 7.6 6.5 10.6 1.5
9. 62.115.37.218 0.0% 10 106.5 105.0 99.4 107.0 2.6
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 10.0% 10 1079. 1106. 972.6 1260. 99.3
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 149.4 153.2 148.5 157.1 3.2
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 156.8 156.9 156.8 157.0 0.1
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:05:30 UTC
Leihya, you've posted the wrong thing. They need traceroute/pathpings as described in the support artiles for them and not the Looking Glass reverse traceroute ones, they only want the MTR from Looking Glass (plus you're showing your external IP in the reverse traceroutes of Looking Glass). The part that is just the "ping" bit is completely useless and also shows your IP, you should remove that too.
Istanbul-Turkey
ISP: Uydunet-Kablonet-Turksat
Connection: Wired 50mbit-4mbit (upload)

TRACEROUTE:
traceroute to 24.133.34.11 (24.133.34.11), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.569 ms 0.641 ms 0.797 ms
2 * * *
3 37.244.9.100 (37.244.9.100) 2.276 ms 2.496 ms 2.564 ms
4 37.244.9.32 (37.244.9.32) 0.612 ms 0.644 ms 0.709 ms
5 80.239.192.9 (80.239.192.9) 0.712 ms 0.718 ms 0.738 ms
6 62.115.122.10 (62.115.122.10) 0.588 ms 0.623 ms 0.623 ms
7 ldn-bb2-link.telia.net (80.91.247.241) 8.361 ms 8.371 ms ldn-bb2-link.telia.net (80.91.246.176) 73.009 ms
8 62.115.141.197 (62.115.141.197) 10.079 ms 62.115.134.139 (62.115.134.139) 8.611 ms 8.620 ms
9 62.115.37.218 (62.115.37.218) 70.253 ms 72.881 ms 70.635 ms
10 212.156.103.121.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.121) 960.920 ms 960.330 ms 959.866 ms
11 * * *
12 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 145.620 ms 145.267 ms 147.845 ms
13 * * *
14 * * *
15 * * *

27/05/2017 13:19:38 UTC
--------------------

PING:
PING 24.133.34.11 (24.133.34.11) 56(84) bytes of data.

--- 24.133.34.11 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 5000ms

27/05/2017 13:19:38 UTC
--------------------

TRACEROUTE:
traceroute to 24.133.34.11 (24.133.34.11), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.767 ms 0.800 ms 0.854 ms
2 * * *
3 37.244.9.100 (37.244.9.100) 0.560 ms 0.604 ms 0.644 ms
4 37.244.9.32 (37.244.9.32) 0.765 ms 0.787 ms 0.922 ms
5 80.239.192.9 (80.239.192.9) 0.689 ms 0.724 ms 0.746 ms
6 62.115.122.10 (62.115.122.10) 58.430 ms 57.874 ms 57.878 ms
7 ldn-bb2-link.telia.net (80.91.246.176) 47.630 ms ldn-bb2-link.telia.net (80.91.247.241) 8.367 ms 62.115.114.230 (62.115.114.230) 8.397 ms
8 62.115.141.197 (62.115.141.197) 14.782 ms 62.115.119.145 (62.115.119.145) 18.495 ms 62.115.134.139 (62.115.134.139) 14.805 ms
9 62.115.37.218 (62.115.37.218) 74.187 ms 68.858 ms 74.567 ms
10 212.156.103.121.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr (212.156.103.121) 1006.601 ms 999.652 ms *
11 * * *
12 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 143.335 ms 147.578 ms 147.897 ms
13 * * *
14 * * *
15 * * *

27/05/2017 13:19:40 UTC
--------------------

PING:
PING 24.133.34.11 (24.133.34.11) 56(84) bytes of data.

--- 24.133.34.11 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4999ms

27/05/2017 13:19:41 UTC
--------------------

TRACEROUTE:
traceroute to 24.133.34.11 (24.133.34.11), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.387 ms 0.461 ms 0.537 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.826 ms 0.847 ms 0.949 ms
4 37.244.10.34 (37.244.10.34) 0.816 ms 0.892 ms 0.916 ms
5 62.115.46.197 (62.115.46.197) 0.947 ms 1.168 ms 1.223 ms
6 213.155.137.206 (213.155.137.206) 0.935 ms 1.334 ms 1.359 ms
7 ldn-bb3-link.telia.net (80.91.245.217) 8.049 ms 8.055 ms 8.061 ms
8 62.115.124.203 (62.115.124.203) 8.092 ms 8.099 ms 8.097 ms
9 62.115.37.218 (62.115.37.218) 98.294 ms 98.968 ms 99.289 ms
10 * * *
11 * * *
12 * * *
13 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 145.208 ms 144.754 ms 144.604 ms
14 * * *
15 * * *

27/05/2017 13:19:43 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.7 0.5 1.2 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.8 0.7 0.4 0.8 0.1
4. 37.244.9.32 0.0% 10 0.7 0.7 0.6 0.8 0.1
5. 80.239.192.9 0.0% 10 0.7 0.7 0.7 0.8 0.0
6. 62.115.122.10 0.0% 10 0.6 14.6 0.6 76.2 24.5
7. ldn-bb2-link.telia.net 0.0% 10 95.0 27.3 8.4 95.0 31.8
8. 62.115.134.139 0.0% 10 18.5 11.3 8.5 18.7 4.2
9. 62.115.37.218 10.0% 10 66.2 72.7 66.2 75.9 3.0
10. 212.156.103.121.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 30.0% 10 1059. 1051. 970.3 1159. 68.6
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 153.3 142.5 133.3 153.3 5.7
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 143.2 139.0 134.9 143.2 5.8
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:19:38 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.4 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.7 0.8 0.6 2.0 0.4
4. 37.244.9.32 0.0% 10 0.7 0.8 0.6 1.9 0.4
5. 80.239.192.9 0.0% 10 0.7 0.7 0.7 0.8 0.0
6. 62.115.122.10 0.0% 10 0.6 9.3 0.6 70.8 21.9
7. 62.115.114.228 0.0% 10 8.5 15.0 8.4 73.4 20.5
8. 62.115.124.201 0.0% 10 11.7 12.5 8.5 16.8 3.0
9. 62.115.37.218 40.0% 10 69.6 69.6 56.4 74.9 6.9
10. 212.156.103.121.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 10.0% 10 1046. 1022. 900.1 1172. 78.9
11. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 10.0% 10 144.4 144.7 142.1 146.0 1.2
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 150.5 145.1 139.7 150.5 7.6
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:19:38 UTC
--------------------

PING:
PING 24.133.34.11 (24.133.34.11) 56(84) bytes of data.

--- 24.133.34.11 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

27/05/2017 13:19:44 UTC
--------------------

TRACEROUTE:
traceroute to 24.133.34.11 (24.133.34.11), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.371 ms 0.447 ms 0.717 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.923 ms 0.983 ms 1.010 ms
4 37.244.10.34 (37.244.10.34) 2.249 ms 2.314 ms 4.034 ms
5 62.115.46.197 (62.115.46.197) 0.923 ms 0.999 ms 1.059 ms
6 213.155.137.206 (213.155.137.206) 0.883 ms 0.886 ms 0.904 ms
7 ldn-bb3-link.telia.net (80.91.245.217) 16.130 ms 16.148 ms 16.153 ms
8 62.115.124.203 (62.115.124.203) 11.135 ms 11.140 ms 11.158 ms
9 62.115.37.218 (62.115.37.218) 105.229 ms 105.508 ms 105.322 ms
10 * * *
11 195.175.167.122.16-bursa-t3-4.16-yesilyayla-t4-1.statik.turktelekom.com.tr (195.175.167.122) 148.919 ms 148.486 ms 148.736 ms
12 * * *
13 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr (195.175.171.146) 148.236 ms 144.208 ms 145.019 ms
14 * * *
15 * * *

27/05/2017 13:19:47 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 1.5 3.9 0.3 32.6 10.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 0.9 1.0 0.9 1.0 0.0
4. 37.244.10.34 0.0% 10 0.9 0.9 0.8 0.9 0.0
5. 62.115.46.197 0.0% 10 1.0 0.9 0.8 1.1 0.1
6. 213.155.137.206 0.0% 10 1.1 1.0 0.9 1.3 0.1
7. ldn-bb3-link.telia.net 0.0% 10 8.0 8.8 8.0 13.7 1.8
8. 62.115.124.203 0.0% 10 8.2 8.5 8.0 11.1 1.0
9. 62.115.37.218 0.0% 10 107.9 104.7 98.2 108.2 3.3
10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11. 195.175.167.122.16-bursa-t3-4.16-yesilyayla-t4-1.statik.turktelekom.com.tr 50.0% 10 151.6 146.8 140.1 151.8 5.5
12. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 150.3 148.1 138.7 151.7 5.1
14. 212.156.38.22.static.turktelekom.com.tr 90.0% 10 153.0 153.0 153.0 153.0 0.0
15. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:19:41 UTC
--------------------

PING:
PING 24.133.34.11 (24.133.34.11) 56(84) bytes of data.

--- 24.133.34.11 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

27/05/2017 13:19:49 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.9 0.4 0.3 0.9 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 0.8 0.9 0.8 1.0 0.1
4. 37.244.10.34 0.0% 10 0.9 0.9 0.8 1.2 0.1
5. 62.115.46.197 0.0% 10 1.0 1.0 0.9 1.3 0.1
6. 213.155.137.206 0.0% 10 1.0 1.0 0.9 1.2 0.1
7. ldn-bb3-link.telia.net 0.0% 10 14.6 8.7 8.0 14.6 2.1
8. 62.115.124.203 0.0% 10 12.7 9.8 8.0 13.1 2.2
9. 62.115.37.218 0.0% 10 106.7 106.9 101.8 108.6 2.0
10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11. 195.175.167.122.16-bursa-t3-4.16-yesilyayla-t4-1.statik.turktelekom.com.tr 50.0% 10 151.9 149.1 143.1 151.9 3.7
12. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 154.7 146.9 138.8 154.7 5.7
14. 212.156.38.22.static.turktelekom.com.tr 90.0% 10 147.7 147.7 147.7 147.7 0.0
15. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

27/05/2017 13:19:46 UTC
--------------------
DxDiag : https://pastebin.com/P4A2dTrT
System : https://pastebin.com/8rdZti89
Bnet Log : https://pastebin.com/sZX2b6pw
27/05/2017 14:16Posted by Nyshae
Leihya, you've posted the wrong thing. They need traceroute/pathpings as described in the support artiles for them and not the Looking Glass reverse traceroute ones, they only want the MTR from Looking Glass (plus you're showing your external IP in the reverse traceroutes of Looking Glass). The part that is just the "ping" bit is completely useless and also shows your IP, you should remove that too.


tbh leiha have the same issue with me. i posted everything detailed as the admin asked. and i think we are far beyond leaking ip information beacuse this issue really frustrating
27/05/2017 14:56Posted by Erratus
tbh leiha have the same issue with me. i posted everything detailed as the admin asked. and i think we are far beyond leaking ip information beacuse this issue really frustrating

I think you misunderstood me. You posted the right thing, but Leihya posted traceroutes from Looking Glass which are reverse traceroutes from Blizzard to you and it's not what Blizzard need to look into this. Just trying to make sure people post the correct information.
27/05/2017 15:21Posted by Nyshae
27/05/2017 14:56Posted by Erratus
tbh leiha have the same issue with me. i posted everything detailed as the admin asked. and i think we are far beyond leaking ip information beacuse this issue really frustrating

I think you misunderstood me. You posted the right thing, but Leihya posted traceroutes from Looking Glass which are reverse traceroutes from Blizzard to you and it's not what Blizzard need to look into this. Just trying to make sure people post the correct information.
mate we have same problems okey ? we dont play this game because latency all have same problem all have same ISP Me Leitha and Erratus I play Dota 2 And Other Game Have 35 Ms On Game But World of Warcraft Have 5000 World Ms we pay a price this game . I Come to work eat something and make a raid but 5000 world latency is epic stay in dalaran few hours dont do anything wo fix this problem My ISP say it me all connecting is fine i make a speed test result is 9 ms but World of warcraft have 5000 Latency what is that
Roztork, I did not say you don't have the same problem, I said Leihya, and now that I look at your post, also you, posted something that isn't what the blue asked for, that is all I'm saying.. :/
okay stop conflicting here and wait authorized person to write. you can also write if you have similar issues aswell.

also i telephoned isp and changed my isp it didnt work aswell.

i did everything form official troubleshooting page of blizzard
Somebody help this problem ?
I have the same issue as people above. Disconnecting a lot while playing and high world latency (not home). My computer is fine and so is my router. Getting really tired of this problem tbh. Just got back to WoW but its !@#$ing unplayable when its like this. I can't finish a single world quest before i get disconnected cuz of massive lag.

Hoping for a fix really soon otherwise i won't renew my subscription.
27/05/2017 22:24Posted by Lickzy
I have the same issue as people above. Disconnecting a lot while playing and high world latency (not home). My computer is fine and so is my router. Getting really tired of this problem tbh. Just got back to WoW but its !@#$ing unplayable when its like this. I can't finish a single world quest before i get disconnected cuz of massive lag.

Hoping for a fix really soon otherwise i won't renew my subscription.
I followed all the steps posted by Blizzard, but no positive results.
noone solved. i opened ticket and they said it is from the isp not us. so blizzard get this away.
27/05/2017 23:45Posted by Erratus
noone solved. i opened ticket and they said it is from the isp not us. so blizzard get this away.


They did say 3 months ago the same thing. But the person who is looking for the ticket is dont know anything about this connection issues. He or she is doing just the steps what the site says and if it doesnt fix your problem he will say ''the problem is ISP''.
Nyshae is right, the traceroutes from the looking glass site are reversed and this is not what we need, the steps I posted have links with info on how to get the information required.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh
27/05/2017 14:16Posted by Nyshae
Leihya, you've posted the wrong thing. They need traceroute/pathpings as described in the support artiles for them and not the Looking Glass reverse traceroute ones, they only want the MTR from Looking Glass (plus you're showing your external IP in the reverse traceroutes of Looking Glass). The part that is just the "ping" bit is completely useless and also shows your IP, you should remove that too.


Everything is correct here now. You were right I posted the wrong ones.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 12 ms Ozan [0.0.0.0]
3 * * * Request timed out.
4 * * * Request timed out.
5 8 ms 7 ms 7 ms 212.156.38.21.static.turktelekom.com.tr [212.156.38.21]
6 11 ms 8 ms 16 ms 195.175.171.147.34-acibadem-xrs-t2-1.34-acibadem-t3-5.statik.turktelekom.com.tr [195.175.171.147]
7 8 ms 8 ms 7 ms 195.175.173.192.34-ebgp-acibadem1-k.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr [195.175.173.192]
8 50 ms 58 ms 53 ms 212.156.140.49.305-vie-col-3.34-ebgp-acibadem1-k.statik.turktelekom.com.tr [212.156.140.49]
9 62 ms 61 ms 61 ms 83.231.187.25
10 85 ms 91 ms 98 ms ae-3.r01.vienat01.at.bb.gin.ntt.net [129.250.2.37]
11 63 ms 63 ms 70 ms ae-1.r20.frnkge04.de.bb.gin.ntt.net [129.250.2.77]
12 77 ms 84 ms 77 ms ae-9.r25.amstnl02.nl.bb.gin.ntt.net [129.250.3.77]
13 77 ms 77 ms 78 ms ae-1.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.147]
14 84 ms 84 ms 85 ms xe-0-3-0-21.r03.amstnl02.nl.ce.gin.ntt.net [81.20.69.82]
15 72 ms 85 ms 82 ms 37.244.10.33
16 83 ms 84 ms 84 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 6 ms 12 ms 8 ms Ozan [0.0.0.0]
3 * * * Request timed out.
4 * * * Request timed out.
5 14 ms 14 ms 9 ms 212.156.38.21.static.turktelekom.com.tr [212.156.38.21]
6 8 ms 7 ms 7 ms 81.212.217.124.static.turktelekom.com.tr [81.212.217.124]
7 7 ms 8 ms 8 ms 195.175.174.114.34-ebgp-acibadem1-k.34-acibadem-xrs-t2-2.statik.turktelekom.com.tr [195.175.174.114]
8 60 ms 64 ms 52 ms 212.156.140.49.305-vie-col-3.34-ebgp-acibadem1-k.statik.turktelekom.com.tr [212.156.140.49]
9 61 ms 61 ms 61 ms 83.231.187.25
10 81 ms 79 ms 80 ms ae-3.r01.vienat01.at.bb.gin.ntt.net [129.250.2.37]
11 62 ms 63 ms 63 ms ae-1.r20.frnkge04.de.bb.gin.ntt.net [129.250.2.77]
12 81 ms 79 ms 86 ms ae-9.r25.amstnl02.nl.bb.gin.ntt.net [129.250.3.77]
13 77 ms 77 ms 78 ms ae-1.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.147]
14 84 ms 83 ms 83 ms xe-0-3-0-21.r03.amstnl02.nl.ce.gin.ntt.net [81.20.69.82]
15 78 ms 77 ms 85 ms 37.244.10.33
16 79 ms 79 ms 79 ms 37.244.10.101
17 87 ms 87 ms 85 ms 185.60.114.149
18 73 ms 73 ms 73 ms 185.60.112.158

Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 7 ms Ozan [0.0.0.0]
3 * * * Request timed out.
4 * * * Request timed out.
5 8 ms 8 ms 7 ms 212.156.38.21.static.turktelekom.com.tr [212.156.38.21]
6 13 ms 9 ms 7 ms 195.175.171.147.34-acibadem-xrs-t2-1.34-acibadem-t3-5.statik.turktelekom.com.tr [195.175.171.147]
7 8 ms 7 ms 7 ms 195.175.174.110.34-ebgp-acibadem1-k.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr [195.175.174.110]
8 50 ms 50 ms 50 ms 212.156.140.49.305-vie-col-3.34-ebgp-acibadem1-k.statik.turktelekom.com.tr [212.156.140.49]
9 62 ms 61 ms 62 ms 83.231.187.25
10 82 ms 88 ms 90 ms ae-3.r01.vienat01.at.bb.gin.ntt.net [129.250.2.37]
11 74 ms 65 ms 74 ms ae-1.r20.frnkge04.de.bb.gin.ntt.net [129.250.2.77]
12 82 ms 81 ms 82 ms ae-9.r25.amstnl02.nl.bb.gin.ntt.net [129.250.3.77]
13 80 ms 81 ms 81 ms ae-1.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.147]
14 89 ms 86 ms 88 ms xe-0-3-0-21.r03.amstnl02.nl.ce.gin.ntt.net [81.20.69.82]
15 92 ms 91 ms 86 ms 37.244.10.33
16 95 ms 95 ms 95 ms 24.105.31.37
17 106 ms 97 ms 101 ms 185.60.114.159

Trace complete.

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.8 1.0 0.6 4.0 1.0
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.8 0.7 1.0 0.1
4. 37.244.9.34 0.0% 10 0.7 1.0 0.6 2.3 0.5
5. 80.239.192.9 0.0% 10 0.8 0.8 0.7 0.8 0.0
6. 62.115.140.202 0.0% 10 0.6 9.3 0.6 49.6 18.5
7. 62.115.114.228 0.0% 10 8.4 25.5 8.4 106.2 32.0
8. 62.115.124.201 0.0% 10 8.5 11.3 8.5 26.2 5.7
9. 62.115.37.218 0.0% 10 8.9 9.2 8.9 9.6 0.2
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 84.2 84.2 84.0 84.5 0.2
11. 81.212.28.19.static.turktelekom.com.tr 0.0% 10 78.5 78.5 78.4 78.7 0.1
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 78.5 78.7 78.5 79.5 0.3
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 78.8 78.9 78.8 78.9 0.1
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

28/05/2017 06:55:45 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.8 1.0 0.6 4.0 1.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.8 0.7 1.1 0.1
4. 37.244.9.34 0.0% 10 0.7 0.8 0.6 1.4 0.2
5. 80.239.192.9 0.0% 10 0.7 0.8 0.7 0.8 0.0
6. 62.115.140.202 0.0% 10 0.6 9.3 0.6 49.5 18.5
7. ldn-bb2-link.telia.net 0.0% 10 8.4 20.8 8.4 106.2 30.8
8. 62.115.124.201 0.0% 10 8.5 9.5 8.5 16.7 2.5
9. 62.115.37.218 0.0% 10 9.2 9.3 9.0 9.9 0.3
10. 212.156.103.30.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 84.0 84.2 84.0 84.3 0.1
11. 81.212.28.19.static.turktelekom.com.tr 0.0% 10 78.7 78.5 78.4 78.7 0.1
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 78.7 79.1 78.3 81.4 0.9
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 79.1 79.0 78.9 79.1 0.1
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

28/05/2017 06:55:45 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.8 0.4 3.7 1.0
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.9 0.9 0.8 1.0 0.1
4. 37.244.10.32 0.0% 10 1.0 1.1 0.8 3.1 0.7
5. 62.115.46.197 0.0% 10 1.0 1.0 0.9 1.3 0.1
6. 62.115.141.10 0.0% 10 0.7 0.8 0.7 1.0 0.1
7. 213.155.136.92 0.0% 10 6.4 10.2 6.4 29.8 8.4
8. 62.115.141.197 0.0% 10 6.5 7.8 6.5 13.0 2.2
9. 62.115.37.218 0.0% 10 6.8 6.9 6.8 7.1 0.1
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 73.4 73.6 73.4 73.9 0.2
11. 81.212.28.19.static.turktelekom.com.tr 0.0% 10 57.2 57.2 57.1 57.4 0.1
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 57.4 57.4 56.9 59.2 0.7
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 57.2 57.2 57.2 57.2 0.0
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

28/05/2017 06:55:46 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.100 0.0% 10 0.9 1.0 0.9 1.3 0.1
4. 37.244.10.32 0.0% 10 0.8 0.9 0.8 1.0 0.1
5. 62.115.46.197 0.0% 10 1.1 1.0 0.9 1.1 0.1
6. 62.115.141.10 0.0% 10 0.7 0.7 0.7 0.9 0.1
7. 213.155.136.92 0.0% 10 6.4 24.7 6.4 145.0 44.5
8. 62.115.134.139 0.0% 10 6.4 7.9 6.4 12.5 2.3
9. 62.115.37.218 0.0% 10 6.8 7.2 6.8 8.1 0.4
10. 212.156.103.143.35-izmir-xrs-t2-2.303-lon-col-1.statik.turktelekom.com.tr 0.0% 10 73.5 73.6 73.5 74.4 0.3
11. 81.212.28.19.static.turktelekom.com.tr 0.0% 10 57.1 57.1 57.1 57.3 0.1
12. 195.175.171.146.34-acibadem-t3-5.34-acibadem-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 56.9 57.2 56.9 57.5 0.2
13. 212.156.38.22.static.turktelekom.com.tr 80.0% 10 57.3 57.5 57.3 57.7 0.3
14. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

28/05/2017 06:55:45 UTC

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Ozan [192.168.0.10]
1 192.168.0.1
2 Ozan [0.0.0.0]
3 * * *
Computing statistics for 50 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ozan [192.168.0.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
100/ 100 =100% |
2 --- 100/ 100 =100% 0/ 100 = 0% Ozan [0.0.0.0]

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

0 Ozan [192.168.0.10]
1 192.168.0.1
2 Ozan [0.0.0.0]
3 * * *
Computing statistics for 50 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ozan [192.168.0.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
100/ 100 =100% |
2 --- 100/ 100 =100% 0/ 100 = 0% Ozan [0.0.0.0]

Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

0 Ozan [192.168.0.10]
1 192.168.0.1
2 Ozan [0.0.0.0]
3 * * *
Computing statistics for 50 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ozan [192.168.0.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
100/ 100 =100% |
2 --- 100/ 100 =100% 0/ 100 = 0% Ozan [0.0.0.0]

Trace complete.
28/05/2017 07:57Posted by Tiogaradh
Nyshae is right, the traceroutes from the looking glass site are reversed and this is not what we need, the steps I posted have links with info on how to get the information required.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh


so help us please? my winmtr report also attached to ticket file i am sure you can see that too.
28/05/2017 07:57Posted by Tiogaradh
Nyshae is right, the traceroutes from the looking glass site are reversed and this is not what we need, the steps I posted have links with info on how to get the information required.

_____________________________________________________
Na na na na na na na na na na na na na na na na Survey!
https://www.surveymonkey.com/s/Tiogaradh


today having same lag spikes latency goes up to 900-1k cant play normal dungeon even for 2 days. also i believe blizzards website is slow too.

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