High world ms on the exact time of the day

Technical Support
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I too contacted and talked to CEO of Turk Telekom and gave them the information i got from Blizzard support. I hope it gets fixed soon as possible
21/11/2017 14:48Posted by Bubblehips
I and my friends have been experiencing the exact problem for like 2 weeks. Today i tweeted to Turk Telekom CEO, Paul Doany, about the issue we have. He replied to me directly and I explained the situation. Also technical rep. contacted me via phone and he said they'll look into it.

This problem can be fixed only by coordination of Blizzard and Turk Telekom, which I already mentioned the same thing to the CEO and the technical rep. Fingers crossed and I hope this nightmare will be over before Antorus.


Yeah i tweeted him too he said he will personally take care of it but still not fixed.
Give them time. Hopefully it will be fixed soon. But more people we can get to ask him about this faster it might go. So if you have friends that have this issue please tell them to contact CEO of Turk Telekom. Hopefully it will be fixed. We just have to be patient about this.I know i cant be but we did what we can and we can only wait now.
Hello, is this issue occurring only on TTNet internet provider or other providers' users having the same issue too?
im from turkey and using uydunet isp. i have also same problem. cannot playable if its not fix.
winmtr result:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 420 | 420 | 0 | 19 | 450 | 0 |

| No response from host - 100 | 85 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 85 | 0 | 0 | 0 | 0 | 0 |

|212.156.129.161.static.turktelekom.com.tr - 7 | 329 | 306 | 9 | 23 | 216 | 14 |

|isparta-t3-1-antalya-t2-2.turktelekom.com.tr - 0 | 420 | 420 | 8 | 28 | 475 | 12 |

| uls-3-1-kzn-4-1.turktelekom.com.tr - 0 | 420 | 420 | 9 | 34 | 474 | 24 |

|212.156.140.120.305-vie-col-2.00-ebgp-gayrettepe1-k.statik.turktelekom.com.tr - 1 | 416 | 415 | 35 | 57 | 488 | 43 |

| 83.231.187.21 - 1 | 416 | 415 | 36 | 58 | 495 | 42 |

| ae-1.r20.frnkge04.de.bb.gin.ntt.net - 1 | 416 | 415 | 45 | 64 | 368 | 49 |

| ae-9.r02.frnkge04.de.bb.gin.ntt.net - 1 | 417 | 416 | 46 | 60 | 294 | 49 |

| 213.198.81.130 - 1 | 416 | 415 | 48 | 71 | 497 | 55 |

| ae1-br01-eqfr5.blizzardonline.net - 1 | 416 | 415 | 58 | 80 | 546 | 63 |

| No response from host - 100 | 85 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.157 - 1 | 416 | 415 | 58 | 79 | 406 | 62 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

TRACEROUTE:
traceroute to 178.233.121.85 (178.233.121.85), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.499 ms 0.577 ms 0.955 ms
2 * * *
3 137.221.66.32 (137.221.66.32) 0.773 ms 0.837 ms 0.905 ms
4 137.221.77.70 (137.221.77.70) 0.699 ms 0.716 ms 0.740 ms
5 137.221.77.34 (137.221.77.34) 0.633 ms 0.646 ms 0.650 ms
6 82.112.96.161 (82.112.96.161) 0.587 ms 0.573 ms 0.595 ms
7 ae-10.r24.amstnl02.nl.bb.gin.ntt.net (129.250.2.196) 15.210 ms 15.251 ms 15.332 ms
8 ae-13.r02.mlanit01.it.bb.gin.ntt.net (129.250.3.179) 33.371 ms 33.409 ms 33.434 ms
9 81.25.202.218 (81.25.202.218) 30.806 ms 31.184 ms 31.510 ms
10 212.156.141.75.00-gayrettepe-xrs-t2-1.306-mil-col-1.statik.turktelekom.com.tr (212.156.141.75) 63.441 ms 63.690 ms 63.427 ms
11 81.212.203.103.static.turktelekom.com.tr (81.212.203.103) 64.476 ms 64.623 ms 64.813 ms
12 81.212.203.233.00-atakoy-t3-3.00-atakoy-xrs-t2-1.statik.turktelekom.com.tr (81.212.203.233) 64.473 ms 64.486 ms 64.497 ms
13 * * *
14 * * *
15 * * *

21/11/2017 17:56:27 UTC
--------------------

TRACEROUTE:
traceroute to 178.233.121.85 (178.233.121.85), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.507 ms 0.599 ms 0.713 ms
2 * * *
3 137.221.66.32 (137.221.66.32) 0.732 ms 0.764 ms 0.837 ms
4 137.221.77.70 (137.221.77.70) 0.645 ms 0.668 ms 0.754 ms
5 137.221.77.34 (137.221.77.34) 0.396 ms 0.612 ms 0.627 ms
6 82.112.96.161 (82.112.96.161) 0.809 ms 0.421 ms 0.454 ms
7 ae-10.r24.amstnl02.nl.bb.gin.ntt.net (129.250.2.196) 15.209 ms 15.248 ms 15.333 ms
8 ae-13.r02.mlanit01.it.bb.gin.ntt.net (129.250.3.179) 33.409 ms 33.451 ms 33.470 ms
9 81.25.202.218 (81.25.202.218) 31.613 ms 36.247 ms 37.272 ms
10 212.156.141.75.00-gayrettepe-xrs-t2-1.306-mil-col-1.statik.turktelekom.com.tr (212.156.141.75) 63.423 ms 63.646 ms 63.846 ms
11 81.212.203.103.static.turktelekom.com.tr (81.212.203.103) 64.493 ms 64.576 ms 64.844 ms
12 81.212.203.233.00-atakoy-t3-3.00-atakoy-xrs-t2-1.statik.turktelekom.com.tr (81.212.203.233) 64.451 ms 64.735 ms 64.449 ms
13 * * *
14 * * *
15 * * *

21/11/2017 17:56:28 UTC
--------------------

TRACEROUTE:
traceroute to 178.233.121.85 (178.233.121.85), 15 hops max, 60 byte packets
1 gateway (Blizzard) 0.384 ms 0.413 ms 0.475 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.835 ms 0.862 ms 0.889 ms
4 37.244.10.34 (37.244.10.34) 0.855 ms 1.020 ms 1.045 ms
5 62.115.46.197 (62.115.46.197) 1.094 ms 1.132 ms 1.261 ms
6 adm-bb3-link.telia.net (80.91.253.162) 0.867 ms 0.880 ms 0.877 ms
7 62.115.112.13 (62.115.112.13) 34.532 ms 34.548 ms 34.545 ms
8 prag-bb1-link.telia.net (62.115.133.144) 16.403 ms 62.115.139.210 (62.115.139.210) 16.392 ms prag-bb1-link.telia.net (62.115.139.212) 16.416 ms
9 62.115.133.113 (62.115.133.113) 23.906 ms win-b2-link.telia.net (62.115.118.5) 21.832 ms 62.115.133.113 (62.115.133.113) 23.912 ms
10 turktelekom-ic-304204-win-b4.c.telia.net (62.115.38.50) 22.925 ms 22.874 ms 23.348 ms
11 212.156.140.137.38-kayseri-t2-1.305-vie-col-3.statik.turktelekom.com.tr (212.156.140.137) 65.893 ms 64.702 ms 65.036 ms
12 * * *
13 * * *
14 * * *
15 kzn-4-1-uls-3-1.turktelekom.com.tr (212.156.252.238) 65.123 ms 65.080 ms 65.105 ms

21/11/2017 17:56:30 UTC
--------------------

PING:
PING 178.233.121.85 (178.233.121.85) 56(84) bytes of data.

--- 178.233.121.85 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

21/11/2017 17:56:27 UTC
--------------------

PING:
PING 178.233.121.85 (178.233.121.85) 56(84) bytes of data.

--- 178.233.121.85 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3005ms

21/11/2017 17:56:28 UTC
--------------------

TRACEROUTE:
traceroute to 178.233.121.85 (178.233.121.85), 15 hops max, 60 byte packets
1 gateway (Blizzard) 0.358 ms 0.386 ms 0.465 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 0.855 ms 0.886 ms 0.928 ms
4 37.244.10.34 (37.244.10.34) 0.734 ms 0.897 ms 0.944 ms
5 62.115.46.197 (62.115.46.197) 1.123 ms 1.153 ms 1.189 ms
6 adm-bb3-link.telia.net (80.91.253.162) 0.838 ms 0.941 ms 0.917 ms
7 62.115.112.13 (62.115.112.13) 9.789 ms 9.812 ms 9.810 ms
8 prag-bb1-link.telia.net (62.115.136.59) 16.406 ms 213.155.136.131 (213.155.136.131) 16.391 ms prag-bb1-link.telia.net (62.115.139.214) 16.422 ms
9 62.115.133.109 (62.115.133.109) 22.167 ms win-b2-link.telia.net (62.115.133.113) 21.969 ms 62.115.117.255 (62.115.117.255) 21.940 ms
10 turktelekom-ic-304204-win-b4.c.telia.net (62.115.38.50) 23.460 ms 23.487 ms 22.995 ms
11 212.156.140.137.38-kayseri-t2-1.305-vie-col-3.statik.turktelekom.com.tr (212.156.140.137) 64.849 ms 64.984 ms 64.978 ms
12 * * *
13 * * *
14 * * *
15 kzn-4-1-uls-3-1.turktelekom.com.tr (212.156.252.238) 65.094 ms 65.273 ms 65.143 ms

21/11/2017 17:56:33 UTC
--------------------

PING:
PING 178.233.121.85 (178.233.121.85) 56(84) bytes of data.

--- 178.233.121.85 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

21/11/2017 17:56:32 UTC
--------------------

PING:
PING 178.233.121.85 (178.233.121.85) 56(84) bytes of data.

--- 178.233.121.85 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

21/11/2017 17:56:35 UTC
--------------------

MTR:
Start: Tue Nov 21 17:56:27 2017
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 0.0% 10 0.5 0.9 0.4 4.2 1.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.32 0.0% 10 0.8 0.8 0.8 0.8 0.0
4.|-- 137.221.77.70 0.0% 10 0.9 0.8 0.6 0.9 0.0
5.|-- 137.221.77.34 0.0% 10 0.5 0.5 0.4 0.5 0.0
6.|-- 82.112.96.161 0.0% 10 0.6 0.6 0.6 0.7 0.0
7.|-- ae-10.r24.amstnl02.nl.bb.gin.ntt.net 0.0% 10 15.1 16.4 15.1 25.0 3.0
8.|-- ae-13.r02.mlanit01.it.bb.gin.ntt.net 0.0% 10 33.0 33.2 33.0 33.4 0.0
9.|-- 81.25.202.218 0.0% 10 29.7 29.9 29.6 31.5 0.3
10.|-- 212.156.141.75.00-gayrettepe-xrs-t2-1.306-mil-col-1.statik.turktelekom.com.tr 0.0% 10 63.6 63.5 63.4 63.6 0.0
11.|-- 81.212.203.103.static.turktelekom.com.tr 40.0% 10 64.6 64.6 64.6 64.8 0.0
12.|-- 81.212.203.233.00-atakoy-t3-3.00-atakoy-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 64.5 64.5 64.4 64.7 0.0
13.|-- 212.156.129.162.static.turktelekom.com.tr 90.0% 10 64.6 64.6 64.6 64.6 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/11/2017 17:56:27 UTC
--------------------

MTR:
Start: Tue Nov 21 17:56:28 2017
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 0.0% 10 0.7 0.5 0.4 0.7 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.32 0.0% 10 0.7 0.8 0.6 1.1 0.0
4.|-- 137.221.77.70 0.0% 10 0.7 0.8 0.7 0.9 0.0
5.|-- 137.221.77.34 0.0% 10 0.6 0.5 0.4 0.8 0.0
6.|-- 82.112.96.161 0.0% 10 0.6 0.7 0.6 0.8 0.0
7.|-- ae-10.r24.amstnl02.nl.bb.gin.ntt.net 0.0% 10 15.1 15.2 15.1 15.2 0.0
8.|-- ae-13.r02.mlanit01.it.bb.gin.ntt.net 0.0% 10 33.2 33.1 33.1 33.3 0.0
9.|-- 81.25.202.218 0.0% 10 29.7 29.7 29.6 30.3 0.0
10.|-- 212.156.141.75.00-gayrettepe-xrs-t2-1.306-mil-col-1.statik.turktelekom.com.tr 0.0% 10 63.5 63.5 63.4 63.7 0.0
11.|-- 81.212.203.103.static.turktelekom.com.tr 40.0% 10 64.6 64.6 64.6 64.7 0.0
12.|-- 81.212.203.233.00-atakoy-t3-3.00-atakoy-xrs-t2-1.statik.turktelekom.com.tr 0.0% 10 64.5 64.9 64.5 68.1 1.1
13.|-- 212.156.129.162.static.turktelekom.com.tr 90.0% 10 64.1 64.1 64.1 64.1 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/11/2017 17:56:27 UTC
--------------------

MTR:
Start: Tue Nov 21 17:56:30 2017
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- gateway 0.0% 10 0.4 0.5 0.3 0.9 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 37.244.10.102 0.0% 10 0.9 0.9 0.9 1.0 0.0
4.|-- 37.244.10.34 0.0% 10 0.8 1.0 0.8 1.3 0.0
5.|-- 62.115.46.197 0.0% 10 1.1 1.2 1.1 1.4 0.0
6.|-- adm-bb3-link.telia.net 0.0% 10 1.3 1.1 1.0 1.3 0.0
7.|-- 62.115.112.13 0.0% 10 10.1 21.1 9.8 56.7 16.3
8.|-- prag-bb1-link.telia.net 0.0% 10 30.3 17.9 16.4 30.3 4.3
9.|-- 62.115.133.117 0.0% 10 22.1 22.1 21.9 23.1 0.0
10.|-- turktelekom-ic-304204-win-b4.c.telia.net 0.0% 10 23.1 23.3 22.9 24.3 0.3
11.|-- 212.156.140.137.38-kayseri-t2-1.305-vie-col-3.statik.turktelekom.com.tr 0.0% 10 64.9 64.9 64.7 65.1 0.0
12.|-- mhmtpsa-4-1-kcvzr-4-1.turktelekom.com.tr 90.0% 10 14404 14404 14404 14404 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- 212.156.252.238.00-atakoy-xrs-t2-2.00-gayrettepe-xrs-t2-2.statik.turktelekom.com 0.0% 10 65.1 65.2 65.1 65.3 0.0
16.|-- 81.212.217.35.static.turktelekom.com.tr 0.0% 10 66.0 66.1 66.0 66.6 0.0
17.|-- 212.156.129.162.static.turktelekom.com.tr 90.0% 10 65.2 65.2 65.2 65.2 0.0
18.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/11/2017 17:56:30 UTC
--------------------

MTR:
Start: Tue Nov 21 17:56:33 2017
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- gateway 0.0% 10 0.4 0.9 0.3 4.7 1.2
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 37.244.10.102 0.0% 10 1.0 0.9 0.8 1.1 0.0
4.|-- 37.244.10.34 0.0% 10 1.8 2.0 1.1 4.6 0.8
5.|-- 62.115.46.197 0.0% 10 1.1 1.1 1.0 1.3 0.0
6.|-- adm-bb3-link.telia.net 0.0% 10 1.1 1.0 0.9 1.1 0.0
7.|-- 62.115.112.13 0.0% 10 9.8 13.8 9.8 29.8 7.8
8.|-- prag-bb1-link.telia.net 0.0% 10 16.5 16.5 16.5 16.5 0.0
9.|-- 62.115.133.111 0.0% 10 22.0 22.2 21.9 23.1 0.0
10.|-- turktelekom-ic-304204-win-b4.c.telia.net 0.0% 10 23.0 23.2 22.9 23.8 0.0
11.|-- 212.156.140.137.38-kayseri-t2-1.305-vie-col-3.statik.turktelekom.com.tr 20.0% 10 64.8 65.0 64.8 66.4 0.4
12.|-- mhmtpsa-4-1-kcvzr-4-1.turktelekom.com.tr 90.0% 10 14706 14706 14706 14706 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- 212.156.252.238.00-atakoy-xrs-t2-2.00-gayrettepe-xrs-t2-2.statik.turktelekom.com 0.0% 10 125.1 71.2 65.1 125.1 18.9
16.|-- 81.212.217.35.static.turktelekom.com.tr 0.0% 10 66.0 66.1 65.9 66.3 0.0
17.|-- 212.156.129.162.static.turktelekom.com.tr 90.0% 10 65.5 65.5 65.5 65.5 0.0
18.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/11/2017 17:56:33 UTC
--------------------
Hopefully this will be fixed before new raid opens up. This issue with Turkey reappears every couple of years since BC..
@turnusol you mean once every few months at this rate anyway i found a fix until they fix it i just use pingzapper and i got 60 ms now without it i got 2500 + :)
Man, we pay this game. I do not want to engage with any 3rd parties to play this game. This should not also be the approach Blizzard take. Can we please hear from any blue poster that they are currently working on network connections coming from Turkey? Obviously, they should just change something on their servers and it will be fine.
Problem isnt at Blizzards end it seems. We just have to contact our ISP's i would advise tweeting CEO of Turk telekom more attention we bring to this faster it can get solved.
I too contacted ttnet ISP and now waiting for problem resolved.
heheh hem blizarda para veriyoruz hem telekoma veriyoruz ortada magdur oluyoruz. ne saçma sapan bi dünya bu ya

heheh we both pay blizzard and telekom and we are the victim. what an absurd world this is.
the problem is not just TTNet. Same in uydunet.
problem is Turkey i guess. or the ports coming from turkey?
I just log into game and i have 600 ms (world) and 1.8k ms (home).
21/11/2017 19:18Posted by Seja
the problem is not just TTNet. Same in uydunet.


I was an Uydunet tech 3 years ago and i can easily say that Uydunet is the worst internet service provider in Turkey.
Yeah its worse around these times. What support told me is that our ISP is directing your ports to USA for some reason. I talked to ISP again they updated my connection but i still have it.
i sent message to ttnet ceo through twiter and they responded back on phone saying everything looks fine with my internet. i said problem is about turkey not about my internet. they ll look it up. but i m not sure if they ll be able to fix it
Everything is fine outside of WoW. We hope this wont last long. Since 2007 we never experienced latency issues as Turkey. As a Company we expect you to do contact with Turkish Telecom and fix the issue. Antorus is next, we don't wanna pull the parkingbrake.
Hello everybody,

So we are looking into latency issues, but in order to build up a picture of what is actually happening we do need some further details:

Details of issue :
Date/time you first experienced the issue :
City and country :
ISP :
Trace Route (created whilst experiencing issue) : battle.net/support/article/performing-a-traceroute
Pathping (created whilst experiencing issue) : battle.net/support/article/running-a-pathping-test
MTR Report (created whilst experiencing issue) : http://eu-looking-glass.battle.net/

With this we can get into seeing where any issues are and can make that the starting point.

Kind regards

_______________________________________
What's your opinion?

https://www.surveymonkey.com/r/Kiemmaki
First of all i have same issues. But i don't have any ping/ms/latency issues in other games such as CSgo, Pubg, Lol, Dota2. Only huge MS in WoW.

My ISP is also TTnet, a.k.a Turk telecom.

Of course they have no idea what to do and they say "We can't see any problem" since the TTnet customer service has no engineers, we are only contacting with some people who can use some core programs of TTnet. (They are doing some user id-pass resets or some sort of things like that. So a problem like that, customer service cannot do anything about it, they literally have no idea.)

So as mentioned above, problem could solve with coordination Blizzard and Turk telecom, i hope Blizzard can make it happen, since TTnet has the worst customer service i ever met, they won't act like a responsible company.

And yeah try to tweet to Ceo of Turk telecom on twitter, maybe it works.

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