"World server is down"

Technical Support
Since yesterday im getting this error on both of my max level chars in Boralus Harbor
all of my other characters work fine

ive tried switching my ethernet cable internet connection for a hotspot wifi and that seems to fix the problem but with a terrible ping

what can i do?
ive disabled all my addons, ran scan and repair, flushed dns.. trying Looking-Glass Diagnostics atm.
15/11/2018 12:59Posted by Corruption
ive disabled all my addons, ran scan and repair, flushed dns.. trying Looking-Glass Diagnostics atm.

TRACEROUTE:
traceroute to 178.17.9.200 (178.17.9.200), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.798 ms 0.786 ms 0.787 ms
2 37.244.24.2 (37.244.24.2) 2.166 ms 2.188 ms 2.194 ms
3 Blizzard Blizzard 2.197 ms 2.203 ms 2.219 ms
4 137.221.66.42 (137.221.66.42) 2.223 ms 2.226 ms 2.229 ms
5 137.221.78.66 (137.221.78.66) 44.747 ms 44.758 ms 44.776 ms
6 137.221.65.28 (137.221.65.28) 6.694 ms 6.615 ms 6.614 ms
7 137.221.80.32 (137.221.80.32) 6.336 ms 6.208 ms 6.190 ms
8 ispalliance.peering.cz (91.213.211.22) 13.181 ms 14.755 ms 14.912 ms
9 * * *
10 u185-52-172-130.ispalliance.cz (185.52.172.130) 12.959 ms 12.982 ms 12.976 ms
11 31.170.176.94 (31.170.176.94) 12.862 ms 12.854 ms 12.838 ms
12 * * *
13 cust-178.17.9.200.uvt.cz (178.17.9.200) 13.414 ms 13.244 ms 13.159 ms

15/11/2018 13:00:05 UTC
--------------------

TRACEROUTE:
traceroute to 178.17.9.200 (178.17.9.200), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.315 ms 0.289 ms 0.272 ms
2 37.244.24.2 (37.244.24.2) 0.585 ms 0.635 ms 0.745 ms
3 Blizzard Blizzard 1.045 ms 1.114 ms 2.450 ms
4 137.221.66.42 (137.221.66.42) 0.683 ms 0.683 ms 0.775 ms
5 137.221.78.66 (137.221.78.66) 71.085 ms 71.130 ms 71.140 ms
6 137.221.65.28 (137.221.65.28) 6.234 ms 6.345 ms 6.323 ms
7 137.221.80.32 (137.221.80.32) 6.182 ms 6.374 ms 6.392 ms
8 ispalliance.peering.cz (91.213.211.22) 13.334 ms 13.456 ms 18.038 ms
9 * * *
10 u185-52-172-130.ispalliance.cz (185.52.172.130) 13.674 ms 13.642 ms 13.291 ms
11 31.170.176.94 (31.170.176.94) 13.181 ms 13.151 ms 15.095 ms
12 * * *
13 cust-178.17.9.200.uvt.cz (178.17.9.200) 13.473 ms 13.525 ms 13.532 ms

15/11/2018 13:00:05 UTC
--------------------

PING:
PING 178.17.9.200 (178.17.9.200) 56(84) bytes of data.
64 bytes from 178.17.9.200: icmp_seq=1 ttl=52 time=13.3 ms
64 bytes from 178.17.9.200: icmp_seq=2 ttl=52 time=13.3 ms
64 bytes from 178.17.9.200: icmp_seq=3 ttl=52 time=13.9 ms
64 bytes from 178.17.9.200: icmp_seq=4 ttl=52 time=13.4 ms

--- 178.17.9.200 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 13.300/13.521/13.909/0.260 ms

15/11/2018 13:00:05 UTC
--------------------

TRACEROUTE:
traceroute to 178.17.9.200 (178.17.9.200), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.322 ms 0.313 ms 0.300 ms
2 37.244.25.130 (37.244.25.130) 1.067 ms 1.067 ms 1.068 ms
3 Blizzard Blizzard 1.407 ms 1.408 ms 1.426 ms
4 137.221.66.34 (137.221.66.34) 1.004 ms 1.058 ms 1.336 ms
5 137.221.77.66 (137.221.77.66) 9.422 ms 9.434 ms 9.434 ms
6 137.221.65.27 (137.221.65.27) 9.370 ms 9.322 ms 9.297 ms
7 137.221.80.32 (137.221.80.32) 9.079 ms 9.103 ms 9.134 ms
8 ispalliance.peering.cz (91.213.211.22) 15.898 ms 15.919 ms 16.108 ms
9 * * *
10 u185-52-172-130.ispalliance.cz (185.52.172.130) 15.960 ms 15.892 ms 15.918 ms
11 31.170.176.94 (31.170.176.94) 15.932 ms 15.897 ms 15.806 ms
12 * * *
13 cust-178.17.9.200.uvt.cz (178.17.9.200) 16.447 ms 16.813 ms 16.795 ms

15/11/2018 13:00:08 UTC
--------------------

PING:
PING 178.17.9.200 (178.17.9.200) 56(84) bytes of data.
64 bytes from 178.17.9.200: icmp_seq=1 ttl=52 time=13.3 ms
64 bytes from 178.17.9.200: icmp_seq=2 ttl=52 time=13.2 ms
64 bytes from 178.17.9.200: icmp_seq=3 ttl=52 time=13.2 ms
64 bytes from 178.17.9.200: icmp_seq=4 ttl=52 time=13.1 ms

--- 178.17.9.200 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 13.152/13.234/13.341/0.134 ms

15/11/2018 13:00:08 UTC
--------------------

PING:
PING 178.17.9.200 (178.17.9.200) 56(84) bytes of data.
64 bytes from 178.17.9.200: icmp_seq=1 ttl=52 time=16.3 ms
64 bytes from 178.17.9.200: icmp_seq=2 ttl=52 time=16.2 ms
64 bytes from 178.17.9.200: icmp_seq=3 ttl=52 time=16.3 ms
64 bytes from 178.17.9.200: icmp_seq=4 ttl=52 time=16.2 ms

--- 178.17.9.200 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 16.283/16.303/16.328/0.128 ms

15/11/2018 13:00:08 UTC
--------------------

TRACEROUTE:
traceroute to 178.17.9.200 (178.17.9.200), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.291 ms 0.288 ms 0.289 ms
2 37.244.25.130 (37.244.25.130) 0.637 ms 0.722 ms 0.733 ms
3 Blizzard Blizzard 2.337 ms 2.339 ms 2.341 ms
4 137.221.66.34 (137.221.66.34) 1.186 ms 2.291 ms 2.310 ms
5 137.221.77.66 (137.221.77.66) 9.340 ms 9.365 ms 9.375 ms
6 137.221.65.27 (137.221.65.27) 9.363 ms 9.400 ms 9.402 ms
7 137.221.80.32 (137.221.80.32) 9.649 ms 9.226 ms 9.226 ms
8 ispalliance.peering.cz (91.213.211.22) 15.918 ms 15.964 ms 16.032 ms
9 * * *
10 u185-52-172-130.ispalliance.cz (185.52.172.130) 15.871 ms 16.003 ms 15.988 ms
11 31.170.176.94 (31.170.176.94) 15.898 ms 15.821 ms *
12 * * *
13 cust-178.17.9.200.uvt.cz (178.17.9.200) 17.313 ms 16.653 ms 16.673 ms

15/11/2018 13:00:11 UTC
--------------------

PING:
PING 178.17.9.200 (178.17.9.200) 56(84) bytes of data.
64 bytes from 178.17.9.200: icmp_seq=1 ttl=52 time=22.1 ms
64 bytes from 178.17.9.200: icmp_seq=2 ttl=52 time=16.4 ms
64 bytes from 178.17.9.200: icmp_seq=3 ttl=52 time=16.1 ms
64 bytes from 178.17.9.200: icmp_seq=4 ttl=52 time=16.4 ms

--- 178.17.9.200 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 16.160/17.795/22.121/2.500 ms

15/11/2018 13:00:11 UTC
--------------------

MTR:
Start: Thu Nov 15 13:00:05 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.24.2 0.0% 10 1.0 0.6 0.5 1.0 0.0
3.|-- Blizzard 0.0% 10 1.2 1.3 1.1 1.6 0.0
4.|-- 137.221.66.42 0.0% 10 0.8 1.7 0.8 9.4 2.6
5.|-- 137.221.78.66 0.0% 10 6.4 14.3 6.3 41.5 14.4
6.|-- 137.221.65.28 0.0% 10 6.3 9.0 6.2 26.1 6.3
7.|-- 137.221.80.32 0.0% 10 6.9 6.3 6.1 6.9 0.0
8.|-- ispalliance.peering.cz 0.0% 10 12.9 13.0 12.8 13.2 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- u185-52-172-130.ispalliance.cz 0.0% 10 13.0 13.0 12.9 13.1 0.0
11.|-- 31.170.176.94 0.0% 10 13.0 12.9 12.8 13.1 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- cust-178.17.9.200.uvt.cz 0.0% 10 13.2 13.3 13.1 13.5 0.0

15/11/2018 13:00:05 UTC
--------------------

MTR:
Start: Thu Nov 15 13:00:05 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.24.130 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.4 1.4 1.3 1.6 0.0
4.|-- 137.221.66.40 0.0% 10 0.7 0.9 0.7 1.6 0.0
5.|-- 137.221.78.66 0.0% 10 6.3 13.0 6.1 48.1 14.6
6.|-- 137.221.65.28 0.0% 10 6.4 8.0 6.2 23.0 5.2
7.|-- 137.221.80.32 0.0% 10 6.2 6.3 6.0 6.7 0.0
8.|-- ispalliance.peering.cz 0.0% 10 13.0 12.9 12.8 13.2 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- u185-52-172-130.ispalliance.cz 0.0% 10 13.0 13.0 12.9 13.3 0.0
11.|-- 31.170.176.94 0.0% 10 13.0 12.9 12.8 13.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- cust-178.17.9.200.uvt.cz 0.0% 10 13.3 13.3 13.1 13.5 0.0

15/11/2018 13:00:05 UTC
--------------------

MTR:
Start: Thu Nov 15 13:00:08 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.5 0.6 0.5 1.0 0.0
3.|-- Blizzard 0.0% 10 1.1 1.2 1.1 1.6 0.0
4.|-- 137.221.66.34 0.0% 10 1.1 1.1 1.0 1.3 0.0
5.|-- 137.221.77.66 0.0% 10 9.4 19.4 9.2 74.1 21.6
6.|-- 137.221.65.27 0.0% 10 9.3 12.5 9.3 35.2 8.2
7.|-- 137.221.80.32 0.0% 10 9.0 9.2 9.0 9.9 0.0
8.|-- ispalliance.peering.cz 0.0% 10 16.0 16.7 15.9 21.0 1.4
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- u185-52-172-130.ispalliance.cz 0.0% 10 15.9 16.0 15.9 16.0 0.0
11.|-- 31.170.176.94 70.0% 10 16.0 16.0 16.0 16.1 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- cust-178.17.9.200.uvt.cz 0.0% 10 16.3 16.3 16.3 16.4 0.0

15/11/2018 13:00:08 UTC
--------------------

MTR:
Start: Thu Nov 15 13:00:10 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.5 0.6 0.5 0.8 0.0
3.|-- Blizzard 0.0% 10 1.3 1.3 1.0 1.4 0.0
4.|-- 137.221.66.34 0.0% 10 0.9 1.0 0.9 1.2 0.0
5.|-- 137.221.77.66 0.0% 10 9.4 13.0 9.3 45.5 11.4
6.|-- 137.221.65.27 0.0% 10 9.3 10.7 9.2 22.4 4.1
7.|-- 137.221.80.32 0.0% 10 9.3 9.2 9.1 9.3 0.0
8.|-- ispalliance.peering.cz 0.0% 10 16.0 16.3 15.9 18.3 0.6
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- u185-52-172-130.ispalliance.cz 0.0% 10 16.0 16.0 15.9 16.3 0.0
11.|-- 31.170.176.94 0.0% 10 15.9 16.6 15.9 21.9 1.7
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- cust-178.17.9.200.uvt.cz 0.0% 10 16.3 16.3 16.2 16.7 0.0

15/11/2018 13:00:10 UTC
--------------------
Also i'm unable to connect on my Warlock and Mage (both 120 in boralus) in the WoW Companion app
But my Paladin level 114 works fine just like on my pc
ok, so i have moved my character to Westfall using Customer support, which made me FINALLY able to log in, but whenever i try to go back to Boralus i get " Tranfer aborted : instance not found "

#BetaForAzeroth
Hey Corruption,

This issue is most often caused by either a connection issue or a addon interference. You mentioned disabling your addons, have you tried to clear your UI (addons) fully and retest again afterwards (without installing addons)? Note that disabling addons does not remove them from the game, so they could still be causing trouble for you.
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