Legion 7.3.5 - Common Issues [09.02.]

Customer Support
Patch Notes ★ Known issues (TBA) ★ Common tech issues/fixesHotfixes

Please follow @BlizzardCSEU_EN for current service status.

Welcome to Patch 7.3.5! If you experience issues when logging in after the latest patch, reset your user interface and remove all addons!

Here's what you are contacting us about the most right now:
  • Character: Boosted characters can't queue for Crown Chemical
    NOT A BUG: This is part of an existing restriction. Boosted characters can't enter older content instances for 24 hours since the use of the service.
  • Quest: Disappearing weekly world quests
    KNOWN ISSUE: Players may notice that entering specific zones automatically abandons their weekly quest. Investigation underway.
  • Character: Paid character service stuck or paid twice
    KNOWN ISSUE: A number of recently initiated character services may be stuck on "Awaiting Payment Confirmation" or "Completed, Required Confirmation", locking the affected character. We have investigated and eliminated the cause of this issue so that it should no longer occur, but some services purchased prior to the fix still seem to be stuck in this state. Please contact the gamemaster team if you are among the affected players.
  • Account: SMS Protect/Authenticator, Extra Bag Slots
    INFO: We have noticed a spike of interest in our SMS Protect and Authenticator services due to our offer of 4 extra bag slots for participating players. Please note that it may take up to 30 minutes for the bag slots to unlock after these security features are added to your account, and that it may be necessary to log out and back in once this time has passed.

    More information about these services is available here: [SMS Protect] [Authenticator]

Please report any additional suspected bugs using the "Submit Bug" option in the ingame support portal

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