Legion 7.2.5 - Common Issues [28.06.]

Customer Support
Patch NotesKnown issuesCommon tech issues/fixesHotfixes
Please follow @BlizzardCSEU_EN for current service status.

Welcome to Patch 7.2.5! If you experience issues when logging in after the latest patch, reset your user interface and remove all addons!

Here's what you are contacting us about the most right now:
  • Quest: Pillars of Creation. No credit after clicking the objects
    HOTFIX INCOMING: We're aware of an issue that makes this quest impossible to complete for some players, since they can't click on the objects or they don't provide quest credit after doing so. Our developers are already working on a fix and will implement it as soon as possible. Apologies for the inconvenience
  • Item: No Writhing Essences on the weekly Mythic chest
    CLARIFICATION: Make sure you already started the quest Unsettled Power before opening your Class Hall weekly Mythic chest. If you didn't start the quest beforehand, you won't receive any Writhing Essences from the chest.
  • Quest: No reward from "Elite Strike: Legion Supply Cache"
    NOT A BUG: Some players have reported the 500 reward for this quest to disappear when being near or at the maximum for Legionfall War Supplies. So far, subsequent investigations in the database have shown the supplies to be applied correctly. If you experience this problem, please make sure this is not a display issue caused by outdated addons!
  • Item: Writhing Essence not converted to quest item
    WON'T FIX: When your inventory is full, any Writhing Essence received gets sent to your mailbox instead. However, for technical reasons, it is not possible for the Essence to be automatically converted into the quest item. If you are on the quest but have unconverted Essence remaining in your inventory (such as after picking it up from the mailbox), the gamemaster team may be able to assist.
  • Misc: Transfer complete, but character missing
    UNDER INVESTIGATION: Some of our players have reported a recently transferred character not showing up on the new realm. As we continue to investigate, please follow the steps outlined in this support article, including the workaround detailed at the bottom.

Please report any additional suspected bugs using the "Submit Bug" option in the ingame support portal

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