Legion 7.2 - Common Issues [10.04.]

Customer Support
Patch NotesKnown issues listCommon technical issues/fixesHotfixes
Please follow @BlizzardCSEU_EN for current service status.

Welcome to Patch 7.2! If you experience issues when logging in after the latest patch, reset your user interface and remove all addons!

Here's what you are contacting us about the most right now:
  • Can't receive Armorcrafter's Commendation quest
    UNDER INVESTIGATION: We have received reports that the Battle for Val'sharah does not register Dead Vizier Gra'tork's kill and are currently investigating this issue.
  • Blizzard App may show players as online when they are not
    KNOWN ISSUE: The app may erroneously show your friends as online. Rest assured that this has nothing to do with the characters themselves and is merely a display issue. We are currently working on a way to fix this problem.
  • Loot: Items from weekly mythic loot chest not appearing in inventory
    UNDER INVESTIGATION: Some players have reported opening/consuming their weekly chest but not receiving any items. We are currently in the process of verifying these cases and investigating the source of this issue.
  • Transfer Completed But Character Not Available
    WORKAROUND: If you have received an email stating that your character transfer was completed, but you can't see it on the new realm, create a new level 1 character to refresh the list, this can be deleted afterwards.
  • Paid Character Transfer blocked by Caged Pets
    WORKING AS INTENDED: A character transfer can no longer be initiated as long as the character in question has a caged battle pet. This is a new transfer restriction.

Please report any additional suspected bugs using the "Submit Bug" option in the ingame support portal

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