WoW crashes and BSOD

Technical Support
Get regular WoW crashes (usually around 3/4 a night) and these occasionally lead to a blue screen.

Crash report here - http://pastebin.com/A2THBhP1

I did get an answer in another thread asking to swap to 32 bit client and dx9 graphics. I did this and didn't crash at all, however experienced really nasty fps drops while raiding.

My question is, is changing to 32 bit a fix? Is there another way to resolve my errors, because the fps drops practically make the game unplayable, and I'd rather have a few crashes in between a decent playing experience rather than not enjoying it at all.
Hello,

If the game's just crashing in the 64 bit mode, can you try checking for Windows updates:
http://windowsupdate.microsoft.com/

Then test the game?

If that doesn't help, the next thing I'd look at is possible RAM issues. Can you try running a Torture Test using Prime95:
http://mersenne.org/freesoft/

Leave it running for a few hours, then let us know if you get any errors?

Thanks!
You're not going to like me for this, but I want to crash your computer.

Please set the game to use DirectX 11 and the 64-bit game client.

Then do as explained in this support article;
https://eu.battle.net/support/en/article/6354

Now your computer will display the Blue Screen of Death indefinitely. Record everything said on the screen, or alternatively just take a photo of it. It doesn't matter how you present us with the information listed. A Blue Screen is evidence of a serious issue, so the problem has to be identified and resolved.

I'll admit that I have my suspicions - I would expect that it's a BBCode 116. If you see that displayed on the Blue Screen, then just let me know as that's enough information for me to identify the problem.


Edit: Ninja'd by the best techie in the business.
Also, please check Doomsinger's advice - it may actually be better checking his advice first, because the RAM scan takes a while.
BSOD picture, hope the quality is alright to read:

http://i1129.photobucket.com/albums/m503/Hamerfal/IMG_0347_zpsa4a2fb76.jpg

Will probably do the RAM scan tonight as well, no windows updates needed, usually check these once a week anyways.

Thanks for your help so far!
Thanks for the image. This Blue Screen of Death isn't related to the game, so it does fall outside of the scope of the forum. What this means is that while I'll try to help, I can't guarantee we can resolve it for you.

Please respond with the following information;
  • What anti-virus software is installed.
  • Which Operating System you have.

  • Once I have that information, we can take steps to hopefully prevent it from reoccurring.
    I have a feeling your using CCC 13.1, if you are i would go back too 12.8 driver, correct me if you havent got a AMD card :)
    It's an nVidia card; I can tell from the crash log. ^ ^
    ah well i didnt look at logs lol, al my mates who played wow been getting bsod with amd 13.1 driver lol, so hope u sort out your issue :D
    Thanks for the image. This Blue Screen of Death isn't related to the game, so it does fall outside of the scope of the forum. What this means is that while I'll try to help, I can't guarantee we can resolve it for you.

    Please respond with the following information;
  • What anti-virus software is installed.
  • Which Operating System you have.

  • Once I have that information, we can take steps to hopefully prevent it from reoccurring.


    Appreciate the help so far, and if it can't be solved then I understand!

    Operating system is Windows 7 Home premium (Been toying with upgrading to 8 though)
    Anti-Virus software is Norton Anti-virus.
    Having the same problem, don't have a screenshot though. Hope you'll figure out some way to deal with it.
    Hey Hamerfal!

    I had the same problem, but after I changed the fps to cap at 60 inside wow(both foreground and background), and the fan to 30% from nvidia settings i never had a bluescreen since that.

    Hope it helped you!
    Hey Hamerfal!

    I had the same problem, but after I changed the fps to cap at 60 inside wow(both foreground and background), and the fan to 30% from nvidia settings i never had a bluescreen since that.

    Hope it helped you!


    Won't turning down the fan just reduce my laptop life in the long-run? If it's a fix then great but if there's a better alternative I'd prefer it. Thanks for the help though, appreciated!
    Bump.
    Bump. The OP didn't get an answer and I am having the EXACT same problem. :(
    Please don't bump random threads. Stick to yours, and if you aren't getting anywhere then try submitting a web ticket for technical support with the details of what you have tried and didn't help. The forums are meant as a first point of contact type of thing, and not all issues can be sorted here.

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