Utilizadores NOS com pings constantes pt2

Suporte Técnico
Pathping:

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-EN68074.home [192.168.1.64]
1 NOSDRIVE [192.168.1.1]
2 sbs1bbng001.netcabo.net [212.113.187.174]
3 10.255.51.153
4 10.255.48.74
5 ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
6 if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 80.231.153.66
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-EN68074.home [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% NOSDRIVE [192.168.1.1]
0/ 100 = 0% |
2 6ms 0/ 100 = 0% 0/ 100 = 0% sbs1bbng001.netcabo.net [212.113.187.174]
0/ 100 = 0% |
3 6ms 0/ 100 = 0% 0/ 100 = 0% 10.255.51.153
0/ 100 = 0% |
4 8ms 0/ 100 = 0% 0/ 100 = 0% 10.255.48.74
0/ 100 = 0% |
5 7ms 0/ 100 = 0% 0/ 100 = 0% ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
0/ 100 = 0% |
6 20ms 0/ 100 = 0% 0/ 100 = 0% if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
0/ 100 = 0% |
7 19ms 0/ 100 = 0% 0/ 100 = 0% if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
0/ 100 = 0% |
8 33ms 0/ 100 = 0% 0/ 100 = 0% if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
0/ 100 = 0% |
9 32ms 0/ 100 = 0% 0/ 100 = 0% if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
0/ 100 = 0% |
10 43ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
0/ 100 = 0% |
11 44ms 0/ 100 = 0% 0/ 100 = 0% if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
100/ 100 =100% |
12 --- 100/ 100 =100% 0/ 100 = 0% 80.231.153.66

Trace complete.

Tracerouting:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms NOSDRIVE [192.168.1.1]
2 6 ms 6 ms 6 ms sbs1bbng001.netcabo.net [212.113.187.174]
3 6 ms 6 ms 6 ms 10.255.51.153
4 8 ms 8 ms 8 ms 10.255.48.74
5 7 ms 7 ms 7 ms ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
6 45 ms 44 ms 44 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 45 ms 43 ms 44 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 46 ms 44 ms 44 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 43 ms 43 ms 45 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 45 ms 45 ms 44 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 45 ms 47 ms 44 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 44 ms 44 ms 43 ms 80.231.153.66
13 * * * Request timed out.
14 45 ms 46 ms 46 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
15 55 ms 55 ms 55 ms 37.244.9.33
16 56 ms 56 ms 56 ms 24.105.31.36
17 56 ms 55 ms 56 ms 185.60.112.157

Trace complete.
Obrigado a todos pela vossa ajuda constante em providenciar novos testes e feedback; mais uma vez, passei toda esta informação a quem de direito.

Peço-vos que continuem a responder a este tópico, mas desta vez com a seguinte informação:

  • Descrição do problema: - n/a
  • Jogos afectados: exemplo: World of Warcraft, Overwatch, etc.
  • Data e hora do problema: exemplo: desde 20/07/2016, a qualquer hora do dia
  • ISP: exemplo: NOS, MEO, Cabovisão, Clix, Sapo, etc.
  • Tipo de ligação: Fibra, ADSL, etc.
  • Cidade e País: exemplo: Faro, Portugal.
  • Trace Route (criado enquanto o problema ocorre) :
  • Pathping (criado enquanto o problema ocorre) :
  • Relatório MTR (criado enquanto o problema ocorre) :

Se o problema já ficou resolvido, respondam também, mas não há necessidade de providenciar qualquer teste de momento.

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT
Descrição do problema: Ping Alto
Jogos afectados: World of Warcraft
Data e hora do problema: desde patch 7.0
ISP: NOS
Tipo de ligação: Fibra.
Cidade e País: Portalegre, Portugal.

Trace Route (criado enquanto o problema ocorre) :

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms NOSDRIVE [192.168.1.1]
2 6 ms 6 ms 6 ms sbs1bbng001.netcabo.net [212.113.187.174]
3 6 ms 6 ms 6 ms 10.255.51.153
4 8 ms 8 ms 8 ms 10.255.48.74
5 7 ms 7 ms 7 ms ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
6 45 ms 44 ms 44 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 45 ms 43 ms 44 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 46 ms 44 ms 44 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 43 ms 43 ms 45 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 45 ms 45 ms 44 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 45 ms 47 ms 44 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 44 ms 44 ms 43 ms 80.231.153.66
13 * * * Request timed out.
14 45 ms 46 ms 46 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
15 55 ms 55 ms 55 ms 37.244.9.33
16 56 ms 56 ms 56 ms 24.105.31.36
17 56 ms 55 ms 56 ms 185.60.112.157

Trace complete.

Pathping (criado enquanto o problema ocorre) :

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-EN68074.home [192.168.1.64]
1 NOSDRIVE [192.168.1.1]
2 sbs1bbng001.netcabo.net [212.113.187.174]
3 10.255.51.153
4 10.255.48.74
5 ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
6 if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 80.231.153.66
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-EN68074.home [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% NOSDRIVE [192.168.1.1]
0/ 100 = 0% |
2 6ms 0/ 100 = 0% 0/ 100 = 0% sbs1bbng001.netcabo.net [212.113.187.174]
0/ 100 = 0% |
3 6ms 0/ 100 = 0% 0/ 100 = 0% 10.255.51.153
0/ 100 = 0% |
4 8ms 0/ 100 = 0% 0/ 100 = 0% 10.255.48.74
0/ 100 = 0% |
5 7ms 0/ 100 = 0% 0/ 100 = 0% ix-xe-0-3-2-0.tcore2.PV9-Lisbon.as6453.net [80.231.159.69]
0/ 100 = 0% |
6 20ms 0/ 100 = 0% 0/ 100 = 0% if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
0/ 100 = 0% |
7 19ms 0/ 100 = 0% 0/ 100 = 0% if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
0/ 100 = 0% |
8 33ms 0/ 100 = 0% 0/ 100 = 0% if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
0/ 100 = 0% |
9 32ms 0/ 100 = 0% 0/ 100 = 0% if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
0/ 100 = 0% |
10 43ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
0/ 100 = 0% |
11 44ms 0/ 100 = 0% 0/ 100 = 0% if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
100/ 100 =100% |
12 --- 100/ 100 =100% 0/ 100 = 0% 80.231.153.66

Trace complete.

Relatório MTR (criado enquanto o problema ocorre) :

HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.4 0.9 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.7 0.7 0.6 0.8 0.1
4. 24.105.31.34 0.0% 10 9.7 9.9 9.7 10.9 0.4
5. 24.105.31.27 0.0% 10 9.9 10.0 9.6 11.7 0.6
6. 37.244.12.32 0.0% 10 12.1 10.9 9.7 12.1 0.7
7. 80.157.202.33 0.0% 10 9.4 9.9 9.3 15.1 1.8
8. 217.239.45.238 0.0% 10 10.3 11.5 10.3 16.6 2.6
9. 80.156.162.178 0.0% 10 10.6 10.4 10.3 10.6 0.1
10. if-ae-7-2.tcore1.FNM-Frankfurt.as6453.net 0.0% 10 44.3 45.0 44.0 47.2 1.1
11. if-ae-6-2.tcore1.AV2-Amsterdam.as6453.net 0.0% 10 46.2 44.7 43.9 46.2 0.9
12. if-ae-2-2.tcore2.AV2-Amsterdam.as6453.net 0.0% 10 44.5 44.4 43.9 45.1 0.4
13. if-ae-8-2.tcore2.L78-London.as6453.net 0.0% 10 43.9 44.0 43.9 44.1 0.1
14. if-ae-19-2.tcore1.SV8-Highbridge.as6453.net 0.0% 10 44.1 44.9 43.9 49.3 1.6
15. if-ae-1-3.tcore1.PV9-Lisbon.as6453.net 0.0% 10 44.7 44.8 43.8 46.6 0.9
16. 80.231.158.58 0.0% 10 45.6 44.7 44.0 45.9 0.7
17. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
18. sbs1bbng001.netcabo.net 0.0% 10 44.5 44.9 44.4 47.0 0.8
19. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

25/07/2016 18:45:01 UTC
Postei com o Wayknight na altura, mas é para informar que os valores estão de volta aos 50ms tanto em home como em world.

Obrigado!
28/07/2016 17:03Citação de Airruirn
Postei com o Wayknight na altura, mas é para informar que os valores estão de volta aos 50ms tanto em home como em world.

Obrigado!

Obrigado Wayknight / Airruirn.

@Shoyn
Continua com o mesmo problema?

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT
Bom dia a todos,

Já se passaram quase 2 semanas desde que recebemos algum feedback vosso.

Vou deixar este tópico aberto mais uns dias, mas se ninguém se manisfestar suponho que a latência que vocês estavam a experienciar tenha melhorado, e o problema tenha ficado resolvido.

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT
Desde a manutenção pelo menos do meu lado voltou a ficar instável, especialmente a horas de ponta. neste momento sendo 20h está nos 300ms, sem nada a decorrer de fundo.

Descrição do problema: - Alta Latencia
Jogos afectados: exemplo: World of Warcraft
Data e hora do problema: Desde 10/08/2016, a qualquer hora do dia mas principalmente a seguir ao almoço.
ISP: NOS
Tipo de ligação: "Fibra"
Cidade e País: Setúbal, Portugal.
Trace Route (criado enquanto o problema ocorre) :

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 7 ms 8 ms 10.137.197.161
4 15 ms 15 ms 16 ms 10.255.48.86
5 14 ms 14 ms 14 ms ix-xe-0-3-0-0.tcore1.PV9-Lisbon.as6453.net [195.219.185.45]
6 50 ms 53 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 52 ms 52 ms 53 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 53 ms 54 ms 55 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 62 ms 54 ms 57 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 49 ms 49 ms 50 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 50 ms 50 ms 50 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 48 ms 49 ms 50 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 51 ms 52 ms 51 ms 80.231.153.66
14 * 53 ms 53 ms ae-3-80.ear2.Paris1.Level3.net [4.69.168.140]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.

Pathping (criado enquanto o problema ocorre) :

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Aehtna-PC.home [192.168.1.7]
1 192.168.1.1
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Aehtna-PC.home [192.168.1.7]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1

Trace complete.

Relatório MTR (criado enquanto o problema ocorre) :

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.5 0.3 1.0 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 3.1 2.5 1.0 4.0 1.0
4. 24.105.31.32 0.0% 10 6.7 7.8 6.6 9.0 0.8
5. 24.105.31.29 0.0% 10 10.3 7.2 6.6 10.3 1.1
6. 37.244.12.32 0.0% 10 6.9 6.8 6.7 7.1 0.1
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

11/08/2016 18:57:35 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.4 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.8 0.8 0.5 1.8 0.4
4. 24.105.31.27 0.0% 10 9.9 10.4 9.6 12.2 1.0
5. 37.244.12.32 0.0% 10 11.1 10.2 9.7 11.1 0.6
6. 37.244.12.32 50.0% 10 11.0 10.0 9.6 11.0 0.6
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

11/08/2016 18:57:36 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 2.8 0.3 24.9 7.8
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.4 2.3 0.9 3.7 0.8
4. 24.105.31.32 0.0% 10 8.0 8.5 6.7 10.8 1.3
5. 24.105.31.29 0.0% 10 8.9 7.0 6.6 8.9 0.7
6. 37.244.12.32 0.0% 10 8.0 8.7 6.6 11.0 1.6
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

11/08/2016 18:57:36 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.7 0.5 0.5 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.8 0.9 0.7 2.0 0.4
4. 24.105.31.27 0.0% 10 10.0 10.5 9.7 12.1 1.0
5. 37.244.12.32 0.0% 10 11.0 10.2 9.7 11.0 0.5
6. 37.244.12.32 50.0% 10 11.1 10.0 9.7 11.1 0.6
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

11/08/2016 18:57:36 UTC
--------------------
A mesma coisa para mim, desde ontem por volta desta hora os ms aumentaram de 50 para 200+

Isto já estava resolvido e agora volta ao mesmo

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 8 ms 7 ms 8 ms 10.137.197.169
4 9 ms 9 ms 9 ms 10.255.48.78
5 8 ms 9 ms 8 ms ix-xe-0-3-0-0.tcore1.PV9-Lisbon.as6453.net [195.219.185.45]
6 49 ms 49 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 47 ms 46 ms 46 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 49 ms 49 ms 49 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 50 ms 49 ms 49 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 50 ms 49 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 49 ms 49 ms 49 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 48 ms 47 ms 47 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 49 ms 49 ms 49 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.

****************************************
Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 6 ms 6 ms 10.137.197.169
4 12 ms 12 ms 11 ms 10.255.48.78
5 12 ms 11 ms 11 ms ix-xe-10-1-1-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.61]
6 49 ms 50 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 47 ms 47 ms 47 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 49 ms 50 ms 50 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 50 ms 50 ms 50 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 50 ms 50 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 50 ms 51 ms 60 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 49 ms 48 ms 48 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 49 ms 50 ms 50 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.
*******************************************************
Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 6 ms 10.137.197.169
4 10 ms 9 ms 9 ms 10.255.48.78
5 11 ms 12 ms 11 ms ix-xe-1-2-0-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.13]
6 50 ms 50 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 48 ms 47 ms 52 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 50 ms 49 ms 52 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 49 ms 50 ms 50 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 50 ms 50 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 50 ms 50 ms 51 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 50 ms 48 ms 48 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 50 ms 50 ms 49 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.
Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 6 ms 10.137.197.169
4 10 ms 9 ms 9 ms 10.255.48.78
5 11 ms 12 ms 11 ms ix-xe-1-2-0-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.13]
6 50 ms 50 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 48 ms 47 ms 52 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 50 ms 49 ms 52 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 49 ms 50 ms 50 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 50 ms 50 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 50 ms 50 ms 51 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 50 ms 48 ms 48 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 50 ms 50 ms 49 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.

*******************************************

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Marco-PC.home [192.168.1.3]
1 router.home [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Marco-PC.home [192.168.1.3]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.home [192.168.1.1]

Trace complete.

TRACEROUTE:
traceroute to 109.48.90.105 (109.48.90.105), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.354 ms 0.423 ms 0.542 ms
2 * * *
3 37.244.9.100 (37.244.9.100) 0.728 ms 0.775 ms 0.833 ms
4 24.105.31.27 (24.105.31.27) 9.968 ms 10.046 ms 10.113 ms
5 37.244.12.32 (37.244.12.32) 11.247 ms 11.257 ms 11.259 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

11/08/2016 19:40:55 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.5 0.6 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.8 0.7 0.7 0.8 0.1
4. 24.105.31.27 0.0% 10 11.8 10.9 9.7 12.0 1.1
5. 37.244.12.32 0.0% 10 10.4 10.1 9.7 11.4 0.5
6. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

11/08/2016 19:40:55 UTC
--------------------
Mesma situação que os dois reportados acima.
Muita latência desde ontem...

Também sou NOS
Obrigado pela informação, e pelos novos testes providenciados.

11/08/2016 20:17Citação de Mongoku
Mesma situação que os dois reportados acima.
Muita latência desde ontem...

Também sou NOS
Podia providenciar a mesma informação por favor?
  • Descrição do problema: - n/a
  • Jogos afectados: exemplo: World of Warcraft, Overwatch, etc.
  • Data e hora do problema: exemplo: desde 20/07/2016, a qualquer hora do dia
  • ISP: exemplo: NOS, MEO, Cabovisão, Clix, Sapo, etc.
  • Tipo de ligação: Fibra, ADSL, etc.
  • Cidade e País: exemplo: Faro, Portugal.
  • Trace Route (criado enquanto o problema ocorre) :
  • Pathping (criado enquanto o problema ocorre) :
  • Relatório MTR (criado enquanto o problema ocorre) :


_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT
Todo o dia flutua entre os 80 e os 120.. chegou ás 20 disparou para 420 em Undercity. Os dados são os mesmos da Emmea mas com novos dados.

Trace Route (criado enquanto o problema ocorre) :

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 8 ms 10.137.197.161
4 17 ms 17 ms 14 ms 10.255.48.86
5 11 ms 11 ms 12 ms ix-xe-1-2-0-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.13]
6 49 ms 50 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 52 ms 52 ms 53 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 49 ms 55 ms 50 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 59 ms 54 ms 54 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 51 ms 49 ms 49 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 49 ms 50 ms 53 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 52 ms 48 ms 49 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 50 ms 53 ms 50 ms 80.231.153.66
14 * * 52 ms ae-4-90.ear2.Paris1.Level3.net [4.69.168.204]
15 * * * Request timed out.
16 * * * Request timed out.
17 BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.

Pathping (criado enquanto o problema ocorre) :

Tracing route to 185.60.112.158 over a maximum of 30 hops

0 Aehtna-PC.home [192.168.1.7]
1 192.168.1.1
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Aehtna-PC.home [192.168.1.7]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1

Trace complete.

Relatório MTR (criado enquanto o problema ocorre) :

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.5 0.7 0.0
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.7 0.7 0.6 1.0 0.1
4. 24.105.31.27 0.0% 10 9.7 10.4 9.7 12.0 1.0
5. 37.244.12.32 0.0% 10 12.0 10.4 9.7 12.0 0.8
6. 37.244.12.32 80.0% 10 9.8 10.4 9.8 11.0 0.9
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:17:32 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.5 0.4 0.6 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.100 0.0% 10 0.7 0.9 0.7 2.0 0.4
4. 24.105.31.27 0.0% 10 9.7 10.4 9.6 12.0 1.0
5. 37.244.12.32 0.0% 10 9.8 10.2 9.7 11.8 0.7
6. 37.244.12.32 40.0% 10 11.2 10.6 9.7 11.2 0.6
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:17:32 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 4.4 2.2 0.9 4.4 1.0
4. 24.105.31.32 0.0% 10 8.3 7.9 6.7 9.1 0.7
5. 24.105.31.29 0.0% 10 8.8 7.7 6.8 9.0 1.0
6. 37.244.12.32 0.0% 10 8.3 7.5 6.7 8.4 0.7
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:17:32 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 4.4 2.3 1.3 4.4 0.9
4. 24.105.31.32 0.0% 10 8.3 8.1 6.7 9.1 0.7
5. 24.105.31.29 0.0% 10 8.8 7.5 6.8 9.0 1.0
6. 37.244.12.32 0.0% 10 8.2 7.5 6.7 8.4 0.7
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:17:32 UTC
--------------------
TRACEROUTE:
traceroute to 79.168.147.55 (79.168.147.55), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.005 ms 1.027 ms 1.106 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 2.711 ms 2.724 ms 2.723 ms
4 24.105.31.32 (24.105.31.32) 6.970 ms 7.002 ms 7.085 ms
5 24.105.31.29 (24.105.31.29) 6.959 ms 7.023 ms 7.084 ms
6 37.244.12.32 (37.244.12.32) 6.656 ms 7.828 ms 7.807 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/08/2016 19:36:18 UTC
--------------------

TRACEROUTE:
traceroute to 79.168.147.55 (79.168.147.55), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 7.623 ms 7.702 ms 8.144 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 3.072 ms 3.091 ms 3.094 ms
4 24.105.31.32 (24.105.31.32) 6.748 ms 6.772 ms 6.777 ms
5 24.105.31.29 (24.105.31.29) 6.738 ms 6.764 ms 6.790 ms
6 37.244.12.32 (37.244.12.32) 6.572 ms 6.862 ms 6.890 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/08/2016 19:36:19 UTC
--------------------

TRACEROUTE:
traceroute to 79.168.147.55 (79.168.147.55), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.551 ms 0.633 ms 0.748 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.679 ms 0.741 ms 0.791 ms
4 24.105.31.34 (24.105.31.34) 9.691 ms 9.748 ms 9.799 ms
5 24.105.31.27 (24.105.31.27) 12.204 ms 14.599 ms 14.621 ms
6 37.244.12.32 (37.244.12.32) 11.011 ms 9.934 ms 9.960 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/08/2016 19:36:20 UTC
--------------------

PING:
PING 79.168.147.55 (79.168.147.55) 56(84) bytes of data.

--- 79.168.147.55 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

12/08/2016 19:36:19 UTC
--------------------

TRACEROUTE:
traceroute to 79.168.147.55 (79.168.147.55), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.073 ms 1.212 ms 1.358 ms
2 * * *
3 37.244.9.102 (37.244.9.102) 0.782 ms 0.811 ms 0.940 ms
4 24.105.31.34 (24.105.31.34) 9.824 ms 9.865 ms 9.909 ms
5 24.105.31.27 (24.105.31.27) 9.993 ms 10.080 ms 10.122 ms
6 37.244.12.32 (37.244.12.32) 9.679 ms 9.573 ms 9.887 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/08/2016 19:36:20 UTC
--------------------

PING:
PING 79.168.147.55 (79.168.147.55) 56(84) bytes of data.

--- 79.168.147.55 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4997ms

12/08/2016 19:36:20 UTC
--------------------

PING:
PING 79.168.147.55 (79.168.147.55) 56(84) bytes of data.

--- 79.168.147.55 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

12/08/2016 19:36:21 UTC
--------------------

PING:
PING 79.168.147.55 (79.168.147.55) 56(84) bytes of data.

--- 79.168.147.55 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 5002ms

12/08/2016 19:36:19 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.5 0.3 1.3 0.3
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.3 2.3 1.2 4.2 0.8
4. 24.105.31.32 0.0% 10 7.7 7.8 6.7 9.1 0.8
5. 24.105.31.29 0.0% 10 6.8 7.1 6.8 9.2 0.8
6. 37.244.12.32 0.0% 10 6.6 7.1 6.6 8.0 0.5
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:36:19 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.4 0.3 0.9 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.1 1.5 0.9 2.8 0.7
4. 24.105.31.32 0.0% 10 6.8 7.9 6.7 9.6 0.9
5. 24.105.31.29 0.0% 10 6.8 7.7 6.7 9.2 1.2
6. 37.244.12.32 0.0% 10 8.0 8.0 6.7 11.2 1.2
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:36:18 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.7 0.6 0.5 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.6 0.7 0.5 0.8 0.1
4. 24.105.31.34 0.0% 10 9.7 10.0 9.6 12.1 0.7
5. 24.105.31.27 0.0% 10 9.7 11.1 9.7 15.1 1.9
6. 37.244.12.32 20.0% 10 9.9 10.6 9.7 12.1 0.8
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:36:19 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.6 0.6 0.5 0.7 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.8 0.8 0.7 0.8 0.0
4. 24.105.31.34 0.0% 10 9.8 10.1 9.7 12.0 0.8
5. 24.105.31.27 0.0% 10 12.1 10.7 9.7 12.7 1.2
6. 37.244.12.32 20.0% 10 9.9 10.0 9.7 11.4 0.6
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/08/2016 19:36:20 UTC
--------------------
hagut, os meus coments com os traceroute, etc, nunca aparecem.......
TRACEROUTE:
traceroute to 79.168.147.55 (79.168.147.55), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 1.005 ms 1.027 ms 1.106 ms
2 * * *
3 37.244.10.102 (37.244.10.102) 2.711 ms 2.724 ms 2.723 ms
4 24.105.31.32 (24.105.31.32) 6.970 ms 7.002 ms 7.085 ms
5 24.105.31.29 (24.105.31.29) 6.959 ms 7.023 ms 7.084 ms
6 37.244.12.32 (37.244.12.32) 6.656 ms 7.828 ms 7.807 ms
7 * * * (a partir daqui, é sempre assim)

PING 79.168.147.55 (79.168.147.55) 56(84) bytes of data.

--- 79.168.147.55 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.5 0.3 1.3 0.3
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.3 2.3 1.2 4.2 0.8
4. 24.105.31.32 0.0% 10 7.7 7.8 6.7 9.1 0.8
5. 24.105.31.29 0.0% 10 6.8 7.1 6.8 9.2 0.8
6. 37.244.12.32 0.0% 10 6.6 7.1 6.6 8.0 0.5
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
Espero que estejam a testar com as invasions o que pode acontecer com o launch na Legion. Pings de 2-8k, só espero que no fim do mês tenhamos o problema do ping resolvido e que ao menos tenham tido a decência de contactar a NOS ou quem quer que seja para ver o que se passa. Mesmo fora das Invasions, temos pings sempre de 100+ms.

Se tiverem dúvidas sobre o que está a acontecer, acho que o primeiro tópico aberto em Junho (!!!!) explica bem o que está a acontecer.
Hoje então está impossivel... Em Frostfire Ridge... 500ms
Hoje Domingo, pelo menos comigo não notei nada de anormal.
Obrigado a todos pelos novos testes, já passei a informação a quem de direito.

12/08/2016 19:40Citação de Mongoku
hagut, os meus coments com os traceroute, etc, nunca aparecem.......

Já devem estar visíveis neste momento.

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT
15/08/2016 08:18Citação de Hagut
Obrigado a todos pelos novos testes, já passei a informação a quem de direito.

12/08/2016 19:40Citação de Mongoku
hagut, os meus coments com os traceroute, etc, nunca aparecem.......

Já devem estar visíveis neste momento.

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT


Voltou aos níveis pré-problemas, com ~50-55ms. Obrigado
Bom dia a todos.

Já se passaram 11 dias deste o último relatório (positivo) neste tópico. Vou deixar o tópico aberto o dia todo, e caso não receba nenhum feedback, irei trancá-lo.

_______________________________________________________
Tem feedback para dar? https://www.surveymonkey.com/s/HagutPT

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