Mais uma de latência... (NOS Comunicações)

Suporte Técnico
Detalhes do problema : O ms salta dos 400 para os 2500 e normalmente chega aos 250 e volta aos valores atrás referidos...
De referir que no Overwatch por exemplo joga-se sem problema enquanto ao mesmo tempo no WOW ver pessoas a correr no mesmo sitio é super interessante :(

Data/hora quando o problema começou : 10 Setembro / 21:00

Cidade e país : Setúbal, Portugal

ISP : NOS

Tipo de Ligação : 100Mb

Trace Route:

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 13 ms 6 ms 10.137.197.161
4 12 ms 13 ms 13 ms 10.255.48.82
5 13 ms 14 ms 12 ms ix-xe-0-3-1-0.tcore2.PV9-Lisbon.as6453.net [195.219.214.49]
6 56 ms 56 ms 55 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 54 ms 52 ms 52 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 53 ms 52 ms 57 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 53 ms 52 ms 52 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 54 ms 52 ms 52 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 52 ms 55 ms 53 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 56 ms 58 ms 59 ms 80.231.153.66
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Pathping:


Tracing route to 185.60.114.159 over a maximum of 30 hops

0 Aehtna-PC.home [192.168.1.7]
1 192.168.1.1
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Aehtna-PC.home [192.168.1.7]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1

Trace complete.


Relatório MTR:

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.6 0.3 1.8 0.5
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.5 1.8 0.9 3.8 0.9
4. 37.244.10.34 0.0% 10 0.8 1.3 0.8 2.1 0.5
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

10/09/2016 22:00:57 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.5 0.3 0.8 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.10.102 0.0% 10 2.9 2.3 0.9 3.5 0.9
4. 37.244.10.34 0.0% 10 0.9 1.2 0.9 2.2 0.5
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

10/09/2016 22:00:57 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.5 0.6 0.0
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 0.7 0.6 0.5 0.7 0.1
4. 37.244.9.34 0.0% 10 0.8 1.0 0.7 2.0 0.6
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

10/09/2016 22:00:57 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.5 0.5 0.4 0.6 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 37.244.9.102 0.0% 10 1.0 0.9 0.7 1.7 0.3
4. 37.244.9.34 0.0% 10 0.7 0.9 0.7 2.0 0.4
5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

10/09/2016 22:00:57 UTC
--------------------



1h depois...

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 8 ms 7 ms 10.137.197.161
4 14 ms 14 ms 15 ms 10.255.48.82
5 14 ms 15 ms 16 ms ix-xe-0-3-1-0.tcore2.PV9-Lisbon.as6453.net [195.219.214.49]
6 56 ms 53 ms 54 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
7 53 ms 52 ms 53 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
8 56 ms 52 ms 55 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
9 56 ms 57 ms 55 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
10 54 ms 52 ms 53 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
11 56 ms 56 ms 52 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
12 86 ms 58 ms 56 ms 80.231.153.66
13 * * * Request timed out.
14 * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.
Boas, mesmo problema...

ISP: NOS

Zona: Montijo

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 6 ms 7 ms 8 ms 10.137.197.161
4 18 ms 15 ms 15 ms 10.255.48.86
5 15 ms 16 ms 15 ms ix-xe-10-0-1-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.53]
6 49 ms 49 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 54 ms 52 ms 54 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 52 ms 50 ms 50 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 53 ms 55 ms 51 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 49 ms 54 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 55 ms 53 ms 54 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 49 ms 48 ms 50 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 55 ms 52 ms 49 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.


Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms 1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 8 ms 7 ms 10.137.197.161
4 16 ms 15 ms 17 ms 10.255.48.86
5 14 ms 15 ms 15 ms ix-xe-10-1-0-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.57]
6 48 ms 48 ms 51 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 53 ms 52 ms 52 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 49 ms 51 ms 57 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 51 ms 49 ms 51 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 49 ms 51 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 54 ms 57 ms 53 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 48 ms 49 ms 49 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 48 ms 48 ms 48 ms 80.231.153.66
14 * * * Request timed out.
15 * BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158] reports: Destination net unreachable.

Trace complete.


Tracing route to 185.60.112.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 7 ms 10.137.197.161
4 14 ms 14 ms 15 ms 10.255.48.86
5 14 ms 14 ms 15 ms ix-xe-10-0-1-0.tcore1.PV9-Lisbon.as6453.net [80.231.158.53]
6 48 ms 48 ms 49 ms if-ae-2-2.tcore2.PV9-Lisbon.as6453.net [80.231.158.6]
7 55 ms 55 ms 52 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
8 50 ms 50 ms 51 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
9 52 ms 51 ms 52 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
10 50 ms 51 ms 51 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
11 54 ms 55 ms 54 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
12 48 ms 48 ms 48 ms if-ae-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.17]
13 49 ms 48 ms 51 ms 80.231.153.66
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Diablo-PC.home [192.168.1.2]
1 router.home [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Diablo-PC.home [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.home [192.168.1.1]

Trace complete.


Tracing route to 185.60.112.158 over a maximum of 30 hops

0 Diablo-PC.home [192.168.1.2]
1 router.home [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Diablo-PC.home [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.home [192.168.1.1]

Trace complete.


Tracing route to 185.60.112.159 over a maximum of 30 hops

0 Diablo-PC.home [192.168.1.2]
1 router.home [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Diablo-PC.home [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.home [192.168.1.1]

Trace complete.
Um pequeno update, desde as 9h da manhã tem estado normal.
Se algo mudar volto novamente ao Post.
Bom dia Adanna e Diablopt,

Estavamos a experienciar problemas de conexão quando criaram este tópico; esses mesmo problemas já foram resolvidos, e como tal, vou trancar o tópico.

Se voltarem a ter o mesmo problema, por favor queiram criar um tópico novo.

Obrigado pela compreensão, e pedimos desculpa pela inconveniência causada.

_______________________________________________________
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