Common Problems
I purchased Call of Duty: Vanguard, but it's not showing in the Battle.net app.You can install Call of Duty: Vanguard through the Battle.net desktop app.
THE GAME ICON IS MISSING FROM THE APP
If you cannot see the Vanguard icon:
- Click on All Games
- Click on Activision games
- Mark Vanguard as favorite
THE APP ASKS ME TO BUY THE GAME
Make sure you are logged in with the correct Battle.net account email.
If you purchased the game on the Battle.net Shop, log in to your Transaction History and check that your order status is Complete. If you purchased the game from a third party retailer, talk to your point of sale. If you received the game as a gift, talk to the person who gifted you the game.
THE APP ASKS ME TO INSTALL AGAIN
If the Battle.net app shows the Install button but you have already installed your game, you don't have to reinstall. Click on Locate the game below the Install button to select the folder where you installed the game. Once you selected the correct folder, the Install button will become the Play button.