Made a deposit or money transfer directly to Battle.net account bypassing the website.

How to unlock a character locked due to a billing issue

How to repay a chargeback

What to do if you are unable to use a payment method that you've used in the past.

Information about un-lootable bounty sacks.

What to do if your character is stuck on a vehicle or a flight

What to do if you skipped the first Zereth Mortis chapters with your alt by mistake

Limitations for this payment method

How to verify the status of an order placed on the Battle.net Shop

Information on how the experience bar works