BLZBNTAGT00000960

This error can happen when permissions are not allowing the Battle.net application to install updates for games. Follow the steps below to resolve the issue.

1. Run a security scan to remove any viruses or malware infections.
2. Configure your security software's exception list to allow Blizzard applications to run.
3. Update your drivers and operating system to resolve any compatibility issues.
4. Close all other applications to resolve software conflicts and free up resources.
5. Try creating a new administrator account to resolve permissions issues.