Unable to Access the Public Test Realm/Region

Updated: 1 month ago
Article ID: 10327

Common Problems

  • Sorry, you haven't been invited to play this game yet
  • Public Test realm isn't available
  • Error installing PTR: Unable to initialize storage

Before you can log in to the Public Test Realm or Region (PTR), you must have a PTR account. If you have participated in a PTR test before, you already have a PTR account. Each game has its own method of creating a PTR account.

As an initial troubleshooting step, we recommend resetting the password to your Blizzard Account. If you encounter issues during installation, please review our Blizzard Downloader Troubleshooting Steps.

Note: If the PTR is not currently online, you will not be able to log into the PTR.