Updated: 2 years ago
Article ID: 11869
This error is caused by bad patch data. There might not be something wrong on your end, but follow the steps below before contacting us.
If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
Run the repair tool to repair any damaged game files.
Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
If the problem persists, uninstall and reinstall the game.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!