Balance Pending or Queued

Updated: 3 months ago
Article ID: 11884
Relevant Products:

Common Problems

  • Recently paid for Balance in the Shop but cannot spend it
  • Want to speed up the processing time of a Balance top-up
  • I paid but have not received my balance

You'll receive your product(s) within ten minutes. In some rare cases, transactions could be delayed for up to 24 hours. You can review the status of your top-up order in your Order History page. 

Customer Support cannot speed up the processing time of Balance top-ups.