Ranked Mode Rewards Missing

Updated: 1 month ago
Article ID: 12429
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Common Problems

  • I didn't receive a classic pack for hitting the next rank
  • I'm missing the card back from the previous season
  • Can you earn the ranked rewards every season or only once?

Starting April 2020, Hearthstone Ranked Mode rewards work as follows:

The seasonal card back is granted immediately after you win 5 matches in Ranked Mode each season. 

You will earn a one-time instant reward the first time you reach a rank. This reward doesn't repeat in subsequent seasons. For example, if you reach Legend this season and you receive a random Classic Legendary, you will not receive another legendary if you reach Legend again next season.

Your end of season chest accumulates all the rewards up to your highest rank. For example, if you reach Silver 5, your chest will contain 2 random standard Rare cards, 1 latest expansion pack, and 1 standard Rare card.

Ranking Up ToEnd Of Season RewardFirst-Time Rewards
Legend1 Latest Expansion Pack1 Random Recent Expansion Legendary Card and the Legend Card Back
Diamond 51 Random Standard Epic Card1 Recent Expansion Pack
Diamond 101 Latest Expansion Pack1 Random Recent Expansion Epic Card
Platinum 52 Random Standard Rare Cards1 Recent Expansion Pack
Platinum 101 Latest Expansion Pack1 Random Recent Expansion Epic Card
Gold 52 Random Standard Rare Cards1 Recent Expansion Pack
Gold 101 Latest Expansion Pack4 Random Recent Expansion Rare Cards
Silver 52 Random Standard Rare Cards1 Recent Expansion Pack
Silver 101 Latest Expansion Pack4 Random Recent Expansion Rare Cards
Bronze 51 Standard Rare Card1 Recent Expansion Pack

Blizzard Customer Support cannot grant card backs from past seasons or any end of season rewards.