Common Problems
- I lost my cards.
- I just got a legendary and now it's missing. I know I didn't disenchant it.
- Opened seasonal rewards and can't find the cards in my deck.
If you are missing one or more cards from your collection, try the following:
- Log out of your Blizzard account and back in again
- Confirm you are signed in to the correct account
- Ensure you are playing in the correct region
- Check your Collection filters using the button at the bottom left of the My Collection screen
- Select All Cards to make sure no cards are filtered from view
- Recently rewarded packs or cards may take a while to show up in the collection. Please allow up to 72 hours for the cards to show up
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