Don't Have Parental Controls Email

Updated: 2 months ago
Article ID: 12915
Relevant Products:

Common Problems

  • Set up Parental Controls for my child but have not received the confirmation email
  • Deleted the Parental Controls email in error, can you send me a new copy?

To receive a copy of your Parental Controls e-mail:

  1. Visit the Parental Controls Management page
  2. Click Manage Parental Controls
  3. Enter the e-mail address you used to set up the Parental Controls

You will receive a new copy of the e-mail containing the link to access the Parental Control settings. If you don’t see the e-mail in your inbox, please check your filters and your spam folder.

If you don't remember the e-mail address you used or you no longer have access to it, contact us.