Updated: 10 months ago
Article ID: 13222

Common Problems

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Error Code: BLZBNTBNA000003E8

The desktop app can't display content due to a connection issue or a temporary server issue.

  1. Click Reload to refresh the page contents. If the issue persists, restart the client to clear up any temporary issues.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Update your drivers to resolve any compatibility issues.
  4. Try closing background applications to resolve any software conflicts.
  5. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
Advanced Troubleshooting
  1. Release and renew your IP and flush your DNS to resolve any network conflicts.
  2. Reset your network devices to make sure your router hasn't become flooded with data.
  3. Disable any proxies that may interfere with the login module.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.