Can't Claim Destiny 2 Key

Updated: 3 months ago
Article ID: 132584
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Common Problems

  • I bought Destiny 2 online and my key won't work.
  • This key is restricted to use in another country. Visit the Blizzard Shop to purchase a key for your account.
  • Not Eligible Account Country.

When claiming your Destiny 2 key, the country listed on your Blizzard account must be in the region your Destiny 2 key is in. If your Destiny 2 key is from the wrong region, you must contact the retailer to resolve the problem—we don't assist with these issues. Visit Bungie's Destiny 2 PC Retail Region Definitions article for more information.

If the country listed on your Blizzard account is incorrect, contact us with the necessary information to update your account.


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