Retail Purchase - Game Key Missing From Box

Updated: 4 years ago
Article ID: 15834

Common Problems

I just purchased the game from a store but there was no game key in the box.
I have a physical copy of the game but there wasn't a CD key inside.
The sleeve is missing from my game.
The case is missing from the box.

If your purchased physical game box is missing the product code (usually found on disc sleeves, inside the disc case, or on the instruction manual). Please take the game back to the retailer, report it as defective, and ask for a replacement.