Can't login to Hearthstone on Mobile Device

Updated: 4 weeks ago
Article ID: 176488
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Common Problems

  • I can't login from my android tablet in Hearthstone
  • I can't login from my android phone in Hearthstone, but works fine on my PC
  • Can't login with Facebook from mobile

Ensure that you are entering the correct information, without any additional spaces or characters. If you have your login details saved on your device, try typing them in manually to ensure they are correct.

If you have tried to log in to Hearthstone on your mobile device using your Facebook credentials, you may not be able to log in with your normal Blizzard account details until you complete the process with your Facebook login details.

If this does not resolve your issue, try the following:

  1. Ensure that your device meets the minimum requirements to run Hearthstone.
  2. Log in with a different Blizzard account and log back out.
  3. Uninstall and reinstall the application on your device.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.