Updated: 8 months ago
Article ID: 187838
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Common Problems

You need to patch in order to uninstall. Please start to automatically update it.
Error Code: BLZBNTBNU00000001

  1. Restart the desktop app to clear any stalled Agent processes.
  2. Uninstalling and reinstalling the App may resolve rare launcher issues.
  3. Deleting the cache folder can resolve problems with the logon module.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.