Existing Launch (Diablo II, Diablo II: Lord of Destruction) Game Refund Guide

Refund Terms

1. Buy directly with your account: You can get a refund within 7 days of purchase.
2. Purchase through gift: If you are within 7 days of purchase and you have not registered a license, you can only get a refund from the buyer. Even if it hasn't been 7 days since your purchase, you won't be able to get a refund if you register with your Battle.net account.

Refund Method

Contact Customer Support for a Refund

Notes

1. You must receive an inquiry with the account you paid for.
2. If you need a refund because you can't cancel the payment, you can only refund the account in the name of the Battle.net account subscriber.
3. The refund amount will be deposited within three business days from the date you received it.
4. Where payment is made with a culture land gift certificate or book culture gift certificate;
   • If you cancel the payment without using it, it will be refunded to the company's points.
     • Culture land gift certificate: Culture land
     • Happy money: Happy money
     • TinCache: TinCache
     • Book gift certificate: Book & Life
     • Smart Munsang: Unlike other cultural gift certificates, the amount will be returned to the PIN number used to cancel the payment. (If you lose your PIN number, please contact the place of purchase.)
   • If you use it, you will get a refund after deducting 10% of the fee.
5. Accounts that have been suspended permanently due to operational policy violations cannot be refunded.
6. If you purchased a Box product, you can only refund it to your place of purchase.