Overwatch Freezes Without Crashing

Updated: 2 months ago
Article ID: 198037
Relevant Games:

Common Problems

  • The Overwatch client locks up for a few moments sometimes.
  • I'm getting temporary white screens while playing the game.
  • Everything stops moving while playing.

If you experience freezes while playing Overwatch, make sure your computer meets the Overwatch System Requirements.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Close all other applications to resolve software conflicts and free up resources.
  3. Changes to the software settings on your video card drivers may cause crashes or performance issues. Reset your video driver settings to correct this problem.
  4. Reset your in-game options to resolve crashing and performance problems.
  5. If you're playing on a laptop, optimize your power management settings and graphics options for gaming.
  6. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.