Common ProblemsI'm not getting any benefit from the gem I socketed in my item.
We have received multiple reports of this issue and can confirm it is not working as designed. Our developers are working to resolve this as quickly as possible. Currently, we do not have a workaround or resolution.
Be sure to check our Bug Report forums for any new issues. If you discover a new issue, you can report it there or in-game through the bug report feature.