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Hearthstone Game Timed Out

Updated: 1 month ago
Article ID: 235097

Common Problems

  • Error: HS_CT:NetCacheDecks=0;NetCacheCollection=0;NetCacheCardValues=1
  • Closed: Your game timed out as it was requesting data from the Hearthstone Utility service. Please relaunch Hearthstone to reconnect.

This error message indicates that you were unable to connect to the Blizzard services. Before troubleshooting this issue, check the BlizzardCS Twitter for any service interruptions. If there are no service interruptions, connection troubleshooting may resolve the problem.