Unknown Error HF-1

Updated: 2 years ago
Article ID: 256854
Relevant Products:

Common Problems

  • I can't start any game and always get the error HF.1
  • I get "unknown Error HF-2" when I try to connect to Overwatch
  • I get the "unknown Error HF-5" after disconnecting in Overwatch

The following steps will fix this error message.

  1. Press Win+R
  2. Type %localappdata%
  3. Open Blizzard Entertainment folder
  4. Find Overwatch folder and delete it.
  5. Repair Overwatch in the Blizzard Desktop App.
In case you still get the error after these steps, contact Customer Support.