This article was machine translated and may contain translation errors.
Common Problems
I changed my password and now I cannot log inThe problem may be with your password
- If you use a password manager with an auto-fill service, delete the pre-filled password and type the password yourself
- Check if you have Caps Lock on —the input box is case sensitive
- If you have multiple keyboard languages or layouts installed, check which one you have enabled
- Try typing your password in a notepad so you can see what you are typing
If you still can't log in, reset your password.
The problem may be with your email
- If you use a password manager with an auto-fill service, delete the pre-filled email and type the email yourself
- Make sure you type in your email correctly
- If you have multiple emails, make sure you type in the correct one
- If you have recently changed your Battle.net email, make sure you enter the new email
If the issue persists, please contact us.
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