Updated: 2 years ago
Article ID: 26575

Common Problems

You need to patch the desktop app in order to uninstall. Please start the desktop app to automatically update it.
Error code: BLZBNTBNU00001

The Agent, which is required to uninstall Blizzard products, is missing.

  1. Run the desktop app to reinstall the Update Agent, then try to uninstall again.
  2. Uninstalling and reinstalling the App may resolve rare launcher issues.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.