Updated: 11 months ago
Article ID: 274213

Common Problems

Unable to start voice chat because some channel members are using an older version of Please make sure everyone has updated to the latest version, then try again.
Error Code: BLZBNTBNA0000138F


This error occurs if you are joining a voice chat that was initiated using an older version of the app than is currently installed on your computer. To troubleshoot this error, everyone in the voice chat group must update their client to the most recent version.