Common Problems
We silence your account if you are reported multiple times for Spam or Abusive Chat. The duration of your silence doubles each time we apply it to your account. There is no maximum limit to the silence duration.
The following list describes what you can and can't do while silenced. For more information, visit our Account Silenced article.
| You Cannot | You Can |
|---|---|
| Use All and Allied chat in game | Use Party Chat (premade team only) |
| Chat in Public channels | Create, suggest, and request to join parties |
| Chat in Custom channels | Send and receive friend requests |
| Chat in Group channels | Send whispers to friends |
| Chat in Tournament, Custom, or Arcade lobbies | Reply to whispers from non-friends |
| Write map reviews | Create private custom games |
| Send whispers to non-friends | Chat in Clan and Private Group channels |
| Issue in-game pings | |
| Use in-game emotes |
If the silence occurs while you're in a match, you'll be logged out after it ends. You will still receive XP and ranked points earned during the match.
Note: If you were silenced and want to appeal the decision, submit a ticket
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