All Characters Missing after Patch 9.0

Updated: 2 years ago
Article ID: 275183
Relevant Products:

Common Problems

  • All my characters on all my realms are missing!
  • I used to have characters on a few alternate realms, but none of them show in the realm list anymore.

The World of Warcraft Realm List can sometimes lose track of which realms have characters on them.

Normally, this is caused by reinstalling WoW - the data about which realms have which characters is stored locally, instead of on the servers themselves. However, after patch 9.0, this is happening without a reinstall. We are currently investigating this issue.

Note that this does not mean characters have been deleted - they will still be on their respective servers. If you think a character may have been accidentally deleted, you may be able to restore it: