Can not open Crate of Battlefield Goods

Updated: 3 months ago
Article ID: 275331
Relevant Products:

Common Problems

  • When attempting to open a Crate of Battlefield Goods, the item turns grey but does not provide any items and stays in my inventory

We have received multiple reports of this issue and can confirm it is not working as intended. Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug Report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.