Unable to Install or Patch Diablo Immortal

Updated: 4 months ago
Article ID: 276852
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Common Problems

  • Can't install Diablo Immortal on my phone
  • Can't patch Diablo Immortal on my tablet

If you're having issues with downloading or patching Diablo Immortal, try the following troubleshooting steps:

  1. Make sure your device meets the minimum requirements to run Diablo Immortal
  2. Make sure your device's operating system is up to date
  3. Restart your device
  4. Download while on a good quality Wi-Fi instead of a cellular network. You can also try swapping your connection type to see if it resolves the issue.
  5. If you are on an Android device, access your app storage in device settings and clear the Diablo Immortal app cache/data
  6. If the problem persists, uninstall and reinstall the game