Common Problems
This is a standard exception error that can be caused by a bad file. If you are receiving unhandled exception errors, follow the steps below.
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Update your drivers to resolve any compatibility issues.
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Configure your security software's exception list to allow Blizzard applications to run.
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Try closing background applications to resolve any software conflicts.
- Repair Disk Permissions (Windows/Mac) to find the faulty files.
- If the problem persists, uninstall and reinstall the game.
Tried everything here?
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.
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