Unhandled Exception: Access_Violation (C0000005)

Updated: 3 weeks ago
Article ID: 27703
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Common Problems

Unhandled Exception: Access_Violation (C0000005)

This is a standard exception error that can be caused by a bad file. If you are receiving unhandled exception errors, follow the steps below.

  1. Update your drivers to resolve any compatibility issues.
  2. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  3. Try closing background applications to resolve any software conflicts.
  4. Repair Disk Permissions (Windows/Mac) to find the faulty files.
  5. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.