Can't Purchase the Overwatch Cosplay Bundle in Heroes of the Storm

Updated: 12 months ago
Article ID: 288359

Common Problems

  • I can see the advertisement but can't make the purchase.
  • Can you help me purchase the Overwatch Cosplay Bundle?
  • The Heroes of the Storm shop won't allow me to purchase the Overwatch Cosplay Bundle.

We have received multiple reports of this issue and can confirm it is not working as intended. While our developers are working to resolve the underlying issue, the new skins are available on the in-game shop via the Collection > Skins tab for Gems or Shard crafting. All new skins are highlighted under the Featured tab as well as the individual heroes.

If you encounter a new bug in Heroes of the Storm, please report it to us using the Heroes of the Storm Bug Report Forum. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can help in prioritizing them.