Updated: 1 year ago
Article ID: 28894
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Common Problems

We can't detect your speakers. Check your voice settings and make sure the correct output device is selected.
Error Code: BLZBNTBNA00000FB9

The speakers or headphones saved as the current device in the desktop app have been removed. Make sure they are connected and check the settings before trying again.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.