Updated: 2 years ago
Article ID: 28916

Common Problems

Something went wrong while trying to launch the game. Please make sure it's installed and updated, then try again.

The desktop app is attempting to launch a game that isn't up to date or is not installed.

  1. Allow the desktop app to finish installing or patching the game and try again.
  2. Restart the client to clear up any temporary issues that may cause this error.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.