No Credit for Quest - Someone Else's Hard Work Pays Off

Updated: 2 years ago
Article ID: 289339

Common Problems

  • I didn't get credit for escorting Cryo-Engineer Sha'heen to the end of the Mana-Tombs
  • My group got credit for escorting Sha'heen in Mana-Tombs but I didn't

We have received reports that this quest is not working properly and are investigating. We do not currently have a resolution that can be provided.

We recommend the following troubleshooting tips if you are having trouble completing the quest:

  • Make sure you do not die while attempting this quest. If you do, you will not get credit
  • Stay close to Cryo-Engineer Sha'heen at all times during this quest. If you get too far away, the escort will fail for you but complete for players who stayed close to the NPC
  • Make sure you have completed the quest Safety is Job One and turned it in before you start the escort quest or you will not receive credit for the escort