Shard of Domination Disappeared After Using Soulfire Chisel

Updated: 2 months ago
Article ID: 293520
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Common Problems

I removed a Shard of Domination from my gear with the Soulfire Chisel and did not receive the shard in my bags

We have received multiple reports of players not receiving Shards of Domination into their bags after removing them with the Soulfire Chisel. In all cases so far, the issue was caused by the player having a full inventory, with no free slot for the shard. When this happens, the shard is returned by the Postmaster. 

This is working as intended.

If you discover a new issue, please submit a new Bug Report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.