Common Problems
- Error: "You must be connected to Battle.net"
- Error: "An issue occurred while communicating with the game servers. Please check that you are connected to the internet and try again."
- I have high latency when playing Diablo II: Resurrected
Before trying any of the following steps check BlizzardCSEU_EN on Twitter for breaking news and information on our services.
If you are unable to connect, or if you are experiencing high latency or frequent disconnects while playing the game, follow the steps in our Connection Troubleshooting article.
Tried everything here?
If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.
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