Updated: 3 years ago
Article ID: 29992

Common Problems

You have attempted to connect to an invalid server. If this problem persists, please contact Customer Support.

The desktop app is trying to connect to an invalid or nonexistent server. This may be caused by modified or corrupted data files. Follow the steps below to resolve the issue:

  1. Run the repair tool to repair any damaged game files.
  2. If you're using a VPN, try removing it.
  3. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.