Updated: 3 weeks ago
Article ID: 303479
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Common Problems

Oops, something is broken. Try restarting the app.
Error Code: BLZBNTAGT00000960

This error can happen when permissions are not allowing the application to install updates for games. Follow the steps below to resolve the issue.

  1. Run a security scan to remove any viruses or malware infections.
  2. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  3. Update your drivers and operating system to resolve any compatibility issues.
  4. Close all other applications to resolve software conflicts and free up resources.
  5. Try creating a new administrator account to resolve permissions issues.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.