Cannot Complete a Character Transfer - Error: There was a problem with your order

Updated: 2 years ago
Article ID: 306160

Common Problems

  • Error: There was a problem with your order. Please try again
  • My guild transferred recently and now I cannot follow them, when I use the transfer I receive an error
  • When using a Character Transfer, I receive an error that there was a problem with my purchase

We are aware of an issue where some characters receive this error when trying to transfer to RP realms, or trying to follow their guild after a Guild Master Transfer. We are currently investigating, but do not have a resolution that can be provided.