Wrong Battle.net Account showing as Linked Amazon Prime

Updated: 4 months ago
Article ID: 309300

Common Problems

  • Amazon Prime Gaming shows the wrong Battle Tag
  • I am trying to claim an Amazon Prime Gaming reward, but it's not showing the right Battle Tag

To ensure you receive Prime Gaming rewards on the correct account, visit Amazon's Linked Accounts page to ensure the correct Battle.net account appears. If you notice the Battle Tag does not match the correct Battle.net account, consult the following troubleshooting steps:

  1. Visit Amazon's Linked Accounts page
  2. Click on Manage
  3. Click Unlink this account and Unlink a second time to confirm
  4. Click Link Account > Blizzard Entertainment > Link Blizzard Entertainment account
  5. After confirming the correct Battle.net account is linked, visit the Prime Gaming page to claim rewards on the correct Battle.net account