Can't Join or Host Custom Games in Warcraft III Reforged

Updated: 3 days ago
Article ID: 258637
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Common Problems

  • My friend can't join my custom game
  • Can't join a custom game, I get error: failed_to_join_game 

To resolve this issue: 

  1. Close the game
  2. Navigate to your Documents folder
  3. Open your Warcraft III folder
  4. Delete or Rename your Maps folder
  5. Uninstall the Warcraft III: Reforged Beta client (if you had it)

If the problem continues, uninstall Warcraft III: Reforged and reinstall it using the Battle.net application.