BLZBNTBNA0000012E

Updated: 6 months ago
Article ID: 31329
Relevant Games:

Common Problems

We have detected that your video driver may be incompatible with some older video cards when playing [game_name].
BLZBNTBNA0000012E

The Blizzard Battle.net desktop app detected that your video card driver is out of date or your video card isn't compatible with the selected game. This may cause performance issues or crashes.

  1. Update your drivers to resolve any compatibility issues.
  2. Make sure your computer meets all of the listed system requirements (World of Warcraft, StarCraft II, Diablo III, Hearthstone, Heroes of the Storm, Overwatch).

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.