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Overwatch 2 Battle Pass Tier Skips Not Delivered After Purchase

Updated: 5 months ago
Article ID: 319727
Product:

Common Problems

I purchased the Battle Pass Tier Skips with Overwatch Coins. The coins disappeared, but the tiers are still locked

If you initiated a purchase for Battle Pass Tier Skips and the coins were removed from your account, try the following troubleshooting to update your client:

  1. Log out of the Overwatch 2 game client completely
    • If on PC, log out of the Battle.net Desktop App
  2. Log back into Overwatch 2
  3. Reset your Battle.net account password
If the steps above do not resolve the issue, submit a bug report in the Overwatch forums so that the game team can investigate.

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