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Character Information Incorrect in Guild for Transferred Character

Updated: 7 months ago
Article ID: 320126

Common Problems

  • My old character name and realm are showing up when I type in my guild chat
  • I transferred and joined a guild on my new realm, but my character doesn't show up in the guild roster
  • I transferred to this realm about a year ago, but suddenly my guild chat is showing my old character name and realm

We have received multiple reports of this issue and can confirm it is not working as intended. Currently, we do not have a workaround or resolution that can be provided. We apologise for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug Report. Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.